It started out as what was going to be an awesome vacation with friends in Boston to see historic sights and see the Red Sox vs Brewers at Fenway Park. We started planning this trip in early 2020…then Covid hit.
We booked our hotel The Midtown Hotel in Boston,MA through hotels.com using our Chase Sapphire Card. Our trip was scheduled for June 4th. We waited until the last minute, two weeks prior, to cancel the trip. In hopes of something, anything , turning around maybe allowing us to take our trip.
After cancelling we contacted all three parties involved in our booking in hopes of recovering the $595 that we paid because the Covid crisis essentially kept us from being able to take our trip. We received zero help from any of the companies that we used to book our trip and have been told that there will be no refund of the $595 that we paid for our hotel.
I usually take two trips per year. I have about 25 good years of travel left in me. That’s 50 good trips remaining with me and my group of friends. NEEDLESS to say I will NEVER use Hotels.com ( or any affiliates) , The Midtown Hotel in Boston, or Chase Sapphire to book another trip again. There are many other choices out there and I will be sure to use my other choices.
Incidentally I had a similar situation occur with my American Express Platinum Delta Sky Miles Card and was refunded without even any solicitation. I was pleasantly surprised.