Just a little back story, 5 years in Asia and I can't check into a hotel without being put in the wrong room every time.
Well I arrive and check-in and immediately they tell me they just put someone into my room, will give me a different room and tomorrow I can move. Well I had plans to be in the hospital the whole next day, they showed me my room and it was a miserable closet sized room compared to what I booked. Also 2 tiny beds compared to the big bed I asked. To top it off, the AC didn't work. Then the treat the guest like an idiot games began. They insisted my room was an "upgrade" because I had 2 beds instead of 1 ( I was alone). They insisted AC worked and that I just didnt know how to work it. But neither did they and they couldnt get it to work. They said theyd be back in 5 minutes to check again. 15 minutes later I went downstairs and they were all just hanging out. I tried to check out they refused, said I must pay all 6 days. Laughed in my face for being so stupid not to take the "upgrade". The room looked nothing like picture, it was dirty, AC didn't work and staff were very rude. I had to ask for my ID back over 50x. They said they needed to check the room and took 15 minutes to do so, I touched NOTHING. There was nothing to check. They were petty and unpleasant. Don't give this people your money.