My family stay again in Lotte to celebrate my children’s birthday. Our feeling was so exciting! Food really delicious, fantastic view, indoor swimming pool from 35th floor may be unique in Hanoi. Lotte’s staffs lead by Mr. Dennis Bui really friendly, helpful, very professional. The way his team serve customer make me want to stay again and again. I have plan to organize some event at Lotte in the future, and may be invite my relative, friend… to have experience in Lotte! I can sure they will enjoy so much!