Nugget Casino Resort, Washoe
Nugget Casino Resort, Washoe
Nugget Casino Resort, Washoe
Nugget Casino Resort, Washoe
Nugget Casino Resort, Washoe
+ 50 lainnya
Resort

Nugget Casino Resort

Washoe

Review

Tripadvisor
Dari 4.556 review
Review yang paling membantu
Andrianto H
06 Jul 2017 - Keluarga
Hotel ini cukup tua tapi cukup dirawat. Memiliki Casino kecil dan Starbucks di lobbynya. Pelayannya ramah dan cukup memuaskan, akan tetapi hotel ini tidak menerima Cash untuk pembayaran, anda harus menyiapkan Kartu Kredit untuk pembayaran dan untuk deposit. Hotel ini memberikan WIFI dan Parkir gratis Gedung parkir terletak di seberang hotel
Worststayever22021
21 Feb 2021 - Keluarga
I wouldn’t even rate it a one! It was my daughters birthday so we got a room at the nugget. They didn’t have valet. Once we checked in and got to the room it smelt like smoke even though we got a non smoking room because we had kids. We went downstairs to try and find the hockey game playing on tv. The bartender sat us at a table in the sport lounge and then proceeded to go get security to let us know we couldn’t sit there with kids instead of just saying something himself. So my sister went to the bar to get drinks to go totally ignored her and went and helped some other people that walked up, so we left. We went and sat in the hotel lobby. Security came and told us we had to have our masks on while sitting there but people could take there mask off to smoke and blow it in the air?? Weird. My sister and boyfriend went to try and get us drinks at a different bar. After ten minutes of the guy looking at them and helping others he said “you have to be seated to get a drink.” So they sat on a chair. He told my sister she couldn’t sit with him. So she stood next to him. He only served her boyfriend. Looked at him and said I can’t serve her unless she’s actually sitting. (Which he should have mentioned from the very beginning instead of starring at them for 10 min. Why else would someone be standing at a bar?) So they came back and we’re not very pleased that we ended up with no drinks. We went to the gift shop got some beers and went back to the room. While we were hanging out the fire alarm went off. We were also in a disabled room so it flashes and extra light and buzzer. After grabbing the kids and some stuff we notice no one else leaving so WE call the front desk and they tell us if there was a fire they’d let us know. LOL. (Isn’t that usually the way of letting them know?) It happened again so I called the front desk very unpleased and told them I have two kids and am on the 19 floor if there is a fire I’m not gonna sit here and mess around because they will alert us when there is a real fire. While also telling them that the room smelt like cigarettes even though it was a non smoking room. They didn’t do anything. No one checked on us. You can guess. IT HAPPENED AGAIN. This time my bf went down to the lobby to tell them himself. Also I was trying to call down to the lobby and the phone wouldn’t work during this. So that’s real safe. While he was down there the alarm went off SIX more times having my kids in full panic mood who are both two and under and you can only imagine. I packed our stuff while calling my bf who was down stairs at the front desk who didn’t believe him until I called while it was going off. They resided to give us another room so we packed our stuff and got a receipt for a refund. It was 1 am at this point and we had an hour drive home. When we got downstairs the front desk asked me to put on my mask in return I told them I was not going to put on my mask because it was somewhere in my bag that I had to pack ten times because our fire alarm kept going off and no one wanted to come check on us and they didn’t want to give us a new room and so I had no idea where the mask was at this point. And that I just wanted to get the hell home with my two kids. While my bf was going to get the car to come get us the front desk went and got security to come and tell me to put on a mask and give me one. Also the room seems like a good deal until you get there and have to put a 100 dollar deposit down on top of what you paid for and also the resort fees. A joke. Never staying here again!
cynbad2021
01 Feb 2021
The hotel is right off the freeway, the rooms are nice and the beds are comfortable. Even though I didn't go swimming or to the gym. I pool area is nice and I live the fact that it is an indoor pool and it large
vaughtjen
01 Feb 2021 - Berlibur dengan teman
Checked in, no valet. Gave us a smoking room when asked for non-smoking. In addition this room had crumbs on floor and the phone did not work. Moved to a different room. This room better, but did not have complimentary water as advertised. Had to ask room service to deliver water. Our second adjoining room was not available. We asked them to contact us in the first room,when second room available. They did not do this. When we could clearly hear the room service was done with this room over an hour and a half later, we had to call to see if second room was available. Tried to order room service. None available. Tried to order food to pick up and take to room but hotel did not offer this option. Had to order in person. Hot tub is closed. We went to check out pool. 24 kids in pool with only six adults watching them. Many kids screaming and yelling. Lady who does the pool check and said this is a common complaint for adults, who just want to relax in pool but can’t. Went to front desk and they told me they will still charge the resort fee. If we wanted the pool for adults it would be 6 AM to 7 AM. If we wanted to use bell service we could. Even though Bell service was not visible and we had four bags to carry up to room when we checked in nor was it offered by check in receptionist. I understand it’s Covid but you can’t offer a room for $29.95 online and then charge quadruple that amount for services that you don’t even offer.
lin777us
29 Jan 2021
I was satisfied with the services provided. All employees were pleasant and kind. I personally am not a smoker, so when moving about the Casino, it would be great if there were no second hand smoke. Maybe a better Air purifier could be installed, other than that, it was a pleasant experience.
Lokasi
1100 Nugget Ave
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Nugget Casino Resort?
Nugget Casino Resort beralamat di 1100 Nugget Ave
Pukul berapa waktu check-in & check-out di Nugget Casino Resort?
Waktu untuk check-in di Nugget Casino Resort adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Nugget Casino Resort?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Nugget Casino Resort tersedia fasilitas kolam renang?
Ya, di Nugget Casino Resort tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
TV di area umum
Arena game center
Snowboarding
Ski
Meja biliar
Biliar
Fasilitas gym
Kolam renang indoor
Kasino
Snack bar/deli
Fitness
Lapangan golf di dalam properti
Kolam renang anak
Klub malam
Hewan Peliharaan
Hewan peliharaan dibolehkan
Hanya hewan penuntun yang diperbolehkan
Hewan peliharaan tidak diperbolehkan
Metode Pembayaran
Kartu kredit wajib sebagai jaminan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 4.556 review
Kebersihan
4.0
Kamar
4.0
Lokasi
4.0
Layanan
4.0
Nilai
4.0
Pasangan
1.3K
Keluarga
1.6K
Wisata sendiri
350
Berlibur dengan teman
529
Bisnis
684
Andrianto H
06 Jul 2017 - Keluarga
Hotel ini cukup tua tapi cukup dirawat. Memiliki Casino kecil dan Starbucks di lobbynya. Pelayannya ramah dan cukup memuaskan, akan tetapi hotel ini tidak menerima Cash untuk pembayaran, anda harus menyiapkan Kartu Kredit untuk pembayaran dan untuk deposit. Hotel ini memberikan WIFI dan Parkir gratis Gedung parkir terletak di seberang hotel
Worststayever22021
21 Feb 2021 - Keluarga
I wouldn’t even rate it a one! It was my daughters birthday so we got a room at the nugget. They didn’t have valet. Once we checked in and got to the room it smelt like smoke even though we got a non smoking room because we had kids. We went downstairs to try and find the hockey game playing on tv. The bartender sat us at a table in the sport lounge and then proceeded to go get security to let us know we couldn’t sit there with kids instead of just saying something himself. So my sister went to the bar to get drinks to go totally ignored her and went and helped some other people that walked up, so we left. We went and sat in the hotel lobby. Security came and told us we had to have our masks on while sitting there but people could take there mask off to smoke and blow it in the air?? Weird. My sister and boyfriend went to try and get us drinks at a different bar. After ten minutes of the guy looking at them and helping others he said “you have to be seated to get a drink.” So they sat on a chair. He told my sister she couldn’t sit with him. So she stood next to him. He only served her boyfriend. Looked at him and said I can’t serve her unless she’s actually sitting. (Which he should have mentioned from the very beginning instead of starring at them for 10 min. Why else would someone be standing at a bar?) So they came back and we’re not very pleased that we ended up with no drinks. We went to the gift shop got some beers and went back to the room. While we were hanging out the fire alarm went off. We were also in a disabled room so it flashes and extra light and buzzer. After grabbing the kids and some stuff we notice no one else leaving so WE call the front desk and they tell us if there was a fire they’d let us know. LOL. (Isn’t that usually the way of letting them know?) It happened again so I called the front desk very unpleased and told them I have two kids and am on the 19 floor if there is a fire I’m not gonna sit here and mess around because they will alert us when there is a real fire. While also telling them that the room smelt like cigarettes even though it was a non smoking room. They didn’t do anything. No one checked on us. You can guess. IT HAPPENED AGAIN. This time my bf went down to the lobby to tell them himself. Also I was trying to call down to the lobby and the phone wouldn’t work during this. So that’s real safe. While he was down there the alarm went off SIX more times having my kids in full panic mood who are both two and under and you can only imagine. I packed our stuff while calling my bf who was down stairs at the front desk who didn’t believe him until I called while it was going off. They resided to give us another room so we packed our stuff and got a receipt for a refund. It was 1 am at this point and we had an hour drive home. When we got downstairs the front desk asked me to put on my mask in return I told them I was not going to put on my mask because it was somewhere in my bag that I had to pack ten times because our fire alarm kept going off and no one wanted to come check on us and they didn’t want to give us a new room and so I had no idea where the mask was at this point. And that I just wanted to get the hell home with my two kids. While my bf was going to get the car to come get us the front desk went and got security to come and tell me to put on a mask and give me one. Also the room seems like a good deal until you get there and have to put a 100 dollar deposit down on top of what you paid for and also the resort fees. A joke. Never staying here again!
cynbad2021
01 Feb 2021 -
The hotel is right off the freeway, the rooms are nice and the beds are comfortable. Even though I didn't go swimming or to the gym. I pool area is nice and I live the fact that it is an indoor pool and it large
vaughtjen
01 Feb 2021 - Berlibur dengan teman
Checked in, no valet. Gave us a smoking room when asked for non-smoking. In addition this room had crumbs on floor and the phone did not work. Moved to a different room. This room better, but did not have complimentary water as advertised. Had to ask room service to deliver water. Our second adjoining room was not available. We asked them to contact us in the first room,when second room available. They did not do this. When we could clearly hear the room service was done with this room over an hour and a half later, we had to call to see if second room was available. Tried to order room service. None available. Tried to order food to pick up and take to room but hotel did not offer this option. Had to order in person. Hot tub is closed. We went to check out pool. 24 kids in pool with only six adults watching them. Many kids screaming and yelling. Lady who does the pool check and said this is a common complaint for adults, who just want to relax in pool but can’t. Went to front desk and they told me they will still charge the resort fee. If we wanted the pool for adults it would be 6 AM to 7 AM. If we wanted to use bell service we could. Even though Bell service was not visible and we had four bags to carry up to room when we checked in nor was it offered by check in receptionist. I understand it’s Covid but you can’t offer a room for $29.95 online and then charge quadruple that amount for services that you don’t even offer.
lin777us
29 Jan 2021 -
I was satisfied with the services provided. All employees were pleasant and kind. I personally am not a smoker, so when moving about the Casino, it would be great if there were no second hand smoke. Maybe a better Air purifier could be installed, other than that, it was a pleasant experience.
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