Hanoi Graceful Hotel, Hoàn Kiếm
Hanoi Graceful Hotel, Hoàn Kiếm
Hanoi Graceful Hotel, Hoàn Kiếm
Hanoi Graceful Hotel, Hoàn Kiếm
Hanoi Graceful Hotel, Hoàn Kiếm
+ 83 lainnya
Hotel

Hanoi Graceful Hotel

Hàng Bồ, Hoàn Kiếm

Review

Tiket
5.0
Fantastis
Dari 1 review
Tripadvisor
Dari 743 review
Review yang paling membantu
DN
27 Okt 2019 - Pasangan
5.0/5
Lokasi strategis di tengah old quarter. Hanya berjarak 5 menit berjalan kaki dari hoan kiem lake. Dekat dengan salah satu Pho terbaik di Hanoi. Servisnya sangat oke dan ruangan bersih. Kebetulan menginap di ruangan yang ada balkon menghadap ke jalan dan sangat spacious.
Lokasi
21 Hang Phen Street, Hoan Kiem,21 Hàng Phèn, Hoàn Kiếm
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

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Deskripsi

FAQ
Di mana alamat Hanoi Graceful Hotel?
Hanoi Graceful Hotel beralamat di 21 Hang Phen Street, Hoan Kiem,21 Hàng Phèn, Hoàn Kiếm
Pukul berapa waktu check-in & check-out di Hanoi Graceful Hotel?
Waktu untuk check-in di Hanoi Graceful Hotel adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Hanoi Graceful Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Lift
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
AC
Antar Jemput Bandara
Fasilitas Anak
Olahraga, Spa & Rekreasi
Snack bar/deli
Lapangan golf di dalam properti
Hewan Peliharaan
Hewan peliharaan dibolehkan
Kesehatan & Medis
Salon
 

Review

5.0
Fantastis
Dari 1 review
Kebersihan
5.0
Fasilitas
5.0
Lokasi
5.0
Pelayanan
5.0
Kepantasan harga
5.0
Pasangan
1
Liburan
1
Urutkan
Paling membantu
Paling membantu
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Rating tertinggi
Rating terendah
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Lainnya
Review dengan foto
DN
27 Okt 2019 - Pasangan
5.0/5
Lokasi strategis di tengah old quarter. Hanya berjarak 5 menit berjalan kaki dari hoan kiem lake. Dekat dengan salah satu Pho terbaik di Hanoi. Servisnya sangat oke dan ruangan bersih. Kebetulan menginap di ruangan yang ada balkon menghadap ke jalan dan sangat spacious.
4.5
Dari 743 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.5
Pasangan
330
Keluarga
91
Wisata sendiri
115
Berlibur dengan teman
137
Bisnis
26
B996ELanhn
12 Mar 2020 - Pasangan
Such a cozy and warm place in the middle of Hanoi Old Quarter. From here you can access basically everything. So convenient for our stay. We stayed here for 2 nights then left for other places in Vietnam but it’s the best stay that we had in the country. Receptionists are really friendly and we felt like home here
918derekt
06 Mar 2020 -
Our group booked 5 rooms at this hotel for a weekend in February 2020. 3 out of the 5 rooms had money stolen out of our bags from our locked rooms. We noticed that 4 to 5 Maids will congregate outside your room after you leave for the day. A couple of the Maids will act as lookouts while the others go into your room and steal your possessions. The Management claimed that they investigated the matter but obviously they don't want to be held accountable. Also. There are Ants in the rooms.
cestlavyvo
06 Mar 2020 -
Don't be fooled by this highly rated hotel! You're going to want to stay somewhere else because the housekeepers/cleaners will come in and take your money when you aren't in the room! I came to Vietnam with a group of 14 friends and we had 7 rooms booked at Hanoi Graceful. We took up a lot of rooms in that hotel because there are only about 2 rooms on each floor and there's I believe 8 floors total. The morning after we arrived, most of the group had gathered around 8:30am to grab breakfast and start their day. My boyfriend and I decided to stay in a little longer because we were tired from the long day of travel before. This was also around the time that we got a knock on our door that housekeeping was there. I found that pretty odd because that was a pretty early time to start cleaning but didn't think much of it. We left our room (Room 702) around 10:00am and saw the cleaners outside our door - 3 to be exact. So we went about our day exploring Hanoi and at dinner, one of our friends said "I had a stack of ten $2 bills (USD) in my bag and now it's gone. I think the cleaners might've taken it!" He wasn't overly concerned about it because it wasn't a huge amount of money but we were all a little weary about it. When I got back to my room later that night, I decided to check my backpack because I remember I had left my wallet in there. When I looked inside my wallet, I saw that the ¥10,000 bill I had in there was gone, as well as a USD$20 bill was missing. Granted, I should have put that in the safe, those housekeepers DEFINITELY went looking for things they could take because my wallet was inside a zippered pocket, inside of my backpack. There's no way if you're just cleaning a room that you're opening up someone's belongings like that and no one else went inside our room. I texted the group to tell them that I also had money missing and another friend said that he checked his things and his AUD$100 was missing. That's 3 people in 3 separate rooms with money missing. It's not a coincidence. The next morning, I was pissed! I saw those cleaners outside of my room when we were getting ready to leave. Never in my life have I ever yelled at anyone in Vietnamese but that morning I was so mad, I couldn't stop myself. I said "You ladies took my money didn't you? You took my money and you also took my friends money! Don't think we don't know!" All they did was look at each other and proceed to my room to clean it. As we were waiting for the elevator, one of them had the nerve to ask me where the blowdryer was? That made me even more mad. I said "You think I took your blowdryer? You took my money and you're asking me where the blowdryer is?!!" Our whole group went down to checkout and we made a complaint to the front desk. They made it seem like they'd totally get down to the bottom of it and said that they would do everything they could to contact the police and if they're responsible, they'd take full ownership and reimburse us. About a week went by and we finally got an update from the hotel which basically said... "We asked the employees and they said they didn't do it. Can you please check your things again." Well, thank you for nothing! We didn't expect to get our money back but clearly this hotel isn't going to take ownership for their thieving staff who took the equivalent of about đ4,600,000. The best I can do now is warn future travelers of Hanoi, who's thinking of staying here to NOT and to find a different, better option or else your money will go missing.
Paultan2466
28 Agt 2020 - Wisata sendiri
The hotel is very clean, great services and staff is very helpful... rooms are fantastic The staff is courteous, helpful and provide assistance beyond expectation I even extended my personal invitation to Ms Ha (receptionist) and Ms Thanh (cleaner) to Kuala Lumpur. I will be their personal driver and tour guide if they ever to to KL for holidays
579alysias
22 Jan 2021 - Bisnis
Stayed here for 2 nights on arrival in Vietnam. The hotel is clean and the staff friendly. The room was ok with a good ensuite. It's on a busy street but we weren't disturbed by noise. The staff were very friendly and there was a really good choice at breakfast. The location was really good and I would recommend a visit to the street food market nearby - great cheap food and drinks.
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