This is a true Boutique hotel. We were on the 4th floor with only 2 rooms on that floor and I think the second room must have been very small. We booked a room with a Balcony, which is the room used on their web site. The room has a glass enclosed shower and toilet. The hotel has 7 floors and an elevator. If you want to take the stairs, it spirals down beside the elevator. We stayed for 2 nights, then a tour, then 2 nights, then a tour, then 2 nights. Stored a suitcase at the hotel when on the tours which was in our room when we returned, great sevice.
Hotel is located in the South West corner of OLD TOWN. From hotel to Hang Gai street is a 2 minute walk, then 7 minutes to the center of Old Town and the North end of Hoan Kiem Lake. Breakfast was not all that great, but was OK.