[Company introduction]
While running a Hanok stay, many people were looking for modern accommodations with beds, so we built a new one in 2024.
We have a beam projector, sound bar, Nespresso machine, and Dyson Super Sonic Dryer.
I hope you have a comfortable trip.
[Independent Deoksugung Palace Annex Building Affiliate Benefits]
- Free parking
- Electric bike discount
- Discount on bean sprout soup
- Nanjang Discount
- Rail bike things to do
- Hanbok rental discount
[Information on entry and exit]
ㅁ Check-in time 15:00 / Check-out time 11:00
ㅁ Please inspect the room when checking out.
ㅁ Accommodation cleaning time is from 11:00 to 15:00, so please be sure to adhere to the time to ensure smooth operation of the accommodation.
[No additional people allowed]
ㅁ No more than 4 people can enter.
ㅁ Entry other than the number of people booked (including infants) is strictly prohibited, and if the number of people is not complied with, you may be forced to leave the room without a refund.
[notification]
-If you plan to stay or make payment after 8 o'clock Korean time, please be sure to call the "accommodation contact information" directly.
[Notice]
-If your check-in or payment is scheduled to occur after 8 PM Korean time, please make sure to call the "Accommodation Contact Number" directly.
[Common Information]
-When making a reservation, it is essential to provide the correct phone number and email address. This information allows us to contact you for property details and check-in instructions (both face-to-face and non-face-to-face).
-If you did not provide or entered incorrect contact information during the reservation, kindly forward your correct details along with a copy of the reservation confirmation or details to the property promptly.
-The property cannot be held responsible for any issues arising from the absence or inaccuracy of your contact information.
-For check-ins after 8 PM (Korean time) on the arrival day, it is necessary to contact the property in advance to arrange the check-in time and procedure.
-Additional charges may apply for services not listed on the Agoda sales page, such as extra amenities within the property or the use of facilities.
-Each property has varying options, statuses, and charges for services, facilities, and payment methods. Therefore, please confirm directly with the property before your check-in.
-Usage of additional services, facilities, or other options may be subject to restrictions based on weather or property conditions on the day of use. Refunds for property costs due to such limitations are not possible.
-Regardless of age, all children and infants are considered as adults concerning room occupancy. Exceeding the maximum guest limit may result in additional fees or entry denial, even for reservations made through Agoda.
-Admission could be denied based on property or room entry regulations, such as the number of guests, age, gender, or pet policies. Hence, ensure to clarify these regulations with the property beforehand.
-Special requests are subject to variability based on individual property policies and circumstances.
-Smoking is prohibited within the property premises. Guests will be held responsible for any costs, damages, or liabilities resulting from smoking.
-To ensure a smooth stay, it's recommended that you familiarize yourself with the terms and conditions stated at the time of reservation confirmation.
-For any further inquiries or information, kindly communicate directly with the property for accurate and prompt assistance.
-Note that contacting the property through the 'Contact the property' feature within the Agoda website or app is not available. Kindly reach out to the property or Agoda's customer service center for assistance.
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