The owner "forgot' to arrange transfers for us. Despite email confirmation, he forgot, never apologised, feedback we were given was he forgot as he was busy arranging his own holiday to Aus at the time. Luckily we had been to Vanuatu before but if it was somebdy else, they would have been stranded at a foreign airport with no idea what to do or where to go. A very poor show indeed. Air conditioner didnt work, extractor fan in bathroom was like a jet engine going off, no headboard so when you sat up at night and leaned on the wall, the wall stayed where it was and the bed moved forward! Pillows were horrible. No GF breakfast provided despite me asking for this. Just a simple GF cereal would have been nice. We were were there for two days, breakfast (for my husband ie. two slices of bread and jam) was only provided for the first morning. Stocks were not replenished for day 2. I realise this is budget accommodation but it was just absolutely awful.