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Homes>Salzburg>Zell am See>Kaprun>VAYA Kaprun
Exterior & Views 1, VAYA Kaprun, Zell am See
Bedroom 2, VAYA Kaprun, Zell am See
Bathroom 3, VAYA Kaprun, Zell am See
Others 4, VAYA Kaprun, Zell am See
Others 5, VAYA Kaprun, Zell am See
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General Info
Reviews
Location
Accommodation Rules
About
Apartment
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VAYA Kaprun

Kaprun, Zell am See

Reviews

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1.0/5
TerribleFrom 1 reviews
1.0/525 Nov 2025
Iain • Solo Trip
I booked my room with a prepaid rate. Having already booked, I was told that there would be no one on reception to receive me so I would have to go to their sister hotel to receive my key. This turned out to be a 15 minute walk away, hugely irritating as I arrived after dark in a new town by taxi. I was then told that the spa/sauna facilities were not working at the apartments and so I would have to use the facilities at the hotel, just not convenient at all. Once in my room, I found the TV was not working, the remote control was disgustingly covered in someone else's food, the soap and shampoo dispensers were empty, and I was given one single duvet and one small pillow (for a double bed). The only route for me to complain was by text as no one was on reception. The TV got fixed the next day (I was only staying 4 nights), but I was told as I was staying by myself that I only got 1 single duvet and 1 pillow. They also advertise a morning bread service but as there was no one at reception to take the order, I couldn't use that. I was told 2 days later that I could order that via the sister hotel, kind of pointless to then be told that with only 1 day of my holiday left. These guys could not care less about their guests. Completely lacking in any kind of attention to service, and insulting in their response. They eventually offered me EUR32 in compensation on a EUR 700 stay. Insulting to say the least. Stay away from VAYA Kaprun

Popular Facilities

WiFi
WiFi
Parking
Parking
tiket Green
tiket Green
Spa
Spa
Free Parking
Free Parking
Balcony
Balcony
Room Heater
Room Heater
Children Facility
Children Facility
Bathtub
Bathtub
TV
TV
Coffee Tea Maker
Coffee Tea Maker
Refrigerator
Refrigerator
Hair Dryer
Hair Dryer
Kitchen
Kitchen

Sports & Recreation

1
Hiking

Public Facilities

2
Parking (Surcharge)
Parking (Free)

Health & Beauty

1
Spa

Info

1
No Elevators

Hotel Policy

1
Smoke-free Property

tiket Green

1
tiket Green

Connectivity

1
Free WiFi

Location

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Nikolaus-Gassner-Straße 27-29, Kaprun, Salzburg, AT
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-6:30 PM
Check-out10:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 10:00 AM
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About VAYA Kaprun

VAYA Kaprun Location
When you stay at VAYA Kaprun in Kaprun, you'll be next to a golf course, just steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and Kitzsteinhorn Alpine Center. This golf hotel is 12 mi (19.4 km) from Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and 0.6 mi (1 km) from Panoramabahn Schaufelberg.

VAYA Kaprun Facility and Service
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and ski storage.

VAYA Kaprun Rooms
Make yourself at home in one of the 37 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided once per stay.

Room Type and Price

Tue, 01 Sep 2026 - Wed, 02 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children