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Exterior & Views 2, Galapagos Chalet, Santa Cruz

Bathroom 4, Galapagos Chalet, Santa Cruz

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General Info

Reviews

Location

Accommodation Rules

About

Chalet

Galapagos Chalet

Santa Cruz, Galápagos

Reviews

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2.0/5

BadFrom 1 reviews

2.0/525 Mar 2017

Verified traveler

After we finally got checked in, turned the AC on and it was not cold. Owner told me it would cool down and to let her know if I didn't need it "cold like hers (friend's room) I would be fine but I could switch it in the morning. Let me be clear, the AC did not work AT ALL and when we returned it was hotter in the room than outside at 9pm. Couldn't open the windows or doors because the of the mosquitoes. The owner was not on site, so I ended up having to share the room with my friend instead of staying in the room I paid for. Owner was fully aware the AC didn't work and moved me to a new room the next day. She did not check if the AC was working in the new room. It did not, so I immediately went to notify her and was basically accused of doing something to this air-conditioner. If you're going to have guests, common sense would say you check to make sure the air conditioning is working in a room they booked and then check to make sure the AC is working if you are putting them in another room. I certainly did not appreciate being made to feel like I did something wrong because she didn't bother to check to make sure AC was working. Won't stay there again

Popular Facilities

WiFi

tiket Green

Airport Transfer

24-hour Front Desk

Children Facility

Accessible Facilities

Kitchen

Living Room

Hair Dryer

Sports & Recreation

Snorkeling

Garden

Diving

Hotel Services

Hotel Safe

Concierge Services

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

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Connectivity

Free WiFi

Location

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Punta Estrada - Camino a las Grietas, Puerto Ayora, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in10:00 AM-12:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8 AM - 6 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Galapagos Chalet

Galapagos Chalet Location
When you stay at Galapagos Chalet in Puerto Ayora, you'll be near the bay, a 4-minute drive from Galápagos National Park and 7 minutes from Tortuga Bay Beach. This beach guesthouse is 0.1 mi (0.1 km) from Playa de los Alemanes and 0.1 mi (0.1 km) from Academy Bay.

Galapagos Chalet Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Galapagos Chalet Rooms
Make yourself at home in one of the 4 air-conditioned rooms featuring kitchens. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Room Type and Price

Fri, 17 Jul 2026 - Sat, 18 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children