2 BR Modern Melbourne CBD Apartment

For any questions or issues please message us and we will answer you between 9am-9pm.
PARTIES
Quiet hours are from 10PM. Please respect the neighbours.
SMOKING
All guests pay a cleaning fee to cover the cleaning upon checkout. If the home is left in excessive mess we charge the guests for any extra fees the cleaners charge us which includes extra or deep cleans. Fees will be determined by the cleaners and guests will be notified.
CLEANING
We understand accidents happen and would appreciate being notified.
Kindly treat my property with respect during your stay, and do not cause any damages.
We will send follow up messages if anything is discovered to be missing or broken and may require reimbursement.
Strictly NO parties, gatherings, or events. If we have any cause for concern or suspicion of your booking we have the right to cancel your booking but will always communicate with you first if there are any concerns.
MISSING /BROKEN ITEMS IN THE HOME
Please always contact us first here or the emergency contact number of our caretaker to resolve any issues. If we need external help we will arrange this.
NOISE
We are not responsible for any personal items lost during your stay.
If any keys/sensors/remotes are lost or broken you will be required to reimburse us. Similarly, if you lose the keys or lock yourself outside, we will charge a callout fee of $100 to travel out to the home and let you back inside. Replacement fee for keys $250
If it is urgent and you cannot reach us please feel free to call my caretaker on the number provided.
If making a last minute booking, or if you have no previous recommendations, or if you have no profile picture we require photo ID.
ISSUES/EMERGENCIES
No Smoking allowed on the premises (including patio, balcony, and any outside areas)! If evidence of smoking is found during your stay or right after you check-out, you will be subject to a fine of AU$250 for the the removal of odours, debris and such.
KEYS
PERSONAL POSSESSIONS