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About

Ryokan

Hakone Suishoen

Hakone, Kanagawa

The Fun Awaits

Guests Like the LocationThe location was rated 4.4 by the guests who stayed here.

Reviews

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4.5/5

GoodFrom 15 reviews

4.8/52 Dec 2023

The mitsui family owned the historic taisho onsen. I visited in late October, and hakone is in a lovely area and is almost fall foliage season. Rooms. There are 23 rooms on the property that are surrounded by old maple trees and bamboo. Hananome has two beds. Sisley amenities. My room had dark wood furnishings that looked old, but when i got there, ive found it to be really restorative because if he feels beaten down. A free minibar with the exception of champagne and macallan. The hotel had very little windows and natural light, so despite the fact that it was strange to receive welcome tea in an envelope. Excellent service throughout my stay, although it seemed strange for me to get welcome coffee in this paper cup. Didnt try the public onense. Highquality souvenirs in the restaurant and lobby. Meals at the stunning historic mitsumi residence. Food and beverages. Dinner here was my favorite and my comfort food, even though it wasnt rated as kaiseki during my three nights there. Although this was not referred to as one of the Michelinstarred restaurant (I tried dozens during this trip, this place was excellent. Prices. Moderate $662, which included

4.8/520 May 2023

I have now missed my train due to an extreme negligence by ana. My group of four people had very expensive reservations on the green train from odawara station to shin oksaka station. Ana welcomed us with open arms and laid out what to anticipate during our stay. We explained to her that we had a specific train reserved and that it was crucial for the shuttle to get us there promptly. She assured us that she had noted this on her iPad. The onsen and room were both immaculate, and the dinner was tier one. Better than any other ryokan meal ive ever had. On checkout, we discovered that there was no shuttle ready for us, contrary to what was initially stated. After that, instead of being told to leave us at tasuna stations bus stop nearer to the onsee station, they instructed us to walk there. This miscommunication by analyst may have cost us our prearranged tickets from orawa to shaifahu station in advance. Ive since sent an email to them about what ann to my group, but i have not received any response. It has been two days since

4.6/531 Jan 2024

Hakone suishoen is a true sanctuary with spacious, wellappointed rooms, topnotch amenities, and hospitable spas. The employees at hakonesses were exceptional in their professionalism and attentiveness. They consistently went above and beyond to ensure i had cherished my stay. I recently had the pleasure of staying at haku sushoon, redefining the experience by being truly exceptional and exceeding all expectations. Ha kone sushi is an absolute standout, from the delicious teppanyaki dinner to the impeccable service. At hakane susishönen, the culinary experience was firstrate, unquestionably rated by mello Michelin stars. For food enthusiasts, its advisable to try the tikanyaka dinner, which was renowned for its culinary masterpiece.

4.6/518 Jul 2023

This was an amazing experience. In my opinion, its well worth the price. They made every effort to accommodate any dietary restrictions. The inroom baths were nice, and i particularly liked that the bath temperature could be adjusted by myself, as ive been to other ryokans before and they were always boiling hot.

4.6/515 May 2023

In general, the hotel is excellent, and the experience is enjoyable. The service is also commendable. There is a substantial breakfast offered by the establishment. In autumn, it will be even more stunning. It is undoubtedly regarded as renowned in the neighborhood.

4.6/515 Apr 2023

Very professional service! The staff there really takes care of you and provides free transportation to and from the train station. The rooms are very nice and of high quality! Traditional japanese food is very special and has a wide variety too!.

4.6/531 Jan 2023

I had a wonderful family vacation with my child. The lodging was spotless, the food was excellent, and the hot springs were pleasant. Next time, i want to go back.

4.6/526 Jan 2023

During my stay, i was impressed by the excellent service and facilities provided by this hotel. The staff were very friendly and attentive, especially when we asked for directions. We were also impressed with the cleanliness of the rooms and the quality of their service.

4.4/525 Apr 2024

I will return! Fantastic experience! The food is delicious and the personnel is really nice! Its elegant and laid back, and i adore the atmosphere. Well worth the price, well above my expectations.

4.4/515 Apr 2024

The only minor issue is that it is a little out of the way. The hotel offers free pickup from the nearby station. I would definitely make another reservation. Wonderful stay. Photos dont do the job justice. Food is of highest quality, service is flawless, rooms are clean and wellappointed, and fully equipped with amenities.

4.4/525 May 2023

Our decision to stay at this hotel was made possible by the excellent service provided by staff, especially with the private hot tub. The food served was also delectable. Although the room is pricey, it does come with a few complimentary gifts, drinks, and snacks.

4.4/516 Jan 2023

The breakfast was excellent. After, the room is huge. Subsequently, you have to climb some stairs to get to the accommodation because it is situated in the mountains.

4.2/525 Sep 2023

This time, i spent two nights in cuisongyuan. Each room has its own unique layout, each has distinctive characteristics, and has a private hot spring pool. The duplex room deserves particular attention. Yu is the first floor has no wifi signal at all, but that is typical on the ground floor. All other beverages in the small refrigerator in this room are free, except for the expensive foreign wine. Those using sisley trial products in their room can use them for free. Kowakidani hotel offers free pickup and dropoff services. Convenience stores are located not far away and behind the hotels entrance. There is steamed sauna, an outdoor pool, as well as an indoor pool near the public bathing area. At the entryway are cold drinks, beer, or mineral water. Dinner is served as kaiseki, while breakfast is offered in both western and japanese. Overall, the atmosphere is positive. I give the hotel kudos and will make reserving in advance before the spring festival next year.

4.2/59 Mar 2023

You cheng savu, yen nadi, and mr. Yun tian khu kuta, the chinese language is very bad. The staff is not friendly. They are very helpful and friendly, they also speak english well.

4.0/51 Mar 2023

This place is highly recommended. One of the best stays ive ever had. Everyone should experience a ryokan once in their life, and this one takes the cake. Only ten percent of it is made up of excellent service and staff. A private onsen with vistas of lush green trees and brooks flowing through is accompanied by pristine views. Luxurious amenities that are well worth the cost. The chef was outstanding at accommodating all dietary restrictions. Both the breakfast and dinner, both served in japanese style, were unforgettable experiences. Well before we arrived, the staff was in constant communication with us.

Popular Facilities

WiFi

24-hour Front Desk

Children Facility

Luggage Storage

Accessible Facilities

Connecting Room

Refrigerator

Hair Dryer

Room Heater

Sports & Recreation

Golf Course On-site

Garden

Public Facilities

Air Conditioning

Elevator/Lift

Public WiFi

Hot Spring/Onsen

Fire Extinguisher

Restaurant

Parking (Free)

Kids Facilities

Babysitting or Childcare

Hotel Services

Luggage Storage

24-hour Front Desk

Hotel Safe

Concierge Services

Other Facilities

Bar/Lounge

Smoking Area

24-hour Security

Business Facilities

Meeting Rooms

Shopping On-site

Health & Beauty

Spa

Massage

Sauna

Accesibility

Accessibility Equipment

In-room Facilities

Kitchen

Shower

Hotel Policy

Non Smoking

Transportation

Taxi Service

Valet Parking (Free)

Shuttle Service

Connectivity

Free WiFi

Location

See maps

519-9 Kowakidani, Hakone-machi, Ashigarashimo-gun,〒250-0406 神奈川県足柄下郡箱根町小涌谷519-9

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Children 0-12 years old will be charged JPY 1,650 when using existing bedding.
Please inform below 2 things to the hotel.
This can be done by noting in the Special Request box upon booking.

1) Gender (for amenity preparation such as 2 male and 1 female).
2) Food allergy (please inform us in advance, if you have any food allergy.)
Please inform the hotel if there is any preference or any type of allergy such as No Pork or vegetarian meals. Guests can inform or send the request to the hotel via Special Request Note or email.

Check-in Procedure

Check-in15:00

Check-out11:00

Want to check in early? Fill out the Special Requests form on the booking page.

About Hakone Suishoen

Experience an abundance of unparalleled facilities and features at Hakone Suishoen.Maintain seamless communication using the complimentary Wi-Fi at ryokan.Discovering Hakone becomes even more accessible through the taxi and shuttle amenities provided at the ryokan.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic ryokan, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.Craving relaxation? Make the most of your stay at the Hakone Suishoen with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the ryokan to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At the ryokan, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the ryokan's bar. At the ryokan, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at ryokan, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, spa and sauna on your final days.

Room Type and Price

Sat, 25 Jul 2026 - Sun, 26 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children