Hotel>Hà Nội>Hoàn Kiếm>Hàng Bông>JM Marvel Hotel & Spa

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Sport & Beauty 3, JM Marvel Hotel & Spa, Hoàn Kiếm

Bedroom 4, JM Marvel Hotel & Spa, Hoàn Kiếm

Public Area 5, JM Marvel Hotel & Spa, Hoàn Kiếm

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General Info

Reviews

Location

Accommodation Policy

About

Hotel

96% of guests are satisfied

JM Marvel Hotel & Spa

Q: What is the address of JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa is located at 16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, VN

Q: What are the standard check-in & check-out times of JM Marvel Hotel & Spa?

The standard check-in time at JM Marvel Hotel & Spa is starting from 3:00 PM-midnight and the latest check-out time is at 12:00 pm

Q: What are the facilities available in JM Marvel Hotel & Spa?

Facilities available in the hotel are (some may require extra charges): WiFi, Spa, Airport Transfer, 24-hour Front Desk, Elevator

4.8/5

(107 reviews)

Hàng Bông, Hoàn Kiếm

Discount 45%

Save41%

Start from

USD 49

/room/night

The Fun Awaits

Perfect for nature loversOnly 541 m to Vườn Hoa Hàng Trống and 698 m to Hoan Kiem Lake

Near shopping centersOnly 372 m to Hang Gai Street and 915 m to Dong Xuan Market

Nice location! Near public transportOnly 994 m to Hanoi Railway Station and 1.1 km to Hanoi Long Bien Station

Suitable for your business tripStay productive with business facilities.

Reviews

See all

4.8/5

FantasticFrom 107 reviews

5.0/59 Feb 2025

Darren

Jayce the concierge and Hieu the bartender at the Sky Bar really were some of the best service experiences we had in Vietnam. We had a fabulous creative dinner at affordable prices and the breakfast is great in the morning. The rooms were appointed and modern, with great beds, just not a lot of area to move around inside the room.

5.0/54 Feb 2025

Kevin

Very amazing customer service

5.0/51 Feb 2025

Jane • Family Trip

Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!

5.0/528 Jan 2025

Dan • Couple Trip

We had an incredible stay at JM Marvel in Hanoi! The staff went above and beyond to make our experience memorable. I had mentioned in passing that my partner was feeling unwell and checked in with us throughout if she needed anything—such a thoughtful touch. Ny who was our main contact point was amazing. He was super communicative and went out of his way to help us explore the city, giving us great recommendations and even helping us book a vehicle to get to the airport. It made everything so much easier and stress-free. I wish I remembered everyone's names.. but Ny's male colleague with the glasses was also a very helpful person. I also appreciated the kind young women in the morning who were attentive and asking us if we needed anything on the way out of the hotel in the morning. This level of care and attention to detail is what sets JM Marvel apart. I can't say enough, highly recommend staying here if you want exceptional service in Hanoi! My partner and I can't really imagine staying anywhere else here.

5.0/522 Jan 2025

Katy

El personal muy atento y excelente trato y Ayuda para todo

5.0/519 Jan 2025

James

Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team

5.0/511 Jan 2025

Kelly • Couple Trip

Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.

5.0/510 Jan 2025

KIM-ANH • Trip with Friends

For a 4 star hotel, they act and provide 5 star level service. The hospitality at this hotel is beyond 5 stars service level. The staff is genuinely welcoming and offer the utmost attention and care to all of their guests. They have impeccable English speaking skills and confidence. I highly suggest any of you to stay here. I’d definitely stay here again. The location is prime! It’s truly central to any and all of the main attractions and food, it’s such an easy walk and easy to locate. At check in, the staff made all of us comfortable by sitting down to enjoy some tea while they take care of the check in process. In other hotels, you’d stand around and wait while they do their thing. But here, you get to sit and chill with some tea and they come to you with room keys and info about the hotel itself. The front desk staff even escorted us to our room with our bags - again, top notch service and attention! Personally, I didn’t enjoy the hotel breakfast, but my friends did and they loved the pho bo and coffee that were served there. I did get to enjoy the hotel spa where we got full body massages and a hair/head wash- some of the best care and service around! It was very relaxing and walked away feeling refreshed! Overall, highly recommended to stay here! ROI on price of stay here is well worth the value!

5.0/510 Jan 2025

KIM-ANH • Trip with Friends

5.0/57 Jan 2025

Frank • Family Trip

I love this property, the staffs were awesome, and the breakfast was great

5.0/55 Jan 2025

ATSUSHI

年末に3泊、年始に1泊しました。フロントの方達はホスピタリティに溢れ、いつも困ったことはないかと声をかけてくれました。年末に部屋が少し寒かったことを伝えたら、年始には簡易ヒーターを用意してくれました。朝食もとても美味しかったです。次回ハノイに行く機会がありましたら、迷いなくこちらのホテルに宿泊します。空港送迎もホテルにお願いしました。空港からの金額はかなり高めでしたが、ホテルから空港に行く時には割引してくれました。

5.0/54 Jan 2025

Yannick

Nous partons du Vietnam et de l’hôtel JM Marvel en pensant déjà à revenir. Le service est parfait l’accueil est exceptionnel… c’est bien la 1ère fois que je donne cette note sans faute. Nous avons testé le spa : ça change à jamais ma vision du massage il était tellement bien ! Merci encore à toute la team de JM Marvel qui a tellement bien traité toute la famille . Nous n’oublierons jamais notre séjour grâce à Ny-An, Jayce et toute l’équipe ! À bientôt Hanoi !!!

5.0/54 Jan 2025

Shakyra

I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!

5.0/52 Jan 2025

Benila

We stayed as a family at JM Marvel in Hanoi, with a group of 10 people ranging in age from 14 to 75, and the experience was simply perfect. From the moment we arrived, we were warmly welcomed by a smiling, professional, and incredibly attentive team, especially AnLy and Jayce. We particularly appreciated the thoughtful touches, such as personalized recommendations for exploring the city and meals tailored to our tastes. This hotel made our stay in Hanoi truly memorable for the whole family, combining warmth, elegance, and impeccable service.

5.0/529 Dec 2024

Edmund • Family Trip

I don't really do reviews but if I do it. You know you made it. JM Marvel Hotel & Spa you live up to your name Marvel. I chanced upon JM Marvel Hotel & Spa when doing my planning for my family (3pax) Christmas short break and to celebrate the siblings Birthdays (2 days apart). We only asked for being central and convenient to save transport cost and unnecessary walking. You know what? The hotels gives you more than what we budgeted for. On arrival Jayce and his team, welcomed us with a mini-tea ceremony and we were treated as celebrities. Our family enjoyed the fruit tea and local sweet treats. We were given a hotel tour so we are familiar with our surroundings and the amenities we can enjoy for what we paid. The rooms were yes smaller than what we are used to for a family room. But this is where the intimacy comes in. Small is Luxury. We got to be much closer. Asking for direction is a breeze. No head scratching because Jayce and his team speaks excellent English. Ask them to draw you a map if you are still unsure. In my trips, I go as close to the local communities as possible. So, Jayce and his team gave me genuine recommendation and advise. This is a feedback not a complain. 2 things that needs management re-looking are:- 1. Sound Proofing - You can hear what the neighbours conversation are. This especially true if they speak loudly and slam doors. 2. Next Room Design - Family Rooms MUST have windows to look outside for Sunshine. Will come back.

5.0/522 Dec 2024

Calvin • Family Trip

Very good services

5.0/519 Dec 2024

Jayantpriya • Couple Trip

staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service

5.0/518 Dec 2024

Maggie

Fantastisk bra service av samtlige av personalet. Spesielt var Jayce og Ny eksepsjonelle. Svært bra lokasjon med tanke på gåavstand til mange av de mest populære stedene i Hanoi. Fikk riktignok et hotellrom uten vindu, men vi var veldig lite på hotellrommet, så det gikk fint.

5.0/514 Dec 2024

Kim

This was a great quaint and lovely property and the staff was excellent!

5.0/511 Dec 2024

bryce • Family Trip

The staff was super helpful. Jayce went out of his way to make sure we had excellent time. He offered info about destination and local food. All of recommendations we wonderful and greatly added to our vacation.

Popular Facilities

WiFi

Spa

Airport Transfer

24-hour Front Desk

Elevator

Children Facility

Public Facilities

Elevator/Lift

Hotel Services

Porter/Bellhop

Laundry Service/Dry Cleaning

Express Check-out

Hotel Safe

Luggage Storage

Newspaper Stand

Express Check-in

24-hour Front Desk

Kids Facilities

Babysitting or Childcare

Babysitting or Childcare (Free)

Other Facilities

Smoking Area

Food & Drinks

Breakfast Buffet

Health & Medical

Spa

Business Facilities

Ballroom

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

See maps

16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, VN

Nearby Destinations

Vietnamese National Tuong Theatre

Other landmarks

71m

Hang Gai Street

Shopping areas

Shopping areas

Nature & parks

1.7km

Presidential Palace

Other landmarks

1.7km

Ho Chi Minh Museum

Museums

1.7km

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Check-in Procedure

Check-in3:00 PM-midnight

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Set meals are served in guestrooms only (no menus or public dining).

About JM Marvel Hotel & Spa

JM Marvel Hotel & Spa Location
A stay at JM Marvel Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This spa hotel is 0.5 mi (0.7 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre.

JM Marvel Hotel & Spa Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, free babysitting, and tour/ticket assistance.

JM Marvel Hotel & Spa Rooms
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Frequently Asked Questions

What is the address of JM Marvel Hotel & Spa?

What are the standard check-in & check-out times of JM Marvel Hotel & Spa?

What are the facilities available in JM Marvel Hotel & Spa?

Room Type and Price

Thu, 15 May 2025 - Fri, 16 May 2025 (1 night)

1 Room, 1 Guest

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Perfect for solo trips

Best pick for you!

Deluxe Cozy Double Room

Refund & reschedule not allowed

16.0m², 1 guest, 1 queen bed, breakfast (1 pax)

Total (1 Room, 1 night)

USD 49

(after taxes: USD 56)

Deluxe Room - Non-Smoking

1/8

16m²

Free Wi-Fi

Deluxe Cozy Double Room

Refund & reschedule not allowed

1 Guest

Double, Queen

Breakfast (1 pax)

Free Wi-Fi

1 Free beverage per person for 1 (once per stay), 100000 VND credit per person for spa services for 1 per stay, 100000 VND food credit per room, per stay

Only 2 rooms left!

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-45%

USD 88

USD 49

/room/night (after taxes: USD 56)

Double Deluxe Room

1/2

DELUXE COZY DOUBLE ROOM

Refund & reschedule not allowed

1 Guest

Double

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 52

/room/night (after taxes: USD 59)

DELUXE COZY DOUBLE ROOM

Refund & reschedule not allowed

1 Guest

Double

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 55

/room/night (after taxes: USD 63)

Deluxe Room

1/15

16m²

Free Wi-Fi

Deluxe Double

Refund & reschedule not allowed

1 Guest

Double, Queen

Breakfast (1 pax)

Free Wi-Fi

Coffee & tea, Drinking water, Express check-in, Parking, Welcome drink

Only 2 rooms left!

USD 55

/room/night (after taxes: USD 62)

Deluxe Double

Refund & reschedule not allowed

1 Guest

Double, Queen

Breakfast (1 pax)

Free Wi-Fi

Express check-in, Parking

Pay at Hotel

Only 2 rooms left!

USD 58

/room/night (after taxes: USD 66)

Queen Junior Room - Non-Smoking

1/7

16m²

Free Wi-Fi

Junior Room

Refund & reschedule not allowed

1 Guest

Queen

Breakfast (1 pax)

Free Wi-Fi

1 Free beverage per person for 1 (once per stay), 100000 VND credit per person for spa services for 1 per stay, 100000 VND food credit per room, per stay, Free welcome drink

Only 3 rooms left!

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-45%

USD 112

USD 63

/room/night (after taxes: USD 71)

Deluxe Room - Non-Smoking

1/6

16m²

Free Wi-Fi

Deluxe Cozy Twin Room

Refund & reschedule not allowed

1 Guest

2 Twin Beds

Breakfast (1 pax)

Free Wi-Fi

1 Free beverage per person for 1 (once per stay), 100000 VND credit per person for spa services for 1 per stay, 100000 VND food credit per room, per stay

Only 2 rooms left!

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-45%

USD 112

USD 63

/room/night (after taxes: USD 71)

Junior Room

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 66

/room/night (after taxes: USD 75)

Junior Room

Refund & reschedule not allowed

1 Guest

1/5

16m²

Free Wi-Fi

Deluxe Twin

Refund & reschedule not allowed

1 Guest

2 single beds

Breakfast (1 pax)

Free Wi-Fi

Coffee & tea, Drinking water, Express check-in, Parking, Welcome drink

Only 2 rooms left!

USD 70

/room/night (after taxes: USD 79)

Deluxe Twin

Refund & reschedule not allowed

1 Guest

2 single beds

Breakfast (1 pax)

Free Wi-Fi

Express check-in, Parking

Pay at Hotel

Only 2 rooms left!

USD 74

/room/night (after taxes: USD 84)

Junior Room

1/10

16m²

Free Wi-Fi

Junior Room

Refund & reschedule not allowed

1 Guest

Queen

Breakfast (1 pax)

Free Wi-Fi

Coffee & tea, Drinking water, Express check-in, Parking, Welcome drink

Only 3 rooms left!

USD 70

/room/night (after taxes: USD 79)

Junior Room

Refund & reschedule not allowed

1 Guest

Queen

Breakfast (1 pax)

Free Wi-Fi

Express check-in, Parking

Pay at Hotel

Only 3 rooms left!

USD 74

/room/night (after taxes: USD 84)

Family Cozy Room

1/6

28m²

Free Wi-Fi

Family Cozy Room

Refund & reschedule not allowed

1 Guest

1 Queen Bed and 1 Twin Bed

Breakfast (1 pax)

Free Wi-Fi

1 Free beverage per person for 1 (once per stay), 100000 VND credit per person for spa services for 1 per stay, 100000 VND food credit per room, per stay, Free welcome drink

1/6

28m²

Free Wi-Fi

Family Classic

Refund & reschedule not allowed

1 Guest

1 queen bed and 1 single bed

Breakfast (1 pax)

Free Wi-Fi

Coffee & tea, Drinking water, Express check-in, Parking, Welcome drink

Only 1 rooms left!

USD 92

/room/night (after taxes: USD 104)

Family Classic

Refund & reschedule not allowed

1 Guest

1 queen bed and 1 single bed

Breakfast (1 pax)

Free Wi-Fi

Express check-in, Parking

Pay at Hotel

Only 1 rooms left!

USD 98

/room/night (after taxes: USD 111)

Suite with City View - Non-Smoking

1/9

24m²

Free Wi-Fi

Suite

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast (1 pax)

Free Wi-Fi

1 Free beverage per person for 1 (once per stay), 100000 VND credit per person for spa services for 1 per stay, 100000 VND food credit per room, per stay, Free welcome drink

1/6

20m²

Free Wi-Fi

With balcony

Marvel Balcony

Refund & reschedule not allowed

1 Guest

1 King Bed

Breakfast (1 pax)

Free Wi-Fi

1 Free beverage per person for 1 (once per stay), 100000 VND credit per person for spa services for 1 per stay, 100000 VND food credit per room, per stay, Free welcome drink

Only 2 rooms left!

Save41%

-45%

USD 247

USD 138

/room/night (after taxes: USD 157)