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Kensington Gardens

City of Westminster, London

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2.7/5

OkayFrom 15 reviews

5.0/530 Apr 2024

Andy • Solo Trip

The hotel was very good. Sister hitel of Phoenix Hotel, 4 doors down. Reception/breakfast area which used there are very nice. Great location being only 10pm or so from Bayswater shops, eateries. Just one thing, place had no lift. I on 3rd floor.

4.0/512 Apr 2026

Neil • Solo Trip

A good location, plenty shops and restaurants nearby. Kitchen could do with more crockery etc.....hallway is a bit threadbare, but clean. A good place to stay on a budget

4.0/522 Apr 2025

Enara • Couple Trip

La localización buenísima, hay mucho transporte, al lado hay dos supermercados geniales, es una zona segura y con locales para comer y tiendas de souvenirs

4.0/526 May 2024

Scott • Solo Trip

The room was clean. The bed was firm but I liked it. There was plenty of hot water in the shower. The room was small and the bathroom smaller. Good for a single traveler.

3.0/54 Nov 2025

Fifi

Shabby chic without the chic. Extremely compact bathroom (wash hand basin in the actual shower). But if you just want an average bed in an above average part of town and don't mind lugging your suitcase up stairs it's in a great position. London ain't cheap is all I can say!

3.0/53 Sep 2025

Inderjit • Family Trip

We had operation for our son and wasn’t provided a stay so this was affordable on the ground floor family room with kitchenette. There was enough space to bring our travel cot for our baby and the room we chose no deposit was required. You get given the code to enter on the day and the key box. Not like on advertised photo but the area was safe to walk at night and quiet but ensure you pre book car park by googling shows the walking distance and price. Shops are in walking distance. Hot plate cooker isn’t provided but we brought our own food to put on fridge which has small freezer too, microwave and kettle. They have cutlery plates but half of it was there. Was dusty on shelves but apartment needs an update. The skirting boards was apart but bed is new and comfortable. Towels were provided, shower gel and shampoo in shower room, they do respond WhatsApp quick, the main number connection wasn’t so great. Carpet does need a clean my feet got dirty but the shower toilet was in good condition. You can’t beat the price around £55 a night compared to other places which is hundreds in comparison but do ask what you need for stay, you do need to empty rubbish in the outside bin near the garden.

3.0/524 Apr 2025

Monika • Family Trip

Lage wirklich top..W2..Umgebung reizend...alles was es zum Leben braucht in 2 Min erhältlich..Restaurants aus aller Welt..Underground 3Min.Kommunikation mit LC.gut...ABER die Sauberkeit..grusig..die Gemeinschaft WCs total versifft..wirlich alte Exkrementenspuren und Urinflecken an der Tür innen die auch nach Reinigung durch MA noch vorhanden sind...Waschbecken Armaturen...ganze WC aussen innen etc..Spiegel.Dusche im Zimmer wurde offensichtlich vor unserem Einzug nicht gereinigt...Wände altes Duschgel...Haare im Duschbecken..und das weisse Bodentuch war ziemlich schwarz nachdem ich die Trittfläche vor Duschbecken damit abwischte.Schön wäre auch eine neue Jalousie in room 11...die vorhandene ist wirklich kaputt und sehr verdreckt. Fazit: die Basics der Sauberkeit und Hygiene hat nichts mit Geld zu tun..Einfach und fair im Preis..sehr gern...aber nicht dreckig pls.

3.0/515 Nov 2024

Verified traveler • Solo Trip

Emplacement ok, mais le lit trop petite, trop de bruit, isolation nulle. L’évacuation de la douche de ma chambre était bouché, pas agréable du tout ! Sur les annonces ne communiquent pas que les toilettes sont partagés, juste quand la réservation est déjà faite. Les photos des annonces ne correspondent pas à la réalité.

3.0/55 Jun 2024

Omar • Solo Trip

Shared toilet

2.0/523 Jul 2025

Kelsey • Couple Trip

Unfortunately I can't recommend staying here. Although the staff were very friendly and helpful, the room was not clean (the floor looked un-vacuumed, the mirror had paint stains and fingerprints on it) and our room was provided a towel with several stains on it. The staff were very quick to replace the towel when I brought it to their attention. The room had a kitchenette, which was very nice and would be an affordable way to eat in London if you're staying for a long period of time, but the kitchenette sink was the only one in the room (no bathroom sink), and the sink has a shelf quite low overtop of it, so doing routine things like washing your face and spitting after brushing were very difficult and resulted in hitting your head each time. It was very hot while we were there (no problem, generally) and while the hotel did provide us with a fan it was a poorly-functioning one with an uneven cage over the front so the blade hit the caging each time it rotated. This resulted in an extremely annoying sound and we couldn't figure out how to fix it. We did not bring this to the attention of the staff (I'm sure they would have been helpful if we had). Luckily, the windows opened, but they don't stay open without a support and there was nothing provided to prop them open. Overall, the place is in a great area and there are friendly people around, but it's an old building so you can hear everything and it was not very comfortable.

2.0/513 Mar 2025

Hector • Trip with Friends

se les ha olvidado indicar que el baño es compartido, y no privado como decian

2.0/521 Jun 2024

Robert • Couple Trip

When we booked in we were given the basement 3 unit. This unit was certainly not what they advertised. Its hard to know where to start. Access was ok but stairs to basement not wide. Upon entry we were greeted with an kitchen in the hallway with very limited equipment. One wine glass, one fork, no tea towel, no toaster, 5watt light that was useless and a minute rubbish bin. There was a few plates and 2 cups. No teabags or coffee. One kettle, one microwave. On the right of the hall was a toilet that i was unable to close the door until I sat down. Upon completions of toileting, the door had to be opened up to complete the task. The seat had been broken and repaired and it leaked when you flushed. The next hallway door was a shower cubical entry floor that was broken, and dangerous in my opinion. The shower floor was dirty and stained. The bed was comfortable. No room at all to open a case so that had to be jammed in the small closet. Bedside table only on one side and a powerboard that had a burnt out socket. Only natural light was a small door that opened onto a courtyard that looked into another flat. I alerted the owners on the first day but there was no response at all. I beleive that this unit was not the room advertised and would not recommended staying here.

1.0/53 Sep 2025

BASIT • Solo Trip

I couldn’t stay in the room because the was no connection and the wifi was off

1.0/528 Jul 2024

Dwayne • Trip with Friends

DO NOT STAY HERE, unless you are unable to find any other accommodation in London. We arrived and immediately let to find another hotel. No refund provided but was worth paying not to stay here. Terrible mildew smell in hallways and in rooms. Thin walls so you can hear TV next door. Stain on the bedsheets. Bathroom is so small you can't turn around. Room in basement was like a dungeon. Should be a 0-star rating. Pictures are not accurate. Worst experience ever in an Expedia-booked hotel.

1.0/524 Jun 2024

Janet • Couple Trip

The WORST, most disgusting “hotel” full of mold, dirt, an unclean shower, awful smell of mildew- furniture falling apart and shockingly grotesque in every way possible. They refused our refund request, horrible communication after we reported this. BEWARE!! Do NOT STAY HERE! We are pursuing legal action having been duped by photos that are a misrepresentation!

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84 Kensington Gardens Square, London, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:30 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Contactless check-in and contactless check-out are available.

About Kensington Gardens

Kensington Gardens Location
Located in London (London City Centre), Kensington Gardens is within a 15-minute walk of Kensington Gardens and Kensington Palace. This apartment is 0.9 mi (1.5 km) from Hyde Park and 1.5 mi (2.5 km) from Marble Arch.

Kensington Gardens Rooms
Make yourself at home in one of the 19 guestrooms, featuring kitchenettes. Complimentary wireless internet access is available to keep you connected.

Room Type and Price

Sat, 15 Aug 2026 - Sun, 16 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children