Sofia Tam Dao Hotel & Spa, Tam Dao
Sofia Tam Dao Hotel & Spa, Tam Dao
Sofia Tam Dao Hotel & Spa, Tam Dao
Sofia Tam Dao Hotel & Spa, Tam Dao
Sofia Tam Dao Hotel & Spa, Tam Dao
+ 68 lainnya
Hotel

Sofia Tam Dao Hotel & Spa

Tam Đảo, Tam Dao

Review

Tripadvisor
Dari 12 review
Review yang paling membantu
phamthehienzpth
11 Feb 2020
Sofia hotel and spa is just a bad hotel no spa even though they have a picture of a sauna on the agoda page Staff have no idea what they are doing... staff member walked straight into my small musky smelling room without knocking or anything... Ended up not staying although I paid checked out and got another hotel This is the first bad review I have put here I usually find agoda very reliable but definitely not this time
sinsunga
19 Okt 2019
Cosy hotel .The deluxe garden view room was tidy, nice, clean but no beautiful garden (void area) on this time we stay. Breakfast was ok, but not too much options. I have a compliment with food&beverage staff on 11th floor on morning-friendly , and beef noodle ( phở bò sốt vang)- tasty. One thing I was really disappointed there - customer services at front desk. The front desk clerk girl in the morning, who never have smiles, irritable face. I wonder if I bothered her??? The second thing which made me give the hotel 2 star rating. When I check out, I requested to leave our luggages, It will be have no problem if when We came back to take it. We request to her “ Could I take our luggages ?” - HER RESPOND to my question with a curt answer and NO service : “ Go inside and take it” . She means we have to GO INSIDE THE FRONT DESK COUNTER and take it back ??? I really don’t understand because she is working in a hotel and travel environment - A CUSTOMER SERVICE ENVIRONMENT. I have a advice to manage and GM if you wanna become a great hotel, professional service , Note and focus on the smallest details. One more small thing, the house keeping supervisor should double check more carefully for hotel directory
Taikaivietnam
06 Apr 2019 - Bisnis
In my opinion, it should have been one of the most attractive restaurant in Tam Dao. Firstly, I did not expect much about this place but I have changed my mind when I first stepped in their restaurant, modern design but the romantic, naturality still remains. Secondly, as usual I'd rather review this restaurant in four part: Food quality,View service and cost. 1- Lunch quality: A big suprise to me and over all I'm really satisfied with Chef skill: + Beef with black pepper ( Bò sốt tiêu đen) is fresh, tender and juicy, I mean the exploding taste of black pepper and the softeness of beef- What a stuning dish ! + The next dish I order is China roast chicken ( Gà quay Quảng Đông) : I do recommend this dish for foreiner customer, because of the China style crispy chicken skin and the soft chicken can hit the spot. The reason is Vietnam traditional boiled chicken is quite hard foreigner to handle , they may pay us a polite compliment if you ask them but truth is boiled chicken is so tough for them to eat. + Fried sturgeon with salt (Cá tầm rang muối): I think it's not a good idea 'cause the fried one will make a delicous ingredient like sturgeon turning in to a normal dishes , the next time I will order Sturgeon Hot Pot and Baking Sturgeon + Vietnamse traditional highland corn wine is also a remarkable point: easy-drinking and fine bouquet. 2- Mountain view value: After having lunch we sat beside the balcony, sipping a cup of coffee watching the cloud pass by and being deep into the picturesque mountain valley, the experience was quite special. 3- Service: The staffs here are warm and thoughtful, from the steward, the cashier man to the hotel manager. He had come to our table to have some wine with us. 4- Cost: In comparion with some neaby restaurant, the price is middle -range,(nearly 400,000 VNĐ ~17$ for a person) In conlusion, I will recommend this restaurant for my partners if they intend to go to Tam Dao next time.
Niki E
08 Jul 2018 - Wisata sendiri
Fabulous views. Nice room although had to move from room with no hot water to room with luke warm wAter. Friendly staff but no English at all. Couldn’t get food at night and no drinks either. Spa not operating. Ok but don’t go without a translator.
GindeSerenity
31 Agt 2019 - Keluarga
Mình đã có chuyến đi Tam Đảo cùng gia đình vào tháng 8. Mình là người làm trong ngành dịch vụ (hướng dẫn viên), đặt phòng qua điện thoại, và nhận được voucher (cám ơn bạn sale 😀), mình đặt được 2 phòng deluxe với giá khá phải chăng. Khi đến khách sạn, mình được xếp 2 phòng khác tầng nhau. Khách sạn không tiện sắp xếp cùng tầng, ok mình hiểu, mình có hỏi bạn lễ tân ca chiều với thái độ rất lịch sự, by any chance có thể cho mình cùng tầng không, thì bạn ấy trả lời với 1 thái độ làm mình không hài lòng, lên giọng. Không cần thiết phải như vậy, nếu không cho mình cùng tầng được mình hoàn toàn hiểu, không cần phải lên giọng gây thêm khó chịu, ác cảm ban đầu khi bước vào khách sạn. Mình biết phục vụ khách nội nhiều lúc cũng khổ, nhưng hãy tuỳ khách mà đối xử, nhất là trong ngành dịch vụ càng phải tiết chế. Hi vọng trong tương lai tình trạng này sẽ được khắc phục. Add on, bữa sáng không được hợp khẩu vị cho lắm. Positive: phòng đẹp, dường như các vấn đề trước đây đã được khắc phục như nước nóng .... và vị trí rất thuận tiện.
Lokasi
Zone 1
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Sofia Tam Dao Hotel & Spa?
Sofia Tam Dao Hotel & Spa beralamat di Zone 1
Pukul berapa waktu check-in & check-out di Sofia Tam Dao Hotel & Spa?
Waktu untuk check-in di Sofia Tam Dao Hotel & Spa adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Sofia Tam Dao Hotel & Spa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Lift
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Karaoke
Selimut listrik
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
Lift
Restoran
Rak pakaian
Ruang merokok khusus
Properti bebas-rokok
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 12 review
Kebersihan
4.5
Kamar
3.0
Lokasi
5.0
Layanan
3.5
Nilai
2.5
Pasangan
2
Keluarga
5
Wisata sendiri
1
Berlibur dengan teman
0
Bisnis
1
phamthehienzpth
11 Feb 2020 -
Sofia hotel and spa is just a bad hotel no spa even though they have a picture of a sauna on the agoda page Staff have no idea what they are doing... staff member walked straight into my small musky smelling room without knocking or anything... Ended up not staying although I paid checked out and got another hotel This is the first bad review I have put here I usually find agoda very reliable but definitely not this time
sinsunga
19 Okt 2019 -
Cosy hotel .The deluxe garden view room was tidy, nice, clean but no beautiful garden (void area) on this time we stay. Breakfast was ok, but not too much options. I have a compliment with food&beverage staff on 11th floor on morning-friendly , and beef noodle ( phở bò sốt vang)- tasty. One thing I was really disappointed there - customer services at front desk. The front desk clerk girl in the morning, who never have smiles, irritable face. I wonder if I bothered her??? The second thing which made me give the hotel 2 star rating. When I check out, I requested to leave our luggages, It will be have no problem if when We came back to take it. We request to her “ Could I take our luggages ?” - HER RESPOND to my question with a curt answer and NO service : “ Go inside and take it” . She means we have to GO INSIDE THE FRONT DESK COUNTER and take it back ??? I really don’t understand because she is working in a hotel and travel environment - A CUSTOMER SERVICE ENVIRONMENT. I have a advice to manage and GM if you wanna become a great hotel, professional service , Note and focus on the smallest details. One more small thing, the house keeping supervisor should double check more carefully for hotel directory
Taikaivietnam
06 Apr 2019 - Bisnis
In my opinion, it should have been one of the most attractive restaurant in Tam Dao. Firstly, I did not expect much about this place but I have changed my mind when I first stepped in their restaurant, modern design but the romantic, naturality still remains. Secondly, as usual I'd rather review this restaurant in four part: Food quality,View service and cost. 1- Lunch quality: A big suprise to me and over all I'm really satisfied with Chef skill: + Beef with black pepper ( Bò sốt tiêu đen) is fresh, tender and juicy, I mean the exploding taste of black pepper and the softeness of beef- What a stuning dish ! + The next dish I order is China roast chicken ( Gà quay Quảng Đông) : I do recommend this dish for foreiner customer, because of the China style crispy chicken skin and the soft chicken can hit the spot. The reason is Vietnam traditional boiled chicken is quite hard foreigner to handle , they may pay us a polite compliment if you ask them but truth is boiled chicken is so tough for them to eat. + Fried sturgeon with salt (Cá tầm rang muối): I think it's not a good idea 'cause the fried one will make a delicous ingredient like sturgeon turning in to a normal dishes , the next time I will order Sturgeon Hot Pot and Baking Sturgeon + Vietnamse traditional highland corn wine is also a remarkable point: easy-drinking and fine bouquet. 2- Mountain view value: After having lunch we sat beside the balcony, sipping a cup of coffee watching the cloud pass by and being deep into the picturesque mountain valley, the experience was quite special. 3- Service: The staffs here are warm and thoughtful, from the steward, the cashier man to the hotel manager. He had come to our table to have some wine with us. 4- Cost: In comparion with some neaby restaurant, the price is middle -range,(nearly 400,000 VNĐ ~17$ for a person) In conlusion, I will recommend this restaurant for my partners if they intend to go to Tam Dao next time.
Niki E
08 Jul 2018 - Wisata sendiri
Fabulous views. Nice room although had to move from room with no hot water to room with luke warm wAter. Friendly staff but no English at all. Couldn’t get food at night and no drinks either. Spa not operating. Ok but don’t go without a translator.
GindeSerenity
31 Agt 2019 - Keluarga
Mình đã có chuyến đi Tam Đảo cùng gia đình vào tháng 8. Mình là người làm trong ngành dịch vụ (hướng dẫn viên), đặt phòng qua điện thoại, và nhận được voucher (cám ơn bạn sale 😀), mình đặt được 2 phòng deluxe với giá khá phải chăng. Khi đến khách sạn, mình được xếp 2 phòng khác tầng nhau. Khách sạn không tiện sắp xếp cùng tầng, ok mình hiểu, mình có hỏi bạn lễ tân ca chiều với thái độ rất lịch sự, by any chance có thể cho mình cùng tầng không, thì bạn ấy trả lời với 1 thái độ làm mình không hài lòng, lên giọng. Không cần thiết phải như vậy, nếu không cho mình cùng tầng được mình hoàn toàn hiểu, không cần phải lên giọng gây thêm khó chịu, ác cảm ban đầu khi bước vào khách sạn. Mình biết phục vụ khách nội nhiều lúc cũng khổ, nhưng hãy tuỳ khách mà đối xử, nhất là trong ngành dịch vụ càng phải tiết chế. Hi vọng trong tương lai tình trạng này sẽ được khắc phục. Add on, bữa sáng không được hợp khẩu vị cho lắm. Positive: phòng đẹp, dường như các vấn đề trước đây đã được khắc phục như nước nóng .... và vị trí rất thuận tiện.
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