Malindo Air

About Malindo Air

Malindo Air is an airline based in Malaysia and is known as a hybrid carrier that combines elements of both full-service and low-cost airlines. The airline operates various domestic routes within Malaysia as well as international routes to Asia, Australia, and the Middle East. As an airline Malindo, the carrier offers a more comfortable travel experience compared to typical low-cost airlines, with additional services that support both business and leisure travel needs.

History of Malindo Air

Malindo Air was established in 2013 as a joint venture between Lion Air Group and National Aerospace & Defence Industries (NADI) Malaysia. The airline began operations with the goal of providing affordable flights while maintaining a higher level of service. Over time, Malindo airlines expanded its route network to various international destinations and continued to enhance its service quality for passengers.

Malindo Air Alliance

Malindo Air is not part of any global airline alliances such as SkyTeam, Star Alliance, or oneworld. The airline operates as part of the Lion Air Group and leverages the group’s internal network to expand route connectivity.

Malindo Air Fleet List

Malindo Air operates a modern fleet consisting of narrow-body and wide-body aircraft for short- to medium-haul flights. The fleet includes aircraft such as the Boeing 737-800, Boeing 737-900ER, as well as ATR 72 for certain regional routes. These Malindo Air aircraft are designed to provide passenger comfort with cabin configurations that include both economy and business class on selected routes.

Malindo Air Awards

As a growing airline, Malindo Air is recognized for its hybrid service approach that combines cost efficiency with passenger comfort. The airline has also received various recognitions related to service quality and operational performance in Southeast Asia.

Malindo Air Flight Services

As a hybrid airline, Malindo Air provides a range of onboard services designed to enhance passenger comfort. Services may vary depending on the route, aircraft type, and cabin class. Passengers choosing Malindo Air can enjoy flexible travel options tailored to their needs.

Inflight Entertainment

Malindo Air provides inflight entertainment systems on some of its aircraft. Passengers can enjoy a variety of entertainment options through seatback screens on selected flights.

Malindo Air Lounge

Lounge access is not always included in standard tickets. However, eligible passengers may access airport lounges based on their ticket class or additional services.

Meals Available on Malindo Air

Malindo Air offers meals and beverages on selected flights. The menu may vary depending on flight duration and the airline’s operational policies.

Malindo Air is a premium Malaysian airline headquartered in Petaling Jaya, Selangor, Malaysia. The name Malindo signifies a pact (international agreement) of cooperation between the two countries, which is derived from the name of the country - Malaysia and Indonesia. Malindo Air operates at Kuala Lumpur International Airport (KLIA) and Sultan Abdul Aziz Shah Airport (also known as Subang Airport, Subang SkyPark, or LTSAAS) in Subang, Selangor, Malaysia. The airline currently operates a fleet of young Boeing 737-900ER, 737-800, and ATR72-600 aircraft for domestic and international flights.

Malindo Air began operations on March 22, 2013, and was the first airline to operate the layout of the new B737-900ER fleet in Malaysia. The airline's inaugural flight departed from Kuala Lumpur to Kota Kinabalu, Sabah, Malaysia, on March 22, 2013. Malindo Air expanded its flight area to cover popular regional destinations in Thailand, India, Indonesia, Singapore and Nepal with the first international flight with a destination route Dhaka, Bangladesh, on August 28, 2013. Malindo Air began ATR72-600 operations from Sultan Abdul Aziz Shah Airport, Subang Skypark, on June 3, 2013.

Malindo operates a scheduled passenger service network throughout Malaysia and has expanded its wings to regional destinations in Indonesia, Thailand, Bangladesh, India, Singapore, Nepal, Sri Lanka, Australia, and Pakistan, which covers an extensive network of nearly 40 routes in the region. The airline is proud to offer attractive fares, on-time flights, and high-quality service to loyal airline customers.

Malindo Air Flight Class

Malindo Air operates two classes on its flights, namely Economy Class and Business Class. The services and facilities offered by both classes are of high quality. See the explanation below for complete information:

Economy Class

• Amenities
• Leather chairs with 32-inch chair spacing
• In-flight entertainment
• Comfy Kit which consists of fleece blankets, stereo earphones, neck cushions, earmuffs, and an eye patch (for an additional fee)

• In-Flight Meals
• Economy Class passengers will have the flexibility to buy food 24 hours before departure or buy food onboard

• Economy Class Fleet
• ATR 72-600
• Boeing 737-800
• Boeing 737-900ER

Business-class

• Amenities
• Leather chair with 45-inch seat spacing
• More legroom
• Free sockets, USB ports, and Wi-Fi
• Check-in lounge at KL International Airport (KLIA)
• Extra baggage allowance
• In-flight entertainment
• Comfy Kit which consists of a fleece blanket, stereo earphones, neck pillow, earplugs, and an eye patch

• In-Flight Meals
• For flights to all international and domestic Business Class routes in under 1 hour, passengers will be served snacks and free drinks
• For flights to all international and domestic Business Class routes over 1 hour, passengers will be given free food and drinks

• Business Class Fleet
• ATR 72-600
• Boeing 737-800

Malindo Air Loyalty Program

• Malindo Miles
  

Malindo Miles is a frequent flyer program from Malindo Air with various new features waiting for passengers. Members will get miles when flying with Malindo Air and enjoy additional benefits depending on membership level, namely Silver, Gold, or Platinum. Malindo Miles members can also redeem miles for various prizes from partners who work with airlines.

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Malindo Air Customer Service

If you need further information, you can contact the Malindo Air service center below:

• Malaysia
  Malindo Air
  C-5-05, Block C, Oasis Ara Damansara,
  2 Jalan PJU 1A / 7A Petaling Jaya 47301
  Phone number:
  (+603) 7841 5388 (Malaysia)
  (061) 7882371 (Medan)
  (021) 63798000 or 0804-1-778899 (Jakarta)

Malindo Air Airlines Code

IATA Code: OD

ICAO Code: MXD

Call Sign: MALINDO