Booked for two nights one day in advance. The same night I got following message.
Due to an unforeseen technical error, your booking was not confirmed. Any charges will be refunded and any withheld amount on your card will also be canceled without charge. [...]
We apologize for any inconvenience from this highly unusual error. We look forward to serving your future journeys with the guaranteed lowest prices.”
When I tried to book the same room a second time, it was still the last one available but suddenly prices raised over 30%€ (15€ ↗️ 19€)
What a coincidence, when a “highly unusual” and “unforeseen technical error” turns out to cancel a booking of the so described last room and then it finds immediately its way back in the booking apps but asking for more money.
Today, the day we would have arrived, the room is available still and - oh wonder - price is down to 15€ again.
That’s what I call a business plan which doesn’t care to much about customer commitment.
Really sad, because actually Ninh Bình Bamboo Farmstay looks like a very nice place...