The Art classic hotel & Spa, Hoàn Kiếm
The Art classic hotel & Spa, Hoàn Kiếm
The Art classic hotel & Spa, Hoàn Kiếm
The Art classic hotel & Spa, Hoàn Kiếm
The Art classic hotel & Spa, Hoàn Kiếm
+ 47 lainnya
Hotel

The Art classic hotel & Spa

Hàng Trống, Hoàn Kiếm

Review

Tripadvisor
Dari 71 review
Review yang paling membantu
7j6
09 Nov 2019 - Pasangan
This place does not look like the nice photos you see when booking! We got put on the fourth floor and apparently was 'upgraded' to a suite. God knows what the standard room looked like! It was a basic room.. We felt like we were sleeping outside with all the traffic and people we could clearly hear all night. Make sure you remember your ear plugs.. which doesn't make a massive difference to cancelling out all the noise.. The breakfast was appalling.. they only have one menu.. yes ONE. So if there's already a customer at a table, you need to wait until they have picked their meal and ordered before you can have a look. There is simply just no atmosphere to the hotel.
stridingwales
20 Nov 2019 - Pasangan
After reading some reviews on here the day we travelling I was pretty nervous turning up. However, we arrived and had no problems checking in, even upgraded to a better room (although this was basic, so makes me wonder what could have stayed in...). It was comfortable and functional, everything you’d expect of a modern hotel room. However - the shower was terrible - no water pressure, it was a dribble and impossible to wash you hair. Also, the nice view of the nearby St Joseph’s cathedral was a nightmare as early as 4.45am when bells woke you. Absolutely no chance of sleeping through. Housekeeping outside the door clearly knew this as they were not quiet. Breakfast was a very limited buffet and some a la carte options - the cold pancakes on day 1 meant I didn’t try anything else. Location was very good, but does not compensate for the interrupted sleep and poor shower. Would not recommend nor stay again.
Mitch_AUS1990
17 Nov 2019 - Wisata sendiri
So maybe I should have read some more of the reviews about this dodgy hotel. After staying in backpackers and home stays I was looking forward to a nice relaxing modern room like in the photos... However I was given the similar sob story as per other reviews. I arrived to the hotel and everything looked nice I was given a welcome drink and told to sit down where the staff said about how my room had been booked because of blah blah blah but not to worry because I had been upgraded to a better room in their sister hotel. I was walked around the block down an alley where an old hotel was and I was taken to my room there which was very old and not very clean. Apart from that I slept there and left the next day with no problems but it's not the hotel I paid for so don't expect what you see when booking here..
daniellefyy
11 Jan 2020
We didn’t book this hotel, but the hotel we booked (Hanoi lullaby) said they had plumbing issue and redirected us here. The room was okkkk, bed was big but a bit dark so I don’t really like it. The design of the bed frame is quite bad & hazardous. We kicked into it multiple times. Our room was at L7, and the cleaner cart was parked right outside our door so there’s a lot of sound coming from there. The service didn’t feel good at all. The only that they spoke to us is to try to earn some money. Breakfast was ok, The spread on the table was little and pretty sad looking. Realised belatedly after 15 mins that you can actually order from an ala crate menu which will be freshly prepared. I already ate the not so good spread by then, my bf got an omelette with bacon. Decent. While the spread wasn’t much, I appreciated the cereals with cold milk (from carton so no worries about diarrhoea). It’s not a bad stay. But If I had a choice, I definitely wouldn’t book this hotel.
Sam B
11 Okt 2019 - Bisnis
I trusted the reviews on booking.com but wish I looked further as unfortunately I, as well as a few others checking in at the same time fell victim to this scam hotel. After paying in full upfront, they said sorry we are fully booked and will have to send you to our other hotel but dont worry we will give you an upgrade. The other hotel was next door to a construction site with drills going into the wall at 1am. The air con also didn't work and there are no windows so it is very humid and stuffy. Don't make the same mistake as me. This place was by no means cheap either. Very dissapointed and honestly the first bad experience I've had with a hotel after 4months of travelling in South East Asia.
Lokasi
59 Phu doan streets, Hang Trong ward, Hoan Kiem district, Hanoi city,59 Phố phủ doãn, Phường Hàng Trống, Quận Hoàn Kiếm, Thành phố Hà Nội
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat The Art classic hotel & Spa?
The Art classic hotel & Spa beralamat di 59 Phu doan streets, Hang Trong ward, Hoan Kiem district, Hanoi city,59 Phố phủ doãn, Phường Hàng Trống, Quận Hoàn Kiếm, Thành phố Hà Nội
Pukul berapa waktu check-in & check-out di The Art classic hotel & Spa?
Waktu untuk check-in di The Art classic hotel & Spa adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di The Art classic hotel & Spa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Spa
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Antar Jemput Bandara
Fasilitas Anak
Olahraga, Spa & Rekreasi
Antar-jemput pantai (biaya tambahan)
TV di area umum
Ruang perawatan spa
Bersepeda / bersepeda gunung
Spa layanan lengkap
Snack bar/deli
Lapangan golf di dalam properti
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Penitipan anak/kegiatan anak dengan pengawasan
Penitipan bayi atau anak
Penitipan/kegiatan anak berpengawas (gratis)
Penitipan/kegiatan anak berpengawas (biaya tambahan)
Penitipan anak atau bayi (biaya tambahan)
Penitipan anak atau bayi (gratis)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
2.0
Dari 71 review
Kebersihan
3.5
Kamar
2.0
Lokasi
3.5
Layanan
2.0
Nilai
2.5
Pasangan
34
Keluarga
7
Wisata sendiri
6
Berlibur dengan teman
10
Bisnis
5
7j6
09 Nov 2019 - Pasangan
This place does not look like the nice photos you see when booking! We got put on the fourth floor and apparently was 'upgraded' to a suite. God knows what the standard room looked like! It was a basic room.. We felt like we were sleeping outside with all the traffic and people we could clearly hear all night. Make sure you remember your ear plugs.. which doesn't make a massive difference to cancelling out all the noise.. The breakfast was appalling.. they only have one menu.. yes ONE. So if there's already a customer at a table, you need to wait until they have picked their meal and ordered before you can have a look. There is simply just no atmosphere to the hotel.
stridingwales
20 Nov 2019 - Pasangan
After reading some reviews on here the day we travelling I was pretty nervous turning up. However, we arrived and had no problems checking in, even upgraded to a better room (although this was basic, so makes me wonder what could have stayed in...). It was comfortable and functional, everything you’d expect of a modern hotel room. However - the shower was terrible - no water pressure, it was a dribble and impossible to wash you hair. Also, the nice view of the nearby St Joseph’s cathedral was a nightmare as early as 4.45am when bells woke you. Absolutely no chance of sleeping through. Housekeeping outside the door clearly knew this as they were not quiet. Breakfast was a very limited buffet and some a la carte options - the cold pancakes on day 1 meant I didn’t try anything else. Location was very good, but does not compensate for the interrupted sleep and poor shower. Would not recommend nor stay again.
Mitch_AUS1990
17 Nov 2019 - Wisata sendiri
So maybe I should have read some more of the reviews about this dodgy hotel. After staying in backpackers and home stays I was looking forward to a nice relaxing modern room like in the photos... However I was given the similar sob story as per other reviews. I arrived to the hotel and everything looked nice I was given a welcome drink and told to sit down where the staff said about how my room had been booked because of blah blah blah but not to worry because I had been upgraded to a better room in their sister hotel. I was walked around the block down an alley where an old hotel was and I was taken to my room there which was very old and not very clean. Apart from that I slept there and left the next day with no problems but it's not the hotel I paid for so don't expect what you see when booking here..
daniellefyy
11 Jan 2020 -
We didn’t book this hotel, but the hotel we booked (Hanoi lullaby) said they had plumbing issue and redirected us here. The room was okkkk, bed was big but a bit dark so I don’t really like it. The design of the bed frame is quite bad & hazardous. We kicked into it multiple times. Our room was at L7, and the cleaner cart was parked right outside our door so there’s a lot of sound coming from there. The service didn’t feel good at all. The only that they spoke to us is to try to earn some money. Breakfast was ok, The spread on the table was little and pretty sad looking. Realised belatedly after 15 mins that you can actually order from an ala crate menu which will be freshly prepared. I already ate the not so good spread by then, my bf got an omelette with bacon. Decent. While the spread wasn’t much, I appreciated the cereals with cold milk (from carton so no worries about diarrhoea). It’s not a bad stay. But If I had a choice, I definitely wouldn’t book this hotel.
Sam B
11 Okt 2019 - Bisnis
I trusted the reviews on booking.com but wish I looked further as unfortunately I, as well as a few others checking in at the same time fell victim to this scam hotel. After paying in full upfront, they said sorry we are fully booked and will have to send you to our other hotel but dont worry we will give you an upgrade. The other hotel was next door to a construction site with drills going into the wall at 1am. The air con also didn't work and there are no windows so it is very humid and stuffy. Don't make the same mistake as me. This place was by no means cheap either. Very dissapointed and honestly the first bad experience I've had with a hotel after 4months of travelling in South East Asia.
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