INFORMATION/RULES:
• Check-in: Starting at 4:00 PM - Self-check-in, instructions will be sent prior to your arrival.
• Check-out: By 11 AM
• DOCUMENTS AND PAYMENTS:
After your reservation, closer to your check-in date, you will receive a link to a secure platform. Through it, you must:
• Fill in the identification details for all guests (required by law).
• Pay the mandatory Mafra tourist tax (this tax is charged per person, per night, for all guests aged 12 and older, with a maximum of 7 nights per stay).
GENERAL RULES:
• Pets: Not allowed, with some exceptions at an additional cost (please request this to the property manager).
• Smoking: Forbidden inside the accommodation.
• Parties or events: Not allowed.
• Quiet hours: 11 PM to 8 AM, as per current law.
• Lost Keys: If you lock yourself out during your stay, our assistance will cost €25. If the keys are left in the lock on the inside, the assistance fee will be €70.
CHECK-OUT AND CLEANING
• Upon departure, the accommodation must have the lights off and be free of trash and dirty dishes. (If you leave trash or dirty dishes, a €30 fee will be charged).
• All materials and furniture (indoor and outdoor) are for use during your stay; any damages will be charged.
• For stays longer than 11 days, an intermediate cleaning is included.
• For stays shorter than 10 days, extra cleaning can be scheduled based on availability for an additional cost.
AVAILABLE ITEMS AND SERVICES:
• Bed and bath linens are provided (beach or pool towels are not included).
• Courtesy items provided at the start of your stay: dish soap, hand soap, coffee pods, trash bags, toilet paper, salt, olive oil, paper towels, and laundry and dishwasher pods.
• Travel cot and baby highchair are available upon request and availability.
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