Holiday Inn Express Crockett, Houston
Holiday Inn Express Crockett, Houston
Holiday Inn Express Crockett, Houston
Holiday Inn Express Crockett, Houston
Holiday Inn Express Crockett, Houston
+ 30 lainnya
Hotel

Holiday Inn Express Crockett

Houston

Review

Tripadvisor
Dari 69 review
Review yang paling membantu
vacationeverysummer
28 Okt 2019
Called and asked for early check in and they were able to accommodate. Good location easy in and easy out. Gas stations and a couple of restaurants down the street. Had breakfast at 6AM on Sunday morning and checked out with no issues . Didn’t even get charged for a bath towel LOL.
Lori G
07 Jan 2021
We stayed overnight while traveling through. Check in was a little slow, but no big deal. Room clean and quiet. Bed comfy. Wasn't impressed with the COVID breakfast choices. We've stayed at many hotels since COVID and this was the worst at how they approached breakfast. If we are passing through the area again, we will be staying here as I'm pretty sure it's the best hotel in the town.
Gerald G
13 Okt 2020
Good They accommodated the room request; staff was helpful; the room and bathroom were clean; grab bar on tub back wall; replaced bad desk chair; the breakfast items selection were good; room microwave to heat breakfast items; HIE prepares the same sausage and omelets as usual; ethernet and WiFi work well. Not good The breakfast selection does not include oatmeal or plain oatmeal packets; no consideration for diabetics or pre-diabetics with all the breakfast selections? Why couldn't HIE make eggs and meats and serve them in containers? CDC, health departments, and COVID have nothing to do with preparing oatmeal, eggs, or meats that can be put out buffet style; cooks can wear gloves; restaurants, cafes, and diners are now preparing meals and there is no reason why the hotel cannot do the same thing; people know to distance getting these hot items and can eat in their rooms; COVID is being used as an excuse.
ASTMDG
01 Jun 2019
I recently booked a room at the Crockett, HIE.. The hotel stay & check out was ok, until I found out, I was charged extra $15 on my card. I called to ask why, I was told the charge was for a missing bath towel. I assured the manager that this was a mistake and to credit my account. She said no, she trusted her staff and if they said that there was a towel missing it must be so. No room for error on the hotel. She was implying I was lying. She even said "Maybe you accidentally just put it in your suitcase when you packed." I did not take a towel from the hotel, this was an error. I was embarrassed to even have to defend myself over this. I said, I don't want to go to the corporate office with this but I would. She said, go ahead, you will just receive a call from me and I will tell you the same answer. I did call the corporate office and she was right. I got a call from the Holiday Inn, Crockett. I missed it and no message. I contacted corporate again. They said, sorry that is the hotel's policy and there is nothing they can do. This was the worst customer service I have ever experienced in my life. I did not take a towel, nor did I ever think about taking anything! I understand that $15.00 is not a lot of money, but it's the principle here and it's my money. It appears to me that the hotel has so much control, that just any guest can have their card debited for something they did not do. They seem to be untouchable in this situation and it's absurd! They have lost a customer.
2015Bodine
23 Jul 2019 - Keluarga
The staff is very friendly! Everything is in a pristine condition; and the pool is so fabulous! I would definitely recommend this facility for future use. I know I will be giving them my business again.
Lokasi
1511 Southeast Loop 304
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Holiday Inn Express Crockett?
Holiday Inn Express Crockett beralamat di 1511 Southeast Loop 304
Pukul berapa waktu check-in & check-out di Holiday Inn Express Crockett?
Waktu untuk check-in di Holiday Inn Express Crockett adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Holiday Inn Express Crockett?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
Apakah di Holiday Inn Express Crockett tersedia fasilitas kolam renang?
Ya, di Holiday Inn Express Crockett tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Resepsionis 24 Jam
Spa
Lift
Pusat Kebugaran
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Fasilitas gym
Kolam renang outdoor
Fitness
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Anak
Penitipan bayi atau anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 69 review
Kebersihan
4.0
Kamar
4.0
Lokasi
4.0
Layanan
3.5
Nilai
3.0
Pasangan
11
Keluarga
24
Wisata sendiri
1
Berlibur dengan teman
5
Bisnis
17
vacationeverysummer
28 Okt 2019 -
Called and asked for early check in and they were able to accommodate. Good location easy in and easy out. Gas stations and a couple of restaurants down the street. Had breakfast at 6AM on Sunday morning and checked out with no issues . Didn’t even get charged for a bath towel LOL.
Lori G
07 Jan 2021 -
We stayed overnight while traveling through. Check in was a little slow, but no big deal. Room clean and quiet. Bed comfy. Wasn't impressed with the COVID breakfast choices. We've stayed at many hotels since COVID and this was the worst at how they approached breakfast. If we are passing through the area again, we will be staying here as I'm pretty sure it's the best hotel in the town.
Gerald G
13 Okt 2020 -
Good They accommodated the room request; staff was helpful; the room and bathroom were clean; grab bar on tub back wall; replaced bad desk chair; the breakfast items selection were good; room microwave to heat breakfast items; HIE prepares the same sausage and omelets as usual; ethernet and WiFi work well. Not good The breakfast selection does not include oatmeal or plain oatmeal packets; no consideration for diabetics or pre-diabetics with all the breakfast selections? Why couldn't HIE make eggs and meats and serve them in containers? CDC, health departments, and COVID have nothing to do with preparing oatmeal, eggs, or meats that can be put out buffet style; cooks can wear gloves; restaurants, cafes, and diners are now preparing meals and there is no reason why the hotel cannot do the same thing; people know to distance getting these hot items and can eat in their rooms; COVID is being used as an excuse.
ASTMDG
01 Jun 2019 -
I recently booked a room at the Crockett, HIE.. The hotel stay & check out was ok, until I found out, I was charged extra $15 on my card. I called to ask why, I was told the charge was for a missing bath towel. I assured the manager that this was a mistake and to credit my account. She said no, she trusted her staff and if they said that there was a towel missing it must be so. No room for error on the hotel. She was implying I was lying. She even said "Maybe you accidentally just put it in your suitcase when you packed." I did not take a towel from the hotel, this was an error. I was embarrassed to even have to defend myself over this. I said, I don't want to go to the corporate office with this but I would. She said, go ahead, you will just receive a call from me and I will tell you the same answer. I did call the corporate office and she was right. I got a call from the Holiday Inn, Crockett. I missed it and no message. I contacted corporate again. They said, sorry that is the hotel's policy and there is nothing they can do. This was the worst customer service I have ever experienced in my life. I did not take a towel, nor did I ever think about taking anything! I understand that $15.00 is not a lot of money, but it's the principle here and it's my money. It appears to me that the hotel has so much control, that just any guest can have their card debited for something they did not do. They seem to be untouchable in this situation and it's absurd! They have lost a customer.
2015Bodine
23 Jul 2019 - Keluarga
The staff is very friendly! Everything is in a pristine condition; and the pool is so fabulous! I would definitely recommend this facility for future use. I know I will be giving them my business again.
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