Saigon By Night Luxury Hotel, Quận 7
Saigon By Night Luxury Hotel, Quận 7
Saigon By Night Luxury Hotel, Quận 7
Saigon By Night Luxury Hotel, Quận 7
Saigon By Night Luxury Hotel, Quận 7
+ 176 lainnya
Hotel

Saigon By Night Luxury Hotel

Tân Phong, Quận 7

Review

Tripadvisor
Dari 9 review
Review yang paling membantu
Jessieting1985
23 Apr 2018
I hope anyone reading this review will not book or stay this hotel. I want to share my worse hotel experience ever. The hotel is badly infected with bed bugs. On the next morning, I quickly informed the reception to change room but they told me hotel is full and not able to have other rooms for me. So they say they will sort out the mattress before I come back that night which I thought they had but apparently they did not as I got even more nasty bites the following day. My entire body and face are covered in red, swollen bed bugs bites. It was so painful and I tried to call the owner to inform him of what had happened to me. As someone running my own business and in the service line for years, I never wrote bad reviews because I believe everyone is trying to make a living(although I was already so depressed in my condition), I tried to speak calmly with the owner about what happened was really unacceptable as I have given them a chance to solve the bed bugs issue but it still is same the following day. To my horror, he begin shouting at me over the phone and slammed down the phone on me. He showed that he have zero compassion for his customers apparently. He could have just said sorry that this happen and would do something about it. A little apology wouldn’t make me felt even more sad about my situation. I looked at my arms and legs now and I want to cry. The bite marks is going to continue to itch for a another week and leave me black scars that will take months to recover. Imagine I had brought my little boy to this holiday with me? He would also have been covered in bites too. This is really unacceptable. The owner is super rude. To start with, I had booked the biggest residence room with 1 queen bed, 1 double bed and a sofa bed. Yet when I arrived, the owner has insisted that I need to top up more money because the room is only for 2 person. It is so ridiculous, common sense would be booking a normal double room if I only have 2 person to stay. I said fine, I will top up more money to have 4 person stay. Feels like this owner would only care about making money and not his clients well being and satisfaction. Totally disappointed with Saigon by night hotel. Don’t be fooled by the nice photos. The hotel doesn’t even look that great, apparently the rooms are dirty and the owner is such a horrible person.
ykk412
14 Mar 2018 - Bisnis
Rusty shower water Paper thin walls - you can hear the ticking in the switchboard outside your room, people walking along the corridor and ringing doorbells - THE WHOLE NIGHT Bedsheets like sandpaper Irresponsible receptionist who “forgets” about your wake up call Staff in dining hall who don’t understand what is salt and pepper
LouiseD532
30 Des 2017 - Keluarga
This hotel is called a number of different things & is difficult to find on any review sites. We booked on booking.com where it is called boutique luxury hotel. We booked 4 rooms last minute after our original hotel had overbooked. The pictures on booking.com are NOT of this hotel but are from a magazine shoot & still have the watermark on them. The rooms were not of the standard advertised & were in poor condition with wires on show, poor air conditioning and mould growing in corners. When we asked to move rooms because of the mould smell he told us to open the balcony doors! We asked to swap rooms & were told that the hotel was fully booked, despite being given several different keys when we initially arrived. Upon arrival our passports were taken from us & we were then told they would only be returned once we had paid (nowhere else has done this). After all checking our rooms & discussing options we decided not to stay & all went down to reception together. We told him about all the issues & asked why the pictures on the website were different to the reality. His excuse was that these were the old rooms - clearly not true! We repeatedly told him we wouldn’t be staying & he told us we had to stay one night, then we could check out. When we said no, he would not give us our passports back until we paid £50 per room. We eventually paid it, just to get out of there. When he took the money off us he smirked before giving us our passports. He clearly does it a lot. Really bad experience for our first night in Ho Chi Minh. Avoid this place at all costs
945joshe
29 Des 2017 - Pasangan
We booked four rooms in this "hotel" under the name Boutique Luxury Hotel on Booking.com. No sign of this hotel anywhere, the taxi driver searched the address to no success. He then called the owner who directed him. We got to the hotel which is in fact called Saigon by Night with a small a4 sign for Boutique Luxury Hotel (see picture). We checked in to find the pictures on the website are completely fake and do not resemble any of the rooms. We where staying in 50% of them and non the same. We then asked to leave the hotel. To which we where told no and too stay one night then we could check out tomorrow. Cut a long story short? He refused to give us our passports until we paid a bill of around £250. Avoid at all costs. The guy is a fraud.
Allan G
31 Okt 2016 - Wisata sendiri
New rooms, comfortable bed, very clean, great service, very friendly staff. The air conditioning was cold, the water was hot, everything is as it is supposed to be. I've stayed at other hotels in the area. This is the best by far.
Lokasi
R4 - 90 Hung Gia 3, Phu My Hung
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Saigon By Night Luxury Hotel?
Saigon By Night Luxury Hotel beralamat di R4 - 90 Hung Gia 3, Phu My Hung
Pukul berapa waktu check-in & check-out di Saigon By Night Luxury Hotel?
Waktu untuk check-in di Saigon By Night Luxury Hotel adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Saigon By Night Luxury Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Lift

Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
Olahraga, Spa & Rekreasi
TV di area umum
Menyelam
Taman
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Kesehatan & Medis
Salon
Sauna
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 9 review
Kebersihan
5.0
Kamar
4.0
Layanan
5.0
Nilai
5.0
Pasangan
2
Keluarga
1
Wisata sendiri
1
Berlibur dengan teman
0
Bisnis
2
Jessieting1985
23 Apr 2018 -
I hope anyone reading this review will not book or stay this hotel. I want to share my worse hotel experience ever. The hotel is badly infected with bed bugs. On the next morning, I quickly informed the reception to change room but they told me hotel is full and not able to have other rooms for me. So they say they will sort out the mattress before I come back that night which I thought they had but apparently they did not as I got even more nasty bites the following day. My entire body and face are covered in red, swollen bed bugs bites. It was so painful and I tried to call the owner to inform him of what had happened to me. As someone running my own business and in the service line for years, I never wrote bad reviews because I believe everyone is trying to make a living(although I was already so depressed in my condition), I tried to speak calmly with the owner about what happened was really unacceptable as I have given them a chance to solve the bed bugs issue but it still is same the following day. To my horror, he begin shouting at me over the phone and slammed down the phone on me. He showed that he have zero compassion for his customers apparently. He could have just said sorry that this happen and would do something about it. A little apology wouldn’t make me felt even more sad about my situation. I looked at my arms and legs now and I want to cry. The bite marks is going to continue to itch for a another week and leave me black scars that will take months to recover. Imagine I had brought my little boy to this holiday with me? He would also have been covered in bites too. This is really unacceptable. The owner is super rude. To start with, I had booked the biggest residence room with 1 queen bed, 1 double bed and a sofa bed. Yet when I arrived, the owner has insisted that I need to top up more money because the room is only for 2 person. It is so ridiculous, common sense would be booking a normal double room if I only have 2 person to stay. I said fine, I will top up more money to have 4 person stay. Feels like this owner would only care about making money and not his clients well being and satisfaction. Totally disappointed with Saigon by night hotel. Don’t be fooled by the nice photos. The hotel doesn’t even look that great, apparently the rooms are dirty and the owner is such a horrible person.
ykk412
14 Mar 2018 - Bisnis
Rusty shower water Paper thin walls - you can hear the ticking in the switchboard outside your room, people walking along the corridor and ringing doorbells - THE WHOLE NIGHT Bedsheets like sandpaper Irresponsible receptionist who “forgets” about your wake up call Staff in dining hall who don’t understand what is salt and pepper
LouiseD532
30 Des 2017 - Keluarga
This hotel is called a number of different things & is difficult to find on any review sites. We booked on booking.com where it is called boutique luxury hotel. We booked 4 rooms last minute after our original hotel had overbooked. The pictures on booking.com are NOT of this hotel but are from a magazine shoot & still have the watermark on them. The rooms were not of the standard advertised & were in poor condition with wires on show, poor air conditioning and mould growing in corners. When we asked to move rooms because of the mould smell he told us to open the balcony doors! We asked to swap rooms & were told that the hotel was fully booked, despite being given several different keys when we initially arrived. Upon arrival our passports were taken from us & we were then told they would only be returned once we had paid (nowhere else has done this). After all checking our rooms & discussing options we decided not to stay & all went down to reception together. We told him about all the issues & asked why the pictures on the website were different to the reality. His excuse was that these were the old rooms - clearly not true! We repeatedly told him we wouldn’t be staying & he told us we had to stay one night, then we could check out. When we said no, he would not give us our passports back until we paid £50 per room. We eventually paid it, just to get out of there. When he took the money off us he smirked before giving us our passports. He clearly does it a lot. Really bad experience for our first night in Ho Chi Minh. Avoid this place at all costs
945joshe
29 Des 2017 - Pasangan
We booked four rooms in this "hotel" under the name Boutique Luxury Hotel on Booking.com. No sign of this hotel anywhere, the taxi driver searched the address to no success. He then called the owner who directed him. We got to the hotel which is in fact called Saigon by Night with a small a4 sign for Boutique Luxury Hotel (see picture). We checked in to find the pictures on the website are completely fake and do not resemble any of the rooms. We where staying in 50% of them and non the same. We then asked to leave the hotel. To which we where told no and too stay one night then we could check out tomorrow. Cut a long story short? He refused to give us our passports until we paid a bill of around £250. Avoid at all costs. The guy is a fraud.
Allan G
31 Okt 2016 - Wisata sendiri
New rooms, comfortable bed, very clean, great service, very friendly staff. The air conditioning was cold, the water was hot, everything is as it is supposed to be. I've stayed at other hotels in the area. This is the best by far.
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