Antique Angel Hotel, Hoàn Kiếm
Antique Angel Hotel, Hoàn Kiếm
Antique Angel Hotel, Hoàn Kiếm
Antique Angel Hotel, Hoàn Kiếm
Antique Angel Hotel, Hoàn Kiếm
+ 21 lainnya
Hotel

Antique Angel Hotel

Hàng Bồ, Hoàn Kiếm

Review

Tripadvisor
Dari 66 review
Review yang paling membantu
355marniem
25 Mar 2020
Our group of 9 stayed in 4 rooms at the Antique Angel Hotel recently. We had a wonderful trip and Ritchie provided terrific customer service and gave us great ideas on things to do. The staff are polite and helpful, the breakfasts are fabulous and we would definitely stay here again.
JC1447
20 Mar 2020
I reserved a room at this property but was unfortunately unable to stay due to the Vietnamese government restricting non-visa travel for UK citizens following the COVID-19 outbreak. Having contacted the hotel to explain this, they told me not to worry and that they would cancel by booking at no charge. A few days later, I woke up to the full amount charged to my card anyway. Having contacted the hotel, their absolutely awful customer service team refused to honour the refund agreement due to them having had to pay an unexpected commission on the booking, after they had agreed to refund me. They were completely unhelpful in this situation and I would recommend that no one books here for fear of being charged extra unexpectedly. I am in shock at the customer service which is the worst I have received in the whole wonderful country of Vietnam.
imogenlawson
29 Feb 2020 - Pasangan
Nice hotel in a great location. Rooms are lovely decorated and spacious with everything you need, lovely compliments. Beds are very comfortable. Staff at door and reception are very friendly and helpful. Breakfast was lovely 😊 no bad comments. Thankyou for our stay
D4zmo
04 Feb 2020 - Pasangan
Stayed here for 2 nights with my girlfriend. Room was clean and to a high standard with good air con/heater unit, room even had a little balcony as a bonus that wasn’t advertised. For the money payed you really can’t go wrong. Staff were friendly at reception and offered local advice on where to go. Special mention to ‘Mr. Richie’ the customer manager who checked we were happy with everything during our stay and helped us load our bags into the taxi upon checkout. Thankyou we will be back !
Marek M
01 Feb 2020
Good base - good location, but at a distance from the lake. Very polite service, but sometimes (especially during breakfast) very slow. Rooms clean, comfortable, cleaned every day. After all, nothing special - I think you can find a better hotel in the area for the same price.
Lokasi
40 Hang Dong, Hoan Kiem, Ha Noi
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Antique Angel Hotel?
Antique Angel Hotel beralamat di 40 Hang Dong, Hoan Kiem, Ha Noi
Pukul berapa waktu check-in & check-out di Antique Angel Hotel?
Waktu untuk check-in di Antique Angel Hotel adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Antique Angel Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Lift
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
Olahraga, Spa & Rekreasi
Taman
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
Pemadam Api
ATM/bank
Properti bebas-rokok
Lift
Restoran
Rak pakaian
Ruang merokok khusus
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 66 review
Kebersihan
4.5
Kamar
4.5
Lokasi
5.0
Layanan
4.5
Nilai
3.5
Pasangan
20
Keluarga
15
Wisata sendiri
7
Berlibur dengan teman
10
Bisnis
1
355marniem
25 Mar 2020 -
Our group of 9 stayed in 4 rooms at the Antique Angel Hotel recently. We had a wonderful trip and Ritchie provided terrific customer service and gave us great ideas on things to do. The staff are polite and helpful, the breakfasts are fabulous and we would definitely stay here again.
JC1447
20 Mar 2020 -
I reserved a room at this property but was unfortunately unable to stay due to the Vietnamese government restricting non-visa travel for UK citizens following the COVID-19 outbreak. Having contacted the hotel to explain this, they told me not to worry and that they would cancel by booking at no charge. A few days later, I woke up to the full amount charged to my card anyway. Having contacted the hotel, their absolutely awful customer service team refused to honour the refund agreement due to them having had to pay an unexpected commission on the booking, after they had agreed to refund me. They were completely unhelpful in this situation and I would recommend that no one books here for fear of being charged extra unexpectedly. I am in shock at the customer service which is the worst I have received in the whole wonderful country of Vietnam.
imogenlawson
29 Feb 2020 - Pasangan
Nice hotel in a great location. Rooms are lovely decorated and spacious with everything you need, lovely compliments. Beds are very comfortable. Staff at door and reception are very friendly and helpful. Breakfast was lovely 😊 no bad comments. Thankyou for our stay
D4zmo
04 Feb 2020 - Pasangan
Stayed here for 2 nights with my girlfriend. Room was clean and to a high standard with good air con/heater unit, room even had a little balcony as a bonus that wasn’t advertised. For the money payed you really can’t go wrong. Staff were friendly at reception and offered local advice on where to go. Special mention to ‘Mr. Richie’ the customer manager who checked we were happy with everything during our stay and helped us load our bags into the taxi upon checkout. Thankyou we will be back !
Marek M
01 Feb 2020 -
Good base - good location, but at a distance from the lake. Very polite service, but sometimes (especially during breakfast) very slow. Rooms clean, comfortable, cleaned every day. After all, nothing special - I think you can find a better hotel in the area for the same price.
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