We had a great stay, we loved the location, the rooms and the shuttle service. From the moment we walked in the staff were so friendly and polite. The rooms were so clean and very comfortable. We walked over to the Hilton a few times and loved that there are options to eat and shop between the two locations. We did find the Hilton next door to be so loud and not as clean as the Waldorf. We were traveling with our kids and never felt like it was not family friendly or that they were in the way of guests or staff. In fact, the staff were so welcoming and kind that our kids new them by a first name basis. The pool area and food options there are fantastic. We will be back for sure!