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Exterior & Views 1, Suiun, Hakone
Public Area, Suiun, Hakone
Bedroom 3, Suiun, Hakone
Bathroom, Suiun, Hakone
Food & Drinks 5, Suiun, Hakone
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Ryokan
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Suiun

Hakone, Kanagawa

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.853 by the guests who stayed here.

Reviews

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4.9/5
FantasticFrom 75 reviews
5.0/526 Jun 2026
Andrea • Family Trip
Great resort hotel. Really nice staff, amazing food, great spa
5.0/518 Jun 2026
Jennifer • Couple Trip
This is a dream hotel. Truly. Everything was perfect from the moment we arrived to the moment we checked out. The staff was incredible-we felt like family, and they were so attentive and helpful. As Americans, this was our first ryokan experience and hopefully not our last because when I tell you they take care of you, I mean it earnestly. Our check in process was done in the dining room with a cold beverage and a mochi treat. We were then shown around the property as we made our way to the room and the room is gorgeous! There were no words other than a dream hotel room. Everything was perfect and beautiful and the view of the mountains was magical. It’s the perfect place to reset if you are traveling in Japan. I wish we would have stayed longer. We did the private onsen room so we had the bath on the balcony and I think in the 1 night we stayed I took 4 baths hahaha. It was so nice. My husband and I also ventured into the private onsen together and that was just as lovely too. We did the dinner and breakfast and I’m so glad we did. They fed us so well. The food was the best we had in Japan. We left feeling very full but in the best way. Thank you Suiun for being the most magical part of our Japan trip. We simply adored you.
5.0/516 Jun 2026
Daris
Absolutely incredible, checked every box. Wish we stayed two nights!
5.0/514 Jun 2026
Nanbo • Couple Trip
Excellent meals. Definitely worth it.
5.0/513 Jun 2026
KIYOHIDE • Family Trip
兎に角全ての対応が良い.ほとんどが日本人で.楽でした。食事も量丁度良く.当然内容が素晴らしい.特に朝食(和定食)が素晴らしく.大浴場も良いのが当然ですが.お部屋の露天風呂抜群!
5.0/51 Jun 2026
Sean • Couple Trip
Wish we could have stayed for another night. Staff was incredible, property is fantastic with excellent central location near Gora station. Walked from Suiun to The Hakone Open-Air Museum easily with the best Lawsons along the way. We did not make it to Hakone Gora Park but it was right next door, down the street was a Hakone Tozan Railway stop. Enjoyed a snack and drinks at Gora Brewery and Grill which was right by Suiun as well. The private room onsen was amazing, loved the option for private public onsen, as well as the public onsen. Dinner was incredible, unfortunately we were too full to enjoy breakfast. Amenities were amazing, this included the pillow library, snacks, drinks, ramen, etc. Loved the in room pour over coffee option to include DIY fresh ground beans. Hope to return to Suiun in the future!
5.0/525 May 2026
Ying • Couple Trip
We had a very pleasant stay at this Japanese-style hotel. The property was clean, quiet, and well maintained, with a relaxing traditional atmosphere. Having a private onsen was a nice experience and made the stay feel extra comfortable and peaceful. The dinner was very good, with fresh ingredients and nicely prepared dishes. We especially appreciated the attention to detail in both the food and service. The staff were friendly, helpful, and attentive throughout our stay, which made everything easy and comfortable. Overall, it was a relaxing place to stay, and we slept very well each night. A great option for anyone looking for a peaceful and comfortable getaway.
5.0/523 May 2026
Heather • Family Trip
Beautiful hotel well located. Hotel makes you feel welcomed, onsen options (public, private, and in room were all excellent, the dinner and breakfast service was quite the experience. It was easy to communicate with hotel and they offered menus and explanations with English as an option. Pillow options was a special touch
5.0/522 May 2026
Mary
Although this onsen is a bit pricey, the rooms are the most beautiful we have ever experienced and very well appointed with many unexpected amenities. The private soaking tub outdoors on the large balcony overlooking the creek and mountain views is heaven. My only inconvenience is the exceptional Kaisecki (sp?) dinners. I cannot eat gluten or fish and they were unable to accomodate those allergies. Therefore, I sat and watched my companions enjoy this special (and beautifully rendered) dinner. Later in Japan at a Kaisecki dinner with my tour group, I was presented with a menu I could eat and enjoy so it IS possible. In any case, if you have no food sensitivites and love (!) fish in all forms- this is onsen is just heavenly and the best- worth the expense.
5.0/521 May 2026
William • Couple Trip
The staff were extremely helpful and courteous! Yukatas to borrow were provided along with a basket of towels for the onsens. In the lounge area there were a decent selection of drinks and snacks, however the ice cream section was only open during open onsen hours. The food experience (dinner especially) was exceptional! Overall, very good stay. Would recommend.
5.0/517 May 2026
Melanie
Wonderful immersive Japanese experience with own onsen. Japanese breakfast has a variety of items. Peaceful hotel close by to second funicular's station after Gora.
5.0/514 May 2026
Johnny
Most amazing place to stay at, would highly recommend 10/10!
5.0/513 May 2026
Drew • Couple Trip
Incredible stay. Would highly recommend, our room was absolutely beautiful and the private onsen was other worldly. Clean, provided everything you could ever need and more, and truly felt like a luxury experience!
5.0/59 May 2026
JUNYA • Family Trip
部屋の冷蔵庫の飲み物はもちろん、各フロアでアルコールも含めたフリードリンクやスナックがあり、外に出る必要がありません。 施設のどこでも静かで落ち着いており、ずっと部屋で過ごしたくなります。
5.0/526 Apr 2026
MASAFUMI • Family Trip
おもてなしが高く評価できるから、もう一度泊まりたいと思います。
5.0/522 Apr 2026
Kevin
Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room
5.0/519 Apr 2026
Asad • Family Trip
Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.
5.0/515 Apr 2026
Erin • Couple Trip
Looking back, we wished we would have stayed a bit longer as it was so relaxing in the middle of a crazy trip. We stayed two nights and could have done more. One night in a place like this isn't enough as you don't have time to enjoy the property. Easy location from the station and walkable- but there is a hill! We loved the great location and we got a big room with a patio with a tub- it looked towards the mountains and although on the third floor, they make sure that the rooms are private- we didn't hear anyone else use their patio. There are slim pickings in this area for dinner and typically fill up, so even though we were out and about, we wished we would have booked the dinner ahead of time as they were booked and unable to get us in once we arrived. They were a bit stand offish as we arrived ahead of check-in time, and didn't really feel welcome to sit in the lobby, but it was pouring rain when we got there and were soaked so it was a bit hectic. They spoke great english to help us that don't know the language so that is always a very helpful amenity. The breakfast was huge with a lot of food, and we loved being able to use the robes around the property.
5.0/514 Apr 2026
Brian • Family Trip
Clean area and extremely friendly staff. They were able to store our luggage post-check out which was great to take advantage of Hakone sightseeing. Forewarning, this is very close to the train station but you have to go up hill to get there!
5.0/514 Apr 2026
RYOKO • Trip with Friends
温泉良かったです

Location

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1300-61 Gora, Hakone, Kanagawa, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-6:00 PM
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable personal items are available in the lobby.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Suiun

Suiun Location
With a stay at Suiun in Hakone (Gora), you'll be steps from Hakone Gora Park and 14 minutes by foot from Hakone Open Air Museum. This spa ryokan is 1.6 mi (2.6 km) from Hakone Kowakien Yunessun and 6.1 mi (9.8 km) from Lake Ashi.

Suiun Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials.

Suiun Rooms
Make yourself at home in one of the 4 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Room Type and Price

Tue, 29 Sep 2026 - Wed, 30 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children