SH Homestay, Huế
SH Homestay, Huế
SH Homestay, Huế
SH Homestay, Huế
SH Homestay, Huế
+ 31 lainnya
Hostel

SH Homestay

VÜnh Ninh, Huế

Review

Tripadvisor
Dari 14 review
Review yang paling membantu
Kieran T
26 Jun 2019 - Pasangan
It says you can check in at 12:30pm we were not allowed into the room till 4:30pm with no explanation. We got into the room which turned out to be the wrong room we booked deluxe double room with balcony and T.V. We had no balcony and a spare single bed and a wire hanging out the wall where the T.V should be. Also to say the room was just cleaned the bathroom was still pretty dirty. Obviously it’s cheap and we didn’t expect anything amazing but realising it was the wrong room we went down to reception to tell them they showed us the broken T.V that should be on the wall and nothing else. They spoke little English so were not being ignorant we just couldn’t understand each other. To surpass the language barrier I emailed on booking.com and their hotel email in English and Vietnamese with no reply. We were meant to get free breakfast but never got told the times so came down to reception at 9:10am and apparently it finished at 9am. We were also woken up at 7am with builders on both mornings with no warning from reception. The second day I again said to reception we were in the wrong room and she told me to go to a hotel over the road. When we went to write a review on booking.com it said we had never checked in and we cancelled the room. So they’re are either not putting bookings through the books or did not want a bad review. Don’t bother staying here.
Ewan_Williams_Brit
12 Jun 2019 - Pasangan
Booked through booking.com at 12 noon and after long train journey we arrived at the hotel at 22:30pm and was told our room had been given away even though check-in was until 23:30 and all we received was "sorry". Do not recommend this place at all as it is clearly unreliable.
PaulineL2409
29 Mei 2019 - Berlibur dengan teman
Horrible experience, 1. paid for an extra night because they were not clear about check out time 2. Photos on booking.com are NOT real. 3. Sheets were dirty 4. Drilling and carpending from 7 am 5. No breakfast this morning, although it was included in the price 6. You hear everything from the other rooms, even whispering Don't stay here
Maxrombouts
04 Apr 2019 - Pasangan
This place is absolutly horrible. If i had the choice to give -5 stars than i would. They gave your booked room away to someone else, it happens no problem but atleast have the decency to apologise and help relocating. They didnt want to help what so ever, they just didnt care. They just continued to play a game on the computer instead of even trying to help relocate or find any form of solution. They wherent even sorry at all. Please for the love of god never go here to spare yourself a disappointing start of they lovely town of Hue.
Ivanawalsh
13 Feb 2019 - Pasangan
If I could give no stars I would. Firstly we didn’t even stay at this hotel. They moved us to a hotel across the room. We booked a deluxe double room and got given two single beds in a different hotel with mould everywhere. We felt so sick we left early. I explained to the lady at reception - threw translator on my phone. I’m not prepared to pay for this when this isn’t what I booked. She told me I was wrong & that the double rooms where fully booked and tried to charge me more. I kept to my point & luckily got about £1 off after a half hour debate. The worst place I’ve stayed in the whole 3 months of my travelling. I’ve uploaded what I booked to where I stayed.
Lokasi
42/48 Ngo Quyen
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
1 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat SH Homestay?
SH Homestay beralamat di 42/48 Ngo Quyen
Pukul berapa waktu check-in & check-out di SH Homestay?
Waktu untuk check-in di SH Homestay adalah mulai dari pukul 1 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di SH Homestay?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
  • Antar Jemput Bandara
Fasilitas
Fasilitas Populer
Wifi
Parkir
Resepsionis 24 Jam
Antar Jemput Bandara
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
Properti bebas-rokok
Layanan Hotel
Resepsionis 24 jam
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
1.5
Dari 14 review
Pasangan
7
Keluarga
0
Wisata sendiri
0
Berlibur dengan teman
7
Bisnis
0
Kieran T
26 Jun 2019 - Pasangan
It says you can check in at 12:30pm we were not allowed into the room till 4:30pm with no explanation. We got into the room which turned out to be the wrong room we booked deluxe double room with balcony and T.V. We had no balcony and a spare single bed and a wire hanging out the wall where the T.V should be. Also to say the room was just cleaned the bathroom was still pretty dirty. Obviously it’s cheap and we didn’t expect anything amazing but realising it was the wrong room we went down to reception to tell them they showed us the broken T.V that should be on the wall and nothing else. They spoke little English so were not being ignorant we just couldn’t understand each other. To surpass the language barrier I emailed on booking.com and their hotel email in English and Vietnamese with no reply. We were meant to get free breakfast but never got told the times so came down to reception at 9:10am and apparently it finished at 9am. We were also woken up at 7am with builders on both mornings with no warning from reception. The second day I again said to reception we were in the wrong room and she told me to go to a hotel over the road. When we went to write a review on booking.com it said we had never checked in and we cancelled the room. So they’re are either not putting bookings through the books or did not want a bad review. Don’t bother staying here.
Ewan_Williams_Brit
12 Jun 2019 - Pasangan
Booked through booking.com at 12 noon and after long train journey we arrived at the hotel at 22:30pm and was told our room had been given away even though check-in was until 23:30 and all we received was "sorry". Do not recommend this place at all as it is clearly unreliable.
PaulineL2409
29 Mei 2019 - Berlibur dengan teman
Horrible experience, 1. paid for an extra night because they were not clear about check out time 2. Photos on booking.com are NOT real. 3. Sheets were dirty 4. Drilling and carpending from 7 am 5. No breakfast this morning, although it was included in the price 6. You hear everything from the other rooms, even whispering Don't stay here
Maxrombouts
04 Apr 2019 - Pasangan
This place is absolutly horrible. If i had the choice to give -5 stars than i would. They gave your booked room away to someone else, it happens no problem but atleast have the decency to apologise and help relocating. They didnt want to help what so ever, they just didnt care. They just continued to play a game on the computer instead of even trying to help relocate or find any form of solution. They wherent even sorry at all. Please for the love of god never go here to spare yourself a disappointing start of they lovely town of Hue.
Ivanawalsh
13 Feb 2019 - Pasangan
If I could give no stars I would. Firstly we didn’t even stay at this hotel. They moved us to a hotel across the room. We booked a deluxe double room and got given two single beds in a different hotel with mould everywhere. We felt so sick we left early. I explained to the lady at reception - threw translator on my phone. I’m not prepared to pay for this when this isn’t what I booked. She told me I was wrong & that the double rooms where fully booked and tried to charge me more. I kept to my point & luckily got about £1 off after a half hour debate. The worst place I’ve stayed in the whole 3 months of my travelling. I’ve uploaded what I booked to where I stayed.
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