Pick Up and Drop Off
Booking Guidelines
For same day bookings, please book at least 3 hour(s) before your selected pick up time
Airport Pick Up Information
Select flight arrival date at checkout. If your flight arrives at 00:00 on 2 May, select 2 May
- Staff will be holding a sign with the lead traveler's name on it
- For international flights: Please look out for the staff at International Arrival Gate 6. The driver will wait for up to 120 minutes after your flight's arrival
- For domestic flights: Please look out for the staff at Domestic Arrival Gate 2. The driver will wait for up to 60 minutes after your flight's arrival
The staff will contact you a day before your pick up date to reconfirm the booking
Hotel Pick Up Information
Arrive at the hotel lobby 5 minutes before your selected pick up time
- Enter your hotel name and address at the checkout page
The driver will wait for up to 30 minutes before leaving (no refunds after this time)
Others
Service hours: Monday-Sunday; 22:01-05:59