SpringHill Suites Kingman Route 66, Mohave
SpringHill Suites Kingman Route 66, Mohave
SpringHill Suites Kingman Route 66, Mohave
SpringHill Suites Kingman Route 66, Mohave
SpringHill Suites Kingman Route 66, Mohave
+ 16 lainnya
Hotel

SpringHill Suites Kingman Route 66

Mohave

Review

Tripadvisor
Dari 510 review
Review yang paling membantu
CherylD997
28 Des 2020 - Pasangan
We used Bonvoy points to stay here, but were not told details about the hotel. We usually request a top floor room, but ended up on third floor with some elephants in the room above us. This was not pleasant! When we checked in, I inquired about breakfast and was told the hotel does nothing. Not even coffee was mentioned, but we did see a coffee stand as we were leaving the next morning. They did not offer anything but 10% off at the nearby Denny’s Restaurant. Luckily, I had packed some items that served as our breakfast. The difference between this Springhill Suites and the one where we stayed in Albuquerque the night before was huge. At least the room was clean.
RickyBobbie
23 Mar 2021
This is a basic Springhill Suites that was clean with decent-sized rooms but seems to be poorly managed. First, check-in took a while: the one, front desk person seemed to have a lot of problems checking in a guest, which backed-up us and another party. And we had done mobile check-in. Our Marriott status was not recognized. The king studio we had was a good size, with the couch and work desk separated from the sleeping area. There are few power outlets in the bedroom—they are only on one side of the bed, so I had to plug in my phone in the bathroom! The bed was comfortable. We really liked that the toilet was in a separate room from the shower and vanity. The bath towels are pretty small. They supply shampoo and conditioner, but no lotion. In. this. Mojave. desert. location. While there is a coffee maker and teeny microwave in the room, there were no packets of cream/sugar. Thinking this was an oversight, we went to the front desk to ask for packets. They were out, and the front desk clerk had to pour powdered cream from their lobby coffee supply into a cup for us. Another couple came downstairs with the same issue about coffee supplies. Here were the other issues: their marketplace was barren – it had very few snacks or drinks. There are no breakfast items in hotel at all. They use Covid as their excuse, but every other Marriott property we've stayed at offers some sort of breakfast, mostly to go. They did put 2 urns of coffee in the lobby in the morning. Luggage carts were not available when we checked in. The two computer kiosks in lobby did not work. Their fitness room was open 24/7 and was very basic: 2 treadmills and an elliptical machine, plus hand weights. There were no supplies to wipe down equipment. Next time we'll stay at a different hotel.
Schussboom
23 Des 2020
Friendly greeting upon arrival and elite status recognized. Good, clean, quiet room. Unlike other Marriott properties we’ve stayed in during the pandemic, this property doesn’t provide a breakfast bag in the morning but rather 10% off at a nearby Denny’s and another local restaurant. We found that unbelievably cheap as well as inconvenient and a safety and health hazard. One of the reasons to stay in a Marriott property is the assurance of simple conveniences such as a breakfast provided on the property. We understand that during the pandemic that isn’t possible due to safety concerns but all properties have at least provided a bagged breakfast or wrapped breakfast items, but not this one. 10% off at Denny’s????!! Really???! That totally defeats the purpose of convenience and safety Marriotts are noted for. How about a discount on the room then?! Whoever owns this Marriott is cheap and lazy in cutting corners and not living up to Marriott standards. Not recommended.
soumeng78
01 Des 2020 - Keluarga
We were driving down to GC from SF, Bay Area and stayed here overnight as a stopover point. This was our 2nd hotel stay during this COVID-19 pandemic times. In comparison to our 1st stay (during previous trip to Mammoth Lakes area) and 3rd stay (during same GC trip) during this pandemic times, I would say safety measures are less - other than front desk, one will hardly find any hand sanitizers in lift lobby etc. The breakfast lobby is closed which is good from COVID-19 safety perspective. Otherwise rooms are good, big and comfortable. Another point I didn't like was there was no latches in the toilet or shower room.
Kellycomm
03 Feb 2021 - Wisata sendiri
This is my third visit to this property in the past year. As a lifetime platinum member I was thrilled when a Marriott opened in Kingman as it is a convenient stopover when traveling across the country. I understand that SpringHill is one of Marriott’s lower brands but there is a National standard for these properties. Each visit to this property gets worse. The local staff are exceptional. The problem is with the local owners, Dolly and John Patel. They own five motels in Kingman, AZ and seem to have a “Motel 6 mentality.” Covid hits so they stop offering breakfast. They offer coffee but no half and half. They want their customers to go to Denny’s for breakfast, with a 10% discount. That’s the last place I want to eat on a road trip during COVID. I want good coffee, with real half and half, not the imitation powdered crap, and a quick breakfast that I can eat in my room or take with me. I’ve made three cross country road trips during Covid. This is the only Marriott not offering some form of breakfast. Different Marriott’s have handle the breakfast situation differently, but every other one offered something. The Patels offer nothing. If I wanted Motel 6 amenities, I wouldn’t stay at a Marriott. I expect more and quite frankly deserve more for money or points I’m spending than what the Patels offer. At the coffee bar they even have a big photo showing liquid half and half. On my prior visit last month, I alerted staff to a huge safety issue in the pool. The railing for the stairs is dangerously wobbly and I fell into the pool because of it. (I have mobility issues and need to use the railing for balance and I use the pool to stretch after a long day driving. It’s part of the reason I’ll spend more for a Marriott). When I alerted front desk staff at check out today that the railing still wasn’t fixed, they indicated that a work order was placed immediately following my last visit. Perhaps the Patels are waiting to be sued. If so I’d happily be a witness for the plaintiff. I expect a Marriott to be safe and well maintained, it appears the Patels may not share such values. One final note, I made a purchase from the marketplace. Upon check out I was charged more than the price listed on the shelf — a twenty percent price increase. When I questioned it, the charge was reduced. I hope it was an honest mistake and not a systemic problem with management hoping patrons won’t carefully check their bill. In any event, I’d avoid any hotel owned or operated by Dolly and John Patel and their Advanced Management & Investment, LLC because they’re running this new Marriott like a Motel 6 and not what I expect from a Premium brand.
Lokasi
3101 E Andy Devine Ave
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
18:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
Di mana alamat SpringHill Suites Kingman Route 66?
SpringHill Suites Kingman Route 66 beralamat di 3101 E Andy Devine Ave
Pukul berapa waktu check-in & check-out di SpringHill Suites Kingman Route 66?
Waktu untuk check-in di SpringHill Suites Kingman Route 66 adalah mulai dari pukul 18:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di SpringHill Suites Kingman Route 66?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Parkir
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
Parkir
Resepsionis 24 Jam
Hewan Peliharaan
Hewan peliharaan dibolehkan
Layanan Hotel
Brankas di resepsionis
Layanan laundry/dry cleaning
Layanan bangun tidur
Resepsionis 24 jam
Fasilitas Anak
Penitipan bayi atau anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 510 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.5
Pasangan
163
Keluarga
209
Wisata sendiri
30
Berlibur dengan teman
18
Bisnis
42
CherylD997
28 Des 2020 - Pasangan
We used Bonvoy points to stay here, but were not told details about the hotel. We usually request a top floor room, but ended up on third floor with some elephants in the room above us. This was not pleasant! When we checked in, I inquired about breakfast and was told the hotel does nothing. Not even coffee was mentioned, but we did see a coffee stand as we were leaving the next morning. They did not offer anything but 10% off at the nearby Denny’s Restaurant. Luckily, I had packed some items that served as our breakfast. The difference between this Springhill Suites and the one where we stayed in Albuquerque the night before was huge. At least the room was clean.
RickyBobbie
23 Mar 2021 -
This is a basic Springhill Suites that was clean with decent-sized rooms but seems to be poorly managed. First, check-in took a while: the one, front desk person seemed to have a lot of problems checking in a guest, which backed-up us and another party. And we had done mobile check-in. Our Marriott status was not recognized. The king studio we had was a good size, with the couch and work desk separated from the sleeping area. There are few power outlets in the bedroom—they are only on one side of the bed, so I had to plug in my phone in the bathroom! The bed was comfortable. We really liked that the toilet was in a separate room from the shower and vanity. The bath towels are pretty small. They supply shampoo and conditioner, but no lotion. In. this. Mojave. desert. location. While there is a coffee maker and teeny microwave in the room, there were no packets of cream/sugar. Thinking this was an oversight, we went to the front desk to ask for packets. They were out, and the front desk clerk had to pour powdered cream from their lobby coffee supply into a cup for us. Another couple came downstairs with the same issue about coffee supplies. Here were the other issues: their marketplace was barren – it had very few snacks or drinks. There are no breakfast items in hotel at all. They use Covid as their excuse, but every other Marriott property we've stayed at offers some sort of breakfast, mostly to go. They did put 2 urns of coffee in the lobby in the morning. Luggage carts were not available when we checked in. The two computer kiosks in lobby did not work. Their fitness room was open 24/7 and was very basic: 2 treadmills and an elliptical machine, plus hand weights. There were no supplies to wipe down equipment. Next time we'll stay at a different hotel.
Schussboom
23 Des 2020 -
Friendly greeting upon arrival and elite status recognized. Good, clean, quiet room. Unlike other Marriott properties we’ve stayed in during the pandemic, this property doesn’t provide a breakfast bag in the morning but rather 10% off at a nearby Denny’s and another local restaurant. We found that unbelievably cheap as well as inconvenient and a safety and health hazard. One of the reasons to stay in a Marriott property is the assurance of simple conveniences such as a breakfast provided on the property. We understand that during the pandemic that isn’t possible due to safety concerns but all properties have at least provided a bagged breakfast or wrapped breakfast items, but not this one. 10% off at Denny’s????!! Really???! That totally defeats the purpose of convenience and safety Marriotts are noted for. How about a discount on the room then?! Whoever owns this Marriott is cheap and lazy in cutting corners and not living up to Marriott standards. Not recommended.
soumeng78
01 Des 2020 - Keluarga
We were driving down to GC from SF, Bay Area and stayed here overnight as a stopover point. This was our 2nd hotel stay during this COVID-19 pandemic times. In comparison to our 1st stay (during previous trip to Mammoth Lakes area) and 3rd stay (during same GC trip) during this pandemic times, I would say safety measures are less - other than front desk, one will hardly find any hand sanitizers in lift lobby etc. The breakfast lobby is closed which is good from COVID-19 safety perspective. Otherwise rooms are good, big and comfortable. Another point I didn't like was there was no latches in the toilet or shower room.
Kellycomm
03 Feb 2021 - Wisata sendiri
This is my third visit to this property in the past year. As a lifetime platinum member I was thrilled when a Marriott opened in Kingman as it is a convenient stopover when traveling across the country. I understand that SpringHill is one of Marriott’s lower brands but there is a National standard for these properties. Each visit to this property gets worse. The local staff are exceptional. The problem is with the local owners, Dolly and John Patel. They own five motels in Kingman, AZ and seem to have a “Motel 6 mentality.” Covid hits so they stop offering breakfast. They offer coffee but no half and half. They want their customers to go to Denny’s for breakfast, with a 10% discount. That’s the last place I want to eat on a road trip during COVID. I want good coffee, with real half and half, not the imitation powdered crap, and a quick breakfast that I can eat in my room or take with me. I’ve made three cross country road trips during Covid. This is the only Marriott not offering some form of breakfast. Different Marriott’s have handle the breakfast situation differently, but every other one offered something. The Patels offer nothing. If I wanted Motel 6 amenities, I wouldn’t stay at a Marriott. I expect more and quite frankly deserve more for money or points I’m spending than what the Patels offer. At the coffee bar they even have a big photo showing liquid half and half. On my prior visit last month, I alerted staff to a huge safety issue in the pool. The railing for the stairs is dangerously wobbly and I fell into the pool because of it. (I have mobility issues and need to use the railing for balance and I use the pool to stretch after a long day driving. It’s part of the reason I’ll spend more for a Marriott). When I alerted front desk staff at check out today that the railing still wasn’t fixed, they indicated that a work order was placed immediately following my last visit. Perhaps the Patels are waiting to be sued. If so I’d happily be a witness for the plaintiff. I expect a Marriott to be safe and well maintained, it appears the Patels may not share such values. One final note, I made a purchase from the marketplace. Upon check out I was charged more than the price listed on the shelf — a twenty percent price increase. When I questioned it, the charge was reduced. I hope it was an honest mistake and not a systemic problem with management hoping patrons won’t carefully check their bill. In any event, I’d avoid any hotel owned or operated by Dolly and John Patel and their Advanced Management & Investment, LLC because they’re running this new Marriott like a Motel 6 and not what I expect from a Premium brand.
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