Users and Customers could contact tiket.com's customer service for any questions related to the PayLater feature and Indodana Finance Services through the help feature as found on the Site.
Definition
- Users are individuals who use the Site and make transactions on Products as provided by tiket.com.
- Customers are Users who agree and have been approved by Indodana Finance to use the PayLater service as a method of purchasing Products on the Site.
- PayLater is a payment method of product feature using Indodana Finance Services.
- PayLater Fee is a fee charged by Indodana Finance to the Customer for each purchase of Products using Indodana Finance Services with a value according to the payment term chosen by the Customer.
- Indodana Finance services are Financing Services provided by Indodana Finance in accordance with their license.
- Credit Limit is the credit amount chosen by the User and approved by Indodana Finance as displayed on the PayLater feature.
- OTP is a method of verifying a User's telephone number that has not been verified by sending a unique code to be re-entered by the User in the verification column.
- Service Providers are the owners and parties who operate the Products as displayed on the Site.
- Products are any services owned and operated by Service Providers that are marketed and promoted by tiket.com on the Site.
- Indodana Finance Service’s Terms and Conditions are every terms and conditions including disclaimers made unilaterally by Indodana Finance and binding on Customers who agree to use Indodana Finance Services.
- Site is every application and website owned and operated by tiket.com.
- Refund is the process of returning money belonging to the Customer due to a cancellation of a Product purchase that is made by the Customer.
- Financing Agreement is an agreement both in writing and in electronic form agreed between Indodana Finance and the Financing Recipient that regulates, among other things, the rights and obligations, terms and conditions and mechanisms and procedures for Financing payments.
- Financing is a financial facility in the form of funding provided by Indodana Finance to Financing Recipients through Indodana Finance Services which is used to purchase Products.
- The Financing Recipient is the Customer as described in point 2 of the Definition.