Get 100% Refund Super Fast
No fly? No cry! Get a 100% money-back guarantee until D-1 before departure. Super fast refund, no hassle! (T&C apply.)
Now, tiket 100% Refund is available for domestic and international flights. You can travel worry-free to more destinations!
Domestic Flights
100% money back for cancellation up to 24 hours before departure.
International Flights
100% refund of the selected ticket class price for cancellation up to 24 hours before departure.
No fly? No cry! Get a 100% money-back guarantee until D-1 before departure. Super fast refund, no hassle! (T&C apply.)
1. Search flights
Search for flights according to your preferences on the Flights page.
2. Select your preferred flight
Select the flight labeled "100% Refund Option" that fits your needs.
3. Choose the seat class
Choose the seat class you want and read the terms and conditions of tiket 100% Refund.
4. Enter the passenger details
Enter the passenger details and choose the add-ons you want (if any).
5. Complete the transaction
Select your payment method and complete the transaction.
Let's search for flights with tiket 100% Refund!
1. Choose the plane ticket to refund
Choose the ticket you want to refund on the Active Tickets section in the Your Orders page.
2. Choose the refund option
You can see the tiket 100% Refund label if you purchased the ticket with that option.
3. Claim at least 24 hours before departure
To get the 100% refund, the refund request must be submitted within 24 hours before departure.
4. Choose the refund reason and the passenger
Choose the reason and the passenger whose ticket you want to refund.
5. Check the refund amount
After the data has been completed, check the estimated refund amount, then click "Continue."
6. Check the refund method
The refund method will be subject to your payment method. For purchases from overseas, add your bank account to receive the refund in a currency other than IDR.
7. Submit the refund request
Tick the box to indicate that you agree to the terms and conditions, then submit your refund request. Track the refund progress on the Your Orders page.
tiket 100% Refund is a facility from tiket.com for all users. It provides refunds in the form of:
- 100% refund without any fees (domestic flights)
- 100% refund of the ticket price according to the selected class (international and domestic flights according to tiket.com policy)
Users can see the amount of refund they will obtain when making a purchase on the tiket.com application.
tiket.com is entitled to set fair usage policy ("FUP") as determined unilaterally by tiket.com.
If a customer exceeds the FUP, tiket.com may take any necessary action to mitigate any potential risk of fraudulent or abusive activity, including but not limited to prohibiting such customer from participating in the 100% Refund feature or collecting the convenience fee from the customer. Hence, the customer will only receive the refund minus the convenience fee.
What is tiket 100% Refund facility?
tiket 100% Refund domestic and international is a feature from tiket.com that offers:
- 100% refund without any fees (domestic flights)
- 100% refund of the ticket price according to the selected class (international and domestic flights according to tiket.com policy)
The 100% Refund for purchased flight tickets can be requested up to 24 hours before the departure schedule.
Does tiket.com impose a limit on the number of ticket purchases for the 100% refund feature?
Yes, tiket.com implements a fair usage policy (FUP) as determined unilaterally by tiket.com.
If I purchase tickets using the 100% Refund feature on tiket.com and exceed the limit set by tiket.com, are there any consequences for me as a user?
If a customer exceeds the FUP, tiket.com may take any necessary action to mitigate any potential risk of fraudulent or abusive activity, including but not limited to prohibiting such customer from participating in the 100% Refund feature or collecting the convenience fee from the customer. Hence, the customer will only receive the refund minus the convenience fee.
Does this facility apply to all airlines available on tiket.com?
No, the tiket 100% Refund facility is only available for:
Domestic routes: Citilink, Lion Air, Batik Air Indonesia [ID], Wings Air, Super Airjet, Sriwijaya Air, Nam Air, Pelita Air, TransNusa, BBN Airlines, and Garuda Indonesia.
International routes: Citilink, Lion Air, Batik Air Indonesia [ID], Transnusa, Super Airjet, Garuda Indonesia, Malaysia Airlines, and All Nippon Airways.
How can I buy tiket 100% Refund facility?
tiket 100% Refund facility is available for purchases made through the tiket.com application (iOS and Android) for logged-in users who choose flight ticket with tiket 100% Refund feature.
Who can buy tiket 100% Refund facility?
This facility are valid for all WNI and WNA without age limitation.
Can flights to/from overseas be included in the tiket 100% Refund facility?
Yes. The 100% Refund facility can be used for flights to/from overseas. Please refer to the airlines list available for this 100% Refund facility
Can I cancel one of my trips if the flight ticket I have is a round-trip fare?
For Smart Trip/Smart Roundtrip flight tickets with 1 (one) booking code, one route or part cannot be canceled, only valid for cancellation of the entire flight ticket.
Can I cancel the trip of one of the passengers listed in the booking code that I have?
Yes, as long as the cancellation is made for the complete schedule listed on your flight ticket, you may cancel one of the passengers (partial passenger(s) cancellation) registered in the same 1 (one) booking code.
What is the mechanism to claim tiket 100% Refund facility if my ticket include coupons, gift vouchers, tiket points, etc.?
User will get the refund of flight price as stated on the first electronic ticket (e-ticket) excluding add-ons, coupons, insurance, and gift vouchers can not be cash out, tiket Points will be returned to your Points balance.
If the airline cancels with a full refund, can I get the benefits of tiket 100% Refund facility?
No, however if any difference between refund amount by the airline and the ticket price paid by the user to tiket.com, tiket.com will return the price difference to the user.
If I cancel directly to the airline, can I still redeem tiket 100% Refund facility?
No, this facility is only valid for cancellation through tiket.com by logged-in on tiket.com apps.
Can I cancel my flight ticket within 24 (twenty four) hours before the scheduled departure time?
Cancellations less than 24 hours from the scheduled departure will follow the cancellation conditions of the airline and not eligible to get benefit from tiket 100% Refund.
How long will it take for me to receive the benefits of this facility?
Users will get a refund from the tiket 100% Refund facility within 1x24 hours or maximum 14 working days. Refund process may take longer than the previously informed estimates subject to the airline policy and depend on payment method.
Cancellations made on Saturdays/Sundays/Public Holidays will be processed on working days.
If I reschedule, can I use tiket 100% Refund facility?
This facility will be forfeited if you reschedule however the redemption of benefits cannot be done,