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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About BT Homes - Wellness Jungle
With a stay at BT Homes - Wellness Jungle in Tulum (La Veleta), you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. This luxury apartment is 4.9 mi (7.9 km) from Playa Paraiso and 12.6 mi (20.4 km) from Xel-Há Park.
BT Homes - Wellness Jungle Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a sauna. Additional amenities at this apartment include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 12 kilometers.
BT Homes - Wellness Jungle Rooms
Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with digital programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided on request.


