We booked this room in may 2019 I explained it was my hubby birthday and we needed a quite room as we don't sleep well, I then emailed once again a few days before arrival to remind of quite room. We arrived and our room backed right on to the tennis court (couldn't of got closer unless you were playing) when we saw the room it over looked the swimming pool from holiday inn also entertainment area, the lady from reception was with us, so I mentioned it was very loud as the holiday inn had music playing, I told her I was concerned about the position she said we are not full if there is a problem maybe we can look at move, but she knew I wasn't happy with room and position. That night was so loud Saturday night music playing till gone 12pm the neibours running upstairs at 2 am then cleaners at 8 am. That was our first night. Veiws amazing rooms tired and dirty, people seemed happy booking just 3 nights I wish we would have of done this. We were here for 7 nights, we had 3 changes of neibours 2 of which were smokers we booked non smoking room. Work men dumped rubble daiky at tge end of the pool when we were trying to swim and relax. We did speak to reception. Last day we were in the middle of a few people in other rooms so was really loud, the hotel advised us not to be tg a bus to airport so booked us their taxi for 11am, 11.20 staff said taxi was busy so sending a bus but same price as taxi???? buses are so much cheaper. So we ended up going airport 30 min late on a bus for the price of a cab. Not impressed and will never stay again. If you are booking only stay 3 nights max.