Homes>Galway>Newcastle Townhouse

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Apartment

Newcastle Townhouse

Galway, Ireland

Reviews

See all

2.4/5

BadFrom 5 reviews

4.0/525 Jul 2024

Paul

Property was very clean. The communication for check in never came through. Customer service rep was very nice but had no useful information. Beds were comfortable but only bathroom is upstairs.

4.0/55 Jul 2024

Pat • Family Trip

Sent too many emails so some details were missed. Otherwise very nice place. Some road noise though.

2.0/513 Jul 2024

Robert A • Family Trip

We arrived at the apartment at the check-in time and realized we had never received the check-in information. We called the number on the confirmation and reached a different travel site that had no record of us. After an hour of us calling and virtual chatting and never actually reaching the property, an email with the information finally arrived. The apartment itself is nice, and the area is quiet. Although one bathroom and a big group leads to a bit of a queue sometimes.

1.0/520 Jul 2024

Zuzana • Family Trip

The property itself is fine and in a nice location. The major issue is trying to access the property for the first time. No door code was provided at the check in time. Couple that with no direct way to communicate. (The phone number is to a service that you have to leave a message and they will call you back.) Amusingly, we were provided with check-out info 24 hours after we left. Horrible comms all around.

1.0/517 Jul 2024

Zuzana

The worst communication and check-in experience ever! Four days prior to our stay, I called Expedia to try and extend our stay by one night. They got a hold of the property who offered to extend our stay at the price of $200 above the rate. I declined and booked the second night through Expedia at the reduced rate. I sent an email to the property that day with a couple of questions. That email was never responded to. On the day of our check-in I was suppose to receive the door code 3 pm. Having not received this I called the ‘direct’ number to the property which was a property management service. I waited in line for the next available agent. One never came and I was directed to leave a voicemail. I left a voice mail. I called 40 minutes later and left another voice mail. Afterward I called Expedia directly for help. After spending 40 minutes on hold their agent couldn’t find the booking in their system using every identifier possible (their booking number, my name, my email, etc) They were able to find my other bookings. At this point, we were disconnected. I called Expedia again. This agent seemed more capable. They told me that Expedia has had many problems and complaints about the procedures of this property. At this point, I had spent over two hours on the phone dealing with this in the middle of my dream Irish vacation. At this point, the management company called with door code. No apology given. We arrived at the property 3 1/2 hours after promised check-in.

Popular Facilities

Parking

tiket Green

Free Parking

Kitchen

Room Heater

Washing Machine

Hair Dryer

Public Facilities

Parking (Free)

Hotel Policy

Smoke-free Property

tiket Green

Location

See maps

View on maps

37 An Griannian Gael, Newcastle Road, Galway, County Galway, IE

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Newcastle Townhouse

Newcastle Townhouse Location
When you stay at this apartment in Galway, you'll be near the beach, within a 15-minute walk of Galway Bay and Quay Street. This apartment is 0.8 mi (1.2 km) from Eyre Square and 0.1 mi (0.2 km) from University of Galway.

Newcastle Townhouse Rooms
Make yourself comfortable in this apartment, featuring a kitchenette with a full-sized refrigerator/freezer and an oven. A flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle.

Room Type and Price

Sun, 16 Aug 2026 - Mon, 17 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children