Pension Marionette

Check-in is between 03:00 PM and 11:00 PM. Guests arriving outside the mentioned check-in hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
Free Pick Up Service
Please note that free pick up service is available from "JR Hakuba Station" and "Hakuba-Happo Bus Stop. Please inform the hotel in the "Special Request" box upon booking in advance.
Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.