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Homes>Nairobi>Langata>Karen>Karen View Palace
Bedroom 1, Karen View Palace, Langata
Exterior & Views, Karen View Palace, Langata
Bathroom 3, Karen View Palace, Langata
Food & Drinks, Karen View Palace, Langata
Others 5, Karen View Palace, Langata
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General Info
Reviews
Location
Accommodation Rules
About
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Karen View Palace

Karen, Langata

Reviews

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2.0/5
BadFrom 4 reviews
2.0/51 Jul 2022
Verified traveler
Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. We expected at a minimum that hotels.com could ensure running water at their listings.
2.0/51 Jul 2022
Verified traveler
Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. We expected at a minimum that hotels.com could ensure running water at their listings.
2.0/51 Jul 2022
Verified traveler
Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. We expected at a minimum that hotels.com could ensure running water at their listings.
2.0/51 Jul 2022
Verified traveler
Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. We expected at a minimum that hotels.com could ensure running water at their listings.

Popular Facilities

Accessible Facilities
Accessible Facilities
Ironing
Ironing
Washing Machine
Washing Machine
Bathtub
Bathtub
TV
TV
Refrigerator
Refrigerator
Smart TV
Smart TV

Public Facilities

2
Accessible Parking
Elevator/Lift

Other Facilities

1
Smoking Area

Accesibility

1
Wheelchair Accessible

Location

See maps
Ngong Rd, Nairobi, Nairobi County, KE
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-anytime
Check-out10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a first aid kit and window guards

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

About Karen View Palace

Karen View Palace Location
With a stay at Karen View Palace in Nairobi, you'll be within a 15-minute drive of Nairobi National Park and Nairobi Business Park. This apartment is 10.5 mi (16.9 km) from Village Market and 14.2 mi (22.9 km) from Thika Road Mall.

Karen View Palace Facility and Service
This apartment offers designated smoking areas.

Karen View Palace Rooms
Make yourself at home in one of the 3 guestrooms featuring refrigerators and Smart televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bathrobes and slippers.

Restaurant and Cafe
English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Room Type and Price

Wed, 22 Jul 2026 - Thu, 23 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children