Usage: ## Pick Up Information
- Drop off the luggage at hotel before 11:00; and receive the luggage at the appointed time between 15:00-21:00 at below airport locations
- **Incheon International Airport T1** - Car drop off zone
- **Incheon International Airport T2** - Car drop off zone
- **Gimpo International Airport** - Car drop off zone
- Please refer to the [sample confirmation letter](https://-res.cloudinary.com/image/upload/v1584614247/5624/_Confirmation_Email.png) for assistance
- Reminder: Please check the email ([confirmation letter sample](https://-res.cloudinary.com/image/upload/v1542696497/810%20811/EN_Version.pdf)) from LuggAgent for more details of the arrangement
- LuggAgent will wait for 30 minutes. If LuggAgent is unable to contact the customer, LuggAgent has the right to cancel the order and no refund will be made
- If the customer fails to pick up the luggage 30 minutes after the selected pick-up time, the customer will be charged USD5 per 15 minutes (via credit card in local currency)