I love Hyatt chain and this hotel didn't disappoint. Big rooms, good breakfast. Very clean. Shuttle to Universal (wish they had it going more often though), but even a Lift is about $8 and worth it. Instead of standing in line to enter the parking and paying for it, you get dropped off/picked up in designated area and go straight to the park. We enjoyed coming back around 2, dip in the pool and relax, and then go again around 6 pm. Very convenient and relaxing. Everything is really close. Lot's of parking, everybody is very helpful. Room has kitchenette, microwave and a fridge, two TVs. I really liked the room. The only thing to improve is the towel service near the pool. There were no towels even during the day. Definitely recommend and stay again.