Saigon Dalat Hotel, Đà Lạt
Saigon Dalat Hotel, Đà Lạt
Saigon Dalat Hotel, Đà Lạt
Saigon Dalat Hotel, Đà Lạt
Saigon Dalat Hotel, Đà Lạt
+ 57 lainnya
Hotel

Saigon Dalat Hotel

4, Đà Lạt

Review

Tripadvisor
Dari 313 review
Review yang paling membantu
Jdsolo5
06 Jul 2020
Initially, I was not going to leave a negative review because many businesses are hurting due to COVID-19 but when a hotel lies to guests and then refuses to acknowledge their mistakes, that's the last straw. There are so many things wrong with this hotel that I'm just going to make a list. Negatives: 1. The hotel reception told us the cost of a taxi from the hotel to the airport is 250k VND. So we ask to get a taxi and reception tells us to "just go outside to get a taxi." When we get to the airport, the taxi driver demands 500k VND. He does not accept our argument that the hotel said it was 250k. When we called reception to complain, they literally said, "you should have known to ask the taxi driver beforehand." When we asked to speak to a manager, the manager was always "out." If the hotel is willing to callously disregard a relatively minor issue, it does not give us confidence in their service for bigger problems. 2. Dirty hotel - hallway carpet was very dirty. Room was dirty. The room had grime on the windows, dead moths on the windowsill, and smelled of mold when we checked-in. Sadly we got used to the smell. My mother-in-law felt compelled to clean the room with baby wipes. When we asked for room service to clean up the room, they took the dishes and cups that we used for lunch but left all the garbage. 3. No A/C – The hotel advertises having A/C. We specifically chose this hotel for this reason. They do not tell you that the A/C is very weak and warm, regardless of what temperature you set the thermostat. We were also in an executive suite and the A/C was only in the living room. The rest of the room was warm. We couldn’t open the windows because there were hundreds of bugs flying around a light outside that we could not turn off. 4. Suspect maintenance - our first night the doorbell kept ringing by itself. Maintenance came and literally cut the wire and left. We did not have a doorbell after that. 5. Unsatisfying breakfast buffet - When you go to the buffet, there is no one to guide you where to sit. It's a free for all. We had to circle around like vultures looking for a table. We also had to find a baby chair and haul it to the table ourselves because again, there was no service. The cooks don't know how to cook eggs. It's either overcooked or done poorly. We also stayed 3 nights and the food was basically the same every day. 6. Thin walls - There was a party going on next to our room. Heard everything late into the evening. 7. Accusation of stealing - When we checked out, the hotel staff questioned us on where a couple teacups from the room went. They were basically accusing us of stealing cups. We had to explain that we used them and housekeeping took them. They double checked with housekeeping and apologized. Maybe check with housekeeping before accusing guests of stealing cheap cups. I live in Vietnam and have traveled to many different hotels in the country and I have to say this hotel was hands down the worse one I’ve been to. The service is just not welcoming. I would advise to look elsewhere.
303m_h
19 Jan 2021
not many choices for breakfast, room was fine. They blocked the swimming pool during my stay because they had wedding at the pool. So you should ask them before you book this hotel if you want to swim. The lady at the reception wasn't friendly, when I came and asked her to change to small money but she had unhappy face and considered to change money for me.
fatma330
24 Nov 2014 - Bisnis
Saya nginap 4 malam, hotelnya bagus, cantik, bersih, kamarnya besar, toilet nya luas, secara umum menyenangkan. ruang rapatnya juga bagus dan nyaman, hanya saja saat break siang di hari pertama meeting, snack nya terlambar datang, sehingga ada waktu yang terbuang dan acara selanjutnya menjadi tertunda. Dinner muslimnya enak, tapi untuk ukuran 10 orang, satu meja, diisi dengan 8 orang bapak2x, porsinya menjadi agak kurang, tapi buat saya sih cukup aja.
Sightseer282622
28 Jun 2020 - Berlibur dengan teman
The hotel is located in center. It takes 20 minutes to central market nearby on foot. The outside look is very heritage. But decoration and interior are almost downgraded. The ventilation inside restroom is a bit noisy and does not work very well. You can feel mouldy smell right after walking in.
koil2004
27 Jan 2020
we stayed for 5 nights and 6 days during tet and it was not very loud. the food was fine, although it was advertised as a western-style breakfast and it seemed to be very Vietnamese. we did not encounter any problems with the pool, except that it closed at 6 every night as we wanted to go night swimming. the staff was very polite. as a heads up, the front desk told us we could exchange our USD for VND but they only accepted 20's and 50's no small bills. the cleaning service will leave small about 355 mL water bottles but if you need any other water beyond that i suggest going to Big C supermarket and getting big jugs of water. the cleaning service also will leave breakfast coupons every day so you can get into the free breakfast, if they do not leave some for you, go to the front desk and they will and you one. shoutout to the bellhop who was always on top of things and was extremely helpful.
Lokasi
180 3/2 Street, Ward 4
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Saigon Dalat Hotel?
Saigon Dalat Hotel beralamat di 180 3/2 Street, Ward 4
Pukul berapa waktu check-in & check-out di Saigon Dalat Hotel?
Waktu untuk check-in di Saigon Dalat Hotel adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Saigon Dalat Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Saigon Dalat Hotel tersedia fasilitas kolam renang?
Ya, di Saigon Dalat Hotel tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
TV di area umum
Solarium
Biliar
Fasilitas gym
Kolam renang indoor
Bersepeda / bersepeda gunung
Meja pingpong
Dart
Lapangan tenis outdoor
Fitness
Aerobik
Tenis
Kursi berjemur di kolam renang
Taman
Fasilitas gym 24 jam
Kolam renang anak
Hewan Peliharaan
Hewan peliharaan dibolehkan
Hewan peliharaan tidak diperbolehkan
Fasilitas Anak
Area bermain anak-anak
Klub anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 313 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.0
Layanan
4.0
Nilai
4.0
Pasangan
143
Keluarga
65
Wisata sendiri
11
Berlibur dengan teman
52
Bisnis
11
Jdsolo5
06 Jul 2020 -
Initially, I was not going to leave a negative review because many businesses are hurting due to COVID-19 but when a hotel lies to guests and then refuses to acknowledge their mistakes, that's the last straw. There are so many things wrong with this hotel that I'm just going to make a list. Negatives: 1. The hotel reception told us the cost of a taxi from the hotel to the airport is 250k VND. So we ask to get a taxi and reception tells us to "just go outside to get a taxi." When we get to the airport, the taxi driver demands 500k VND. He does not accept our argument that the hotel said it was 250k. When we called reception to complain, they literally said, "you should have known to ask the taxi driver beforehand." When we asked to speak to a manager, the manager was always "out." If the hotel is willing to callously disregard a relatively minor issue, it does not give us confidence in their service for bigger problems. 2. Dirty hotel - hallway carpet was very dirty. Room was dirty. The room had grime on the windows, dead moths on the windowsill, and smelled of mold when we checked-in. Sadly we got used to the smell. My mother-in-law felt compelled to clean the room with baby wipes. When we asked for room service to clean up the room, they took the dishes and cups that we used for lunch but left all the garbage. 3. No A/C – The hotel advertises having A/C. We specifically chose this hotel for this reason. They do not tell you that the A/C is very weak and warm, regardless of what temperature you set the thermostat. We were also in an executive suite and the A/C was only in the living room. The rest of the room was warm. We couldn’t open the windows because there were hundreds of bugs flying around a light outside that we could not turn off. 4. Suspect maintenance - our first night the doorbell kept ringing by itself. Maintenance came and literally cut the wire and left. We did not have a doorbell after that. 5. Unsatisfying breakfast buffet - When you go to the buffet, there is no one to guide you where to sit. It's a free for all. We had to circle around like vultures looking for a table. We also had to find a baby chair and haul it to the table ourselves because again, there was no service. The cooks don't know how to cook eggs. It's either overcooked or done poorly. We also stayed 3 nights and the food was basically the same every day. 6. Thin walls - There was a party going on next to our room. Heard everything late into the evening. 7. Accusation of stealing - When we checked out, the hotel staff questioned us on where a couple teacups from the room went. They were basically accusing us of stealing cups. We had to explain that we used them and housekeeping took them. They double checked with housekeeping and apologized. Maybe check with housekeeping before accusing guests of stealing cheap cups. I live in Vietnam and have traveled to many different hotels in the country and I have to say this hotel was hands down the worse one I’ve been to. The service is just not welcoming. I would advise to look elsewhere.
303m_h
19 Jan 2021 -
not many choices for breakfast, room was fine. They blocked the swimming pool during my stay because they had wedding at the pool. So you should ask them before you book this hotel if you want to swim. The lady at the reception wasn't friendly, when I came and asked her to change to small money but she had unhappy face and considered to change money for me.
fatma330
24 Nov 2014 - Bisnis
Saya nginap 4 malam, hotelnya bagus, cantik, bersih, kamarnya besar, toilet nya luas, secara umum menyenangkan. ruang rapatnya juga bagus dan nyaman, hanya saja saat break siang di hari pertama meeting, snack nya terlambar datang, sehingga ada waktu yang terbuang dan acara selanjutnya menjadi tertunda. Dinner muslimnya enak, tapi untuk ukuran 10 orang, satu meja, diisi dengan 8 orang bapak2x, porsinya menjadi agak kurang, tapi buat saya sih cukup aja.
Sightseer282622
28 Jun 2020 - Berlibur dengan teman
The hotel is located in center. It takes 20 minutes to central market nearby on foot. The outside look is very heritage. But decoration and interior are almost downgraded. The ventilation inside restroom is a bit noisy and does not work very well. You can feel mouldy smell right after walking in.
koil2004
27 Jan 2020 -
we stayed for 5 nights and 6 days during tet and it was not very loud. the food was fine, although it was advertised as a western-style breakfast and it seemed to be very Vietnamese. we did not encounter any problems with the pool, except that it closed at 6 every night as we wanted to go night swimming. the staff was very polite. as a heads up, the front desk told us we could exchange our USD for VND but they only accepted 20's and 50's no small bills. the cleaning service will leave small about 355 mL water bottles but if you need any other water beyond that i suggest going to Big C supermarket and getting big jugs of water. the cleaning service also will leave breakfast coupons every day so you can get into the free breakfast, if they do not leave some for you, go to the front desk and they will and you one. shoutout to the bellhop who was always on top of things and was extremely helpful.
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