Front desk staff is very friendly and responsive. The gentleman who works many mornings (and whose name I did not get) is particularly good at putting a smile on my face. I’m updating my review because the great staff made the stay better despite my room (404), which was not so great. Small for a residence inn. Weird shaped couch meant the only way I could lay down my yoga mat (since I don't want to use gym during covid) was by moving the small table in front of the sink and dishwasher and moving the ottoman in front of the door..Tub wall has a huge patch on it. Heater unit is super noisy (drown out the TV level). Dumpster is on this side and garbage pickup at 7am goes on for 5 minutes and is VERY noisy - no sleeping in, even on weekends. View is of the front of the Hilton Garden Inn across the way. Cleaning protocols seem to be good: seals on the door showing sanitized when I got there; all dishes, etc. in dishwasher (which I assume means they were cleaned). Free use of printer in lobby. Gym and pool were open but I did not use them.