Serene Vegas, Clark
Serene Vegas, Clark
Serene Vegas, Clark
Serene Vegas, Clark
Serene Vegas, Clark
+ 84 lainnya
Hotel

Serene Vegas

Clark

Review

Tripadvisor
Dari 101 review
Review yang paling membantu
Renee A
03 Nov 2020 - Bisnis
If I could give a lesser rating I would. Please, find somewhere else to stay. The picture(s) online and how it actually looks are totally different. They boast room renovation but they definitely dropped the ball on that. I called prior to arriving to inquire about getting one of the 'new' rooms (which there were only about 6/8 of them) for my week stay, front desk told me to just ask for the 'upgrade' when I arrive that there will be some available when I check in. First!, BE AWARE there is a $200 cash only 'deposit' that you have to pay. Totally didn't know about that .. 'it's in the fine print' I was told ..that is Not fine print information, that needs to be disclosed upfront. Over the course of my stay I had to move twice. First (renovated) room I couldn't open the door, it was literally stuck closed, went back to front desk and came back with security and he couldn't open it either(Wow, really). Re-assigned to the room across the hall(rm #2), the door looked like someone tried to break in - noticeable damage to the molding; additionally the bathroom door looked very similar. There was no toilet paper in the bathroom, had to call for some, and the final touch, it had an iron but no iron board (thank goodness didn't have to iron anything for work the next day). 3rd room (moved the next day) seemed okay, until I tried to turn on the tv .. another call to front desk .. the cables were missing to connect the tv. Completely unacceptable and I was stuck there. At end of stay manager would only comp one day of service fees which totaled $28.35. I had to stay in a room with a damaged door and that's all you can do?. As far as I'm concerned this place is garbage. Glad I took pictures.
mcceewrites
07 Sep 2020 - Berlibur dengan teman
This hotel looks entirely different than the pictures you see online. The staff is rude. There were two instances where one of the "managers" was ARGUING with customers. They are extremely dishonest with their deposit policy and they do not clean their rooms very well. We kept having to ask and ask for things we needed in our room. And NO MICROWAVE ON PREMISE. The location was really nice though. But I'll never ever stay here again. Over-priced but not nice.
Tb237567
28 Agt 2020 - Pasangan
We had our hidden (you would have to dig to find) $800 tablet stollen with the charger from our room!! It went missing between 9:45 pm and 2 am Saturday night! When asked housekeeper, front desk and housekeeper manager everyone had no idea? I have stayed in Vegas thousands of times and never had this happen. They said there is nothing they could do. This hotel is not secure. The safe was not large enough to fit it, therefore hidden out of site.
daniellerT7696FP
26 Jul 2020 - Pasangan
DO NOT STAY HERE!!! We had a bed covered in blood! A towel covered in boood, and stains all over the place. When I called Michael the manager the next day to tell him these are unacceptable conditions during a pandemic when things should be sanitized he tried to blame us!!!! He said we shouldn’t be traveling during a pandemic! What???? He also called me stupid, like literally said you are stupid, on the phone and refused to issue a refund. Worst experience of my entire life. Go anywhere else but here!
Steve E
30 Jun 2020
My wife and I were burglarized of $2500 worth of electronics at this hotel on the night of Oct 14, 2019 while we slept in our room. We went to court to collect and won judgment against hotel. Now waiting for them to comply with court finding and reimburse us.
Lokasi
455 E Harmon Ave
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
4 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Serene Vegas?
Serene Vegas beralamat di 455 E Harmon Ave
Pukul berapa waktu check-in & check-out di Serene Vegas?
Waktu untuk check-in di Serene Vegas adalah mulai dari pukul 4 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Serene Vegas?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Serene Vegas tersedia fasilitas kolam renang?
Ya, di Serene Vegas tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Area piknik
TV di area umum
Kabana kolam renang (biaya tambahan)
Kolam renang outdoor musiman
Ruang perawatan spa
Kolam renang outdoor
Kursi berjemur di kolam renang
Kursi berjemur di pantai
Taman
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hanya anjing yang diizinkan
Hewan peliharaan dibolehkan
Fasilitas Anak
Area bermain anak-anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
2.5
Dari 101 review
Kebersihan
3.0
Kamar
3.0
Lokasi
3.5
Layanan
2.5
Nilai
2.5
Pasangan
33
Keluarga
9
Wisata sendiri
12
Berlibur dengan teman
14
Bisnis
21
Renee A
03 Nov 2020 - Bisnis
If I could give a lesser rating I would. Please, find somewhere else to stay. The picture(s) online and how it actually looks are totally different. They boast room renovation but they definitely dropped the ball on that. I called prior to arriving to inquire about getting one of the 'new' rooms (which there were only about 6/8 of them) for my week stay, front desk told me to just ask for the 'upgrade' when I arrive that there will be some available when I check in. First!, BE AWARE there is a $200 cash only 'deposit' that you have to pay. Totally didn't know about that .. 'it's in the fine print' I was told ..that is Not fine print information, that needs to be disclosed upfront. Over the course of my stay I had to move twice. First (renovated) room I couldn't open the door, it was literally stuck closed, went back to front desk and came back with security and he couldn't open it either(Wow, really). Re-assigned to the room across the hall(rm #2), the door looked like someone tried to break in - noticeable damage to the molding; additionally the bathroom door looked very similar. There was no toilet paper in the bathroom, had to call for some, and the final touch, it had an iron but no iron board (thank goodness didn't have to iron anything for work the next day). 3rd room (moved the next day) seemed okay, until I tried to turn on the tv .. another call to front desk .. the cables were missing to connect the tv. Completely unacceptable and I was stuck there. At end of stay manager would only comp one day of service fees which totaled $28.35. I had to stay in a room with a damaged door and that's all you can do?. As far as I'm concerned this place is garbage. Glad I took pictures.
mcceewrites
07 Sep 2020 - Berlibur dengan teman
This hotel looks entirely different than the pictures you see online. The staff is rude. There were two instances where one of the "managers" was ARGUING with customers. They are extremely dishonest with their deposit policy and they do not clean their rooms very well. We kept having to ask and ask for things we needed in our room. And NO MICROWAVE ON PREMISE. The location was really nice though. But I'll never ever stay here again. Over-priced but not nice.
Tb237567
28 Agt 2020 - Pasangan
We had our hidden (you would have to dig to find) $800 tablet stollen with the charger from our room!! It went missing between 9:45 pm and 2 am Saturday night! When asked housekeeper, front desk and housekeeper manager everyone had no idea? I have stayed in Vegas thousands of times and never had this happen. They said there is nothing they could do. This hotel is not secure. The safe was not large enough to fit it, therefore hidden out of site.
daniellerT7696FP
26 Jul 2020 - Pasangan
DO NOT STAY HERE!!! We had a bed covered in blood! A towel covered in boood, and stains all over the place. When I called Michael the manager the next day to tell him these are unacceptable conditions during a pandemic when things should be sanitized he tried to blame us!!!! He said we shouldn’t be traveling during a pandemic! What???? He also called me stupid, like literally said you are stupid, on the phone and refused to issue a refund. Worst experience of my entire life. Go anywhere else but here!
Steve E
30 Jun 2020 -
My wife and I were burglarized of $2500 worth of electronics at this hotel on the night of Oct 14, 2019 while we slept in our room. We went to court to collect and won judgment against hotel. Now waiting for them to comply with court finding and reimburse us.
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