The room I had (on the 5th floor) was updated and felt 'fresh' upon arrival. Our one bedroom had a small partial kitchen (full fridge, coffee maker, two burners and microwave - no stove). Other than breakfast, we ate out for our other meals and it worked out perfectly for us. If you are planning on having dinner in the unit, or making elaborate meals, it will probably be a little small for you and your family.
The hotel was within easy walking distance to downtown/restaurants . I even walked to the Marble House and back one day (although THAT day might be too much walking for most people.)
Staff was lovely. Some things closed due to Covid (Roof deck for example). Parking was easy but my visit was in April - so this might be different during summer months when the town is busier.
Some of the mansions were closed due to Covid (they had only two open when we were there). The Cliff Walk was beautiful. Plenty of restaurants. Everyone wearing masks on the street and in public places. Beautiful views and easy walks around town. Some stores were shuttered for the season.
The only "complaint" is that we had a 4 pm check-in but they were short staffed and I couldn't check-in until 5 pm. While this was inconvenient, it wasn't significant - and we walked around town, got a coffee while waiting. Staff was lovely the entire stay.