The Palmy Resort Phu Quoc & Spa, Phú Quốc
The Palmy Resort Phu Quoc & Spa, Phú Quốc
The Palmy Resort Phu Quoc & Spa, Phú Quốc
The Palmy Resort Phu Quoc & Spa, Phú Quốc
The Palmy Resort Phu Quoc & Spa, Phú Quốc
+ 135 lainnya
Hotel

The Palmy Resort Phu Quoc & Spa

Dương Tơ, Phú Quốc

Review

Tripadvisor
Dari 196 review
Review yang paling membantu
crystal12356
19 Feb 2020 - Pasangan
Very easy to take a motorbike to around this island and get to night market from the resort. Great room! and biggest room with beach view balcony we have ever got! Breakfast was fine! There are 2 swimming pools in there that is real relaxing for holiday. Absolutely coming back!
462halimak
14 Mar 2020 - Keluarga
The Palmy hotel is a clean hotel, a little work needs to be done to the place. It has 2 pools, one next to the hotel and one next to the restaurant with the beach in front of it it. It is waking distance to food/bars and little food shops. Restaurant and bar staff are exceptional. Front desk needs a little work, but it could be due to a cranky manager and at the time, there where a lot of guest (wont say from which country), that were arrogant, rude and had no manners. So that could explain it too. We exceptionally thankful for Mr Ben, one of the staff there. He was friendly and professional. He always made time for any of our questions, provided great information about culture and the island. He knows how to provide great customer service! Any business would be lucky to have him working for them. He made our stay welcoming, thanks Mr Ben 🙏 They had a small gym that had two treadmills and weights. No business center, so if you don't have a laptop you may be stuck, if you need a computer not your phone. Food was nice and fresh from the restaurant.
Jennifer66691
08 Mar 2020 - Pasangan
We had an upgrade to the room of beachfront villa. And it was the best experience we have got during our trip to Phu Quoc. The resort itself looks very nice. There're a lot of sunbed provided. Breakfast was good. As a fair way I would give a 4 stars. But because of their upgraded 5stars work
AfricanQueen67
25 Feb 2020 - Pasangan
Although we booked a sea view room and paid extra for the view, we have been given a room looking directly into a water tower. Not quite what you expect for the next cat $$. Service is non existent as our room has not been made, towels and amenities not replaced and water not replenished. The setting is lovely, on the beach with two pools, one overlooking the sea but the lack of service really let’s this place down. Breakfast is also uninspiring.
palmybitch
24 Okt 2020 - Keluarga
Our big family had stayed there for a week long. We had 2 deluxe rooms. I work in hotel business too so I can really detect a lot of issue they have. - Airport pick up was smooth but the driver has limited knowledge on their resort service as far as tour or car service - Front desk staff is pleasant, a little overwhelmed sometimes by crowd checking in and a little bit shy - Facilities are great, 2 pools, rooms with balcony, 2 mins walk to the beach - Car service and tours are over priced - BIGGEST DISAPPOINMENT was the attatitude of male short manager/supervisor of the restaurant (young staff attitude was great though). So what happened was we had lunch the first day we came, it was great we decided to come back for dinner. Then me and my sister were kinda hungry around 9. So we figure lets walk to the restaurant see if we can get some snack. They closed at 10. So we was about to come in and this manager guy was about to leave for his shift (kinda weird since manager suppose to leave last), he stopped us apruptly yelling "Hey the kitchen is closed why are you guys here". And we were like what the f. Are you kidding me. Thats how you talk to your guests?. We are both in hotel business and it was just so odd to see that attitude. He could have said "oh i am sorry our kitchen is closing soon for the day, if you would like some drink we can still serve you and he could have show us serveral street snack store that are still open around. So we never come back to that restaurant for lunch and dinner and we stayed there for a week. How much money we could have spent there imagine. Anyway that was my experience And I will not recommend nor come back to this resort. One's attitude can ruin your whole experience obviously
Lokasi
Hamlet Cua Lap,Duong To
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat The Palmy Resort Phu Quoc & Spa?
The Palmy Resort Phu Quoc & Spa beralamat di Hamlet Cua Lap,Duong To
Pukul berapa waktu check-in & check-out di The Palmy Resort Phu Quoc & Spa?
Waktu untuk check-in di The Palmy Resort Phu Quoc & Spa adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di The Palmy Resort Phu Quoc & Spa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di The Palmy Resort Phu Quoc & Spa tersedia fasilitas kolam renang?
Ya, di The Palmy Resort Phu Quoc & Spa tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Meja biliar
Payung pantai
TV di area umum
Kolam renang outdoor
Taman
Handuk pantai
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
Teras
Lift
Restoran
Porter/bell-boy
ATM/bank
Ruang merokok khusus
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 196 review
Kebersihan
4.0
Kamar
4.0
Lokasi
4.5
Layanan
4.0
Nilai
3.5
Pasangan
75
Keluarga
45
Wisata sendiri
9
Berlibur dengan teman
31
Bisnis
5
crystal12356
19 Feb 2020 - Pasangan
Very easy to take a motorbike to around this island and get to night market from the resort. Great room! and biggest room with beach view balcony we have ever got! Breakfast was fine! There are 2 swimming pools in there that is real relaxing for holiday. Absolutely coming back!
462halimak
14 Mar 2020 - Keluarga
The Palmy hotel is a clean hotel, a little work needs to be done to the place. It has 2 pools, one next to the hotel and one next to the restaurant with the beach in front of it it. It is waking distance to food/bars and little food shops. Restaurant and bar staff are exceptional. Front desk needs a little work, but it could be due to a cranky manager and at the time, there where a lot of guest (wont say from which country), that were arrogant, rude and had no manners. So that could explain it too. We exceptionally thankful for Mr Ben, one of the staff there. He was friendly and professional. He always made time for any of our questions, provided great information about culture and the island. He knows how to provide great customer service! Any business would be lucky to have him working for them. He made our stay welcoming, thanks Mr Ben 🙏 They had a small gym that had two treadmills and weights. No business center, so if you don't have a laptop you may be stuck, if you need a computer not your phone. Food was nice and fresh from the restaurant.
Jennifer66691
08 Mar 2020 - Pasangan
We had an upgrade to the room of beachfront villa. And it was the best experience we have got during our trip to Phu Quoc. The resort itself looks very nice. There're a lot of sunbed provided. Breakfast was good. As a fair way I would give a 4 stars. But because of their upgraded 5stars work
AfricanQueen67
25 Feb 2020 - Pasangan
Although we booked a sea view room and paid extra for the view, we have been given a room looking directly into a water tower. Not quite what you expect for the next cat $$. Service is non existent as our room has not been made, towels and amenities not replaced and water not replenished. The setting is lovely, on the beach with two pools, one overlooking the sea but the lack of service really let’s this place down. Breakfast is also uninspiring.
palmybitch
24 Okt 2020 - Keluarga
Our big family had stayed there for a week long. We had 2 deluxe rooms. I work in hotel business too so I can really detect a lot of issue they have. - Airport pick up was smooth but the driver has limited knowledge on their resort service as far as tour or car service - Front desk staff is pleasant, a little overwhelmed sometimes by crowd checking in and a little bit shy - Facilities are great, 2 pools, rooms with balcony, 2 mins walk to the beach - Car service and tours are over priced - BIGGEST DISAPPOINMENT was the attatitude of male short manager/supervisor of the restaurant (young staff attitude was great though). So what happened was we had lunch the first day we came, it was great we decided to come back for dinner. Then me and my sister were kinda hungry around 9. So we figure lets walk to the restaurant see if we can get some snack. They closed at 10. So we was about to come in and this manager guy was about to leave for his shift (kinda weird since manager suppose to leave last), he stopped us apruptly yelling "Hey the kitchen is closed why are you guys here". And we were like what the f. Are you kidding me. Thats how you talk to your guests?. We are both in hotel business and it was just so odd to see that attitude. He could have said "oh i am sorry our kitchen is closing soon for the day, if you would like some drink we can still serve you and he could have show us serveral street snack store that are still open around. So we never come back to that restaurant for lunch and dinner and we stayed there for a week. How much money we could have spent there imagine. Anyway that was my experience And I will not recommend nor come back to this resort. One's attitude can ruin your whole experience obviously
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