Homes>Queensland>Gold Coast>Surfers Paradise>Soul - Q Stay

Exterior & Views 2, Soul - Q Stay, Gold Coast

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General Info

Reviews

Location

Accommodation Rules

About

Apartment

Soul - Q Stay

Surfers Paradise, Gold Coast

The Fun Awaits

Fun Outdoor ActivitiesStay active with fun outdoor activities.

Reviews

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3.8/5

GoodFrom 17 reviews

5.0/525 Jul 2024

Mahmoud

Best place ive stayed on the GoldCoast and ive been there over 20 times

5.0/512 Aug 2023

Eliot Daniell • Couple Trip

Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.

5.0/522 Apr 2023

vanessa • Family Trip

Great venue, with brilliant view based on prime location. Easy access to shops, activities and dining.

5.0/514 Jul 2022

Michael • Family Trip

sensational location and great facilities

5.0/51 Sep 2019

Virginia • Family Trip

Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.

5.0/51 Mar 2019

Mark • Trip with Friends

Great apartment in fantastic building. Well presented.

4.0/514 Mar 2026

Feu • Family Trip

Great apartment, excellent location with unobstructed views. Plunge pool was such a brilliant extra to have. Will definately stay again if the opportunity ever arises 😊

4.0/524 Dec 2024

Nadima • Family Trip

Location is excellent.

4.0/529 Jun 2023

Kirrilee • Family Trip

Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again.

4.0/523 Feb 2022

Ali • Family Trip

Great room with an amazing just what I requested Friendly staff were so helpful and professional The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work The room should of been well stocked as i was promised but we did run out of most things halfway through our stay Overall it was a great

4.0/53 Jul 2019

William • Trip with Friends

Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal.

4.0/57 May 2019

Verified traveler • Family Trip

The property was visually lovely. the décor was well thought out and the floorplan spacious. the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench. However, I would most definitely return to this location.

3.0/522 Jan 2019

jack • Family Trip

The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice..

2.0/526 Apr 2026

Peter

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

2.0/527 Dec 2024

Bahaa • Family Trip

We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect: 1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there. 2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed. 3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people! 4- Microwave didn't work at all 5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off. 6- Staff at Qstay office were not so helpful and quite rude: A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls! B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay. C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing! 6- Facilities in the common areas overall are rundown and behind on maintenance. if you still want to stay there, best to lower your expectations.

2.0/519 Jun 2023

Lence

Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged. And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay

2.0/519 Apr 2019

Verified traveler

Beach Front Location. Modern Building. location. Pools.

Popular Facilities

Parking

Fitness Center

Spa

Elevator

Children Facility

Luggage Storage

BBQ Equipment

Free Parking

Swimming Pool

Coffee Tea Maker

Washing Machine

Hair Dryer

Kitchen

Balcony

Room Heater

Bathtub

Living Room

Sports & Recreation

Picnic Area

Garden

Fitness Facilities

Public Facilities

Elevator/Lift

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

Other Facilities

Smoking Area

BBQ Facilities

Health & Beauty

Spa

In-room Facilities

Patio or terrace

Transportation

Tours/Ticket Assistance

Location

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8 Esplanade, Surfers Paradise, Queensland, AU

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

About Soul - Q Stay

Soul - Q Stay Location
A stay at Soul - Q Stay places you in the heart of Gold Coast, steps from Cavill Avenue and Surfers Paradise Beach. This apartment is 11.8 mi (19 km) from Warner Bros. Movie World and 2.3 mi (3.7 km) from Gold Coast Convention and Exhibition Centre.

Soul - Q Stay Facility and Service
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this apartment include tour/ticket assistance, a picnic area, and barbecue grills.

Soul - Q Stay Rooms
Make yourself at home in one of the 2 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

Room Type and Price

Sat, 01 Aug 2026 - Sun, 02 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children