I stayed there for a week or so and totally enjoyed it. It was very quiet, new and clean. Your room will be cleaned 3 times per week on specific days. Laundry and pressing service is included. Most of the team members spoke English and helped to extend my stay several times. It seemed that Grab drivers struggled to find the location, but staff always helped with communication; I stayed at Poonsa Service Apartment 6, btw. "Japanese" toilet didnt work, but it was a small thing. I would recommend it to anybody.