Q: I already matched my Blibli account on tiket.com. Why do I need to give access to share my account details again?

A: You will be asked to give access to your tiket.com account details when you open Blibli from a new page, so you can log in to your Blibli account and make purchases. 

Q: I already gave access to my account and now I need to input an OTP code. Where can I find it?

A: Check email to find your OTP code. You will be asked only once to input the OTP code when accessing Blibli from the tiket.com app to ensure the safety of your account.

Q: I don’t have an account in Blibli. Do I have to create an account first in Blibli to match my account?

A: We will automatically create an account for you in Blibli, so you don’t have to register manually.

Q: Why am I registered automatically on Blibli?

A: To match them and enjoy the benefits, you need to have tiket.com and Blibli accounts with the same email. If you have accounts with a different email, we will automatically create a new Blibli account with the same email.

Log In to Blibli

Q: After I have a new account in Blibli via tiket.com app, can I use that email to log in to my account on Blibli app?

A: Yes, you can use the same email to log in to Blibli. You will be asked to set a new password first before logging in to help you access your account. 

Blibli Account Is Deactivated

Q: My Blibli account is deactivated. Can I match my account?

A: If your Blibli account is deactivated, you can’t continue to match your account. For further information, please contact Blibli customer care in customer.care@blibli.com or visit https://www.blibli.com/faq

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