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Plymouth by Charles Hope

Plymouth, Plymouth

Reviews

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3.8/5

GoodFrom 20 reviews

5.0/521 Nov 2025

Thomas • Family Trip

We had a fantastic 3‑night stay at Charles Hope Plymouth. The apartment was modern, spotless, and thoughtfully designed, making it feel fresh and welcoming from the moment we arrived. Everything we needed was provided — from a fully equipped kitchen to comfortable living spaces — which made our stay effortless and enjoyable. The amenities were excellent, with all the little details covered, so we never felt like anything was missing. It was the perfect base for our trip, combining convenience with comfort. Highly recommend for anyone looking for a clean, contemporary place to stay in Plymouth.

5.0/513 Nov 2025

Cole

Amazing!! Staff were soo incredibly helpful and attentive and the property was sublime. Second time I’ve visited now.

5.0/528 Oct 2025

Lam • Family Trip

Neat and clean and very quiet

5.0/528 Jul 2025

Paul • Family Trip

Fantastic accommodation. Central to city plus short trip to eden project.great weekend. My family was happy

5.0/520 Jun 2025

Leanne

I have been looking for an alternative to Hotels. I really enjoyed my stay. The unit had everything I needed. It was really comfortable and clean.

5.0/51 Jun 2025

Ellie • Couple Trip

Surprisingly spacious and absolutely spotless!

5.0/517 Apr 2025

maria • Solo Trip

Five stars place. Great location, safe and quiet, just off High Str with shops and restaurants. Allocated parking space. Well furnished flat, fast wifi. Slept like a log. Communication wirh the host great, host very helpful. Would stay again

5.0/525 Feb 2025

Luidgardo • Solo Trip

Great place to stay.

5.0/52 Sep 2024

Eva • Family Trip

Good place close for where We needed to go. Could do with some hooks and shelves in the bathroom

4.0/59 Jun 2025

Alicia

There were snafus with the check in. The customer service helped me well but it was a delay in 30 or so minutes to access our two units. The place wasn't cleaned on a certain schedule which is challenging and then you run out of garback bags and toilet paper. It's a great spot for business, and closeness to things like grocery and pubs. I'll stay again for sure. It's a really nice flat for what it is.

4.0/522 Apr 2025

Clive • Couple Trip

The standard of the apartment was good, and apart from teething troubles like getting access

3.0/511 Jun 2026

Lee • Solo Trip

A fuss having to pay a deposit and upload id. The lock on my apartment was broken, I called customer support and they just said they would let maintenance know. Did help me feel safe and secure while I stayed. There was items of food left in the fridge from the previous tenants. The walls in the bathroom had some sort of grime all over them and the condition was poorly cleaned, felt a bit grime to be honest. Over all it is a nice apartment if they bothered to look after it. Oh did I mention I had 5 flights of stairs to climb to my apartment.

3.0/525 May 2026

Ana • Family Trip

We stayed as a family of 4 in a superior apartment. The apartment itself is lovely and has been decorated really modern with nice touches. Unfortunately the cleanliness of the apartment could have been better for me. The sofa bed bedding was all in a ball in a cupboard, none of it was folded up or placed nicely so the bedding and pillows had dust and bits of rubbish on. The sofa also had bits of what looked like grass and small sticks on. The main bed was very comfortable but the sofa bed was very uncomfortable, you could feel all the springs it was as if there was nothing in between to cushion. Lastly when setting up the sofa bed the rug was moved and we found lots of small pieces of glass and other bits of rubbish under the rug. If the cleanliness and Quality of the sofa bed improved then it would be a lovely stay.

3.0/520 Jul 2025

Vicki • Couple Trip

We stayed for a week, combining work with a VIP event. Positives: The apartment feels new, was very clean, and had all the essentials we needed. Parking in the rear car park was very convenient, and the location is good — within easy walking distance of shops, bars, and restaurants. Negatives: The apartment was very hot and there was no fan. I emailed on arrival and was told one would be provided, but it wasn’t. After chasing again, I was told if it wasn’t already in the flat, one wouldn’t be supplied. This miscommunication was frustrating — we would’ve bought one had we known. We struggled to sleep until the weather cooled. The boiler stopped working the morning of our event, leaving us with no hot water. We were told someone wouldn’t attend until later in the day, so we had to try fixing it ourselves — too late to shower before leaving. WiFi dropped out regularly during the day, often showing a password error before disconnecting. This happened multiple times during meetings, which was really disruptive as I’d flagged the need for strong WiFi when booking. I had to hotspot from my phone. Lastly, the mattress is in real need of a topper — you can feel the springs in places, and I left with quite a sore back.

3.0/515 Jul 2025

Louise • Family Trip

The apartment itself was nice but the many messages and having to provide details prior to arriving was complicated and annoying. We couldn’t find the parking as it wasnt clearly marked and we drove around 3 times. Please paint the number on the wall of the car park to make it clear!

3.0/59 Feb 2025

susan • Family Trip

Apartment was clean and tidy, however the entry codes did not work and had to phone several times to gain access. The boiler was not working properly- the temperature inside the apartment was 9.5 degrees initially so had to phone again. Discovered that the boiler fuse had tripped so managed to reach a temperature of 17 degrees by the evening. tripped again overnight so woke to no hot water. Apartment reasonably well equipped but a number of missing items - for example only one water glass for an apartment which sleeps 4.

2.0/51 Oct 2025

Luidgardo • Solo Trip

Having stayed here before, I do feel the property is going downhill. Parked in the car park at the back and the feeling wasn't great. Park full of rubbish, the doors to get into the property were damaged and didn't close properly, making the property feel very unsafe and the carpets filthy. Go up to the flat, where I was presented with a dirty and messy flat, all the lights on and windows fully open. With it being ground-floor, anyone could have easily got into the unit. Have to say that the management company were fair and did refund me, but I won't be staying again or recommend this place.

2.0/53 Sep 2025

Verified traveler

Broadly a comfortable stay with some issues. The appartment was nice, clean, and had the amenities I had hoped for. I had some issues with my stay: having to provide proof of ID, a deposit, and an online check in process was all frustrating. Myself and another visitor got locked out for 40 minutes because the front lock wouldnt open and with no staff on site the help desk had to ring another customer to come let us into the building. Even though its a kitchen there is very little cooking equipment there, and no basic cooking needs (like oil or salt). All that being said, the appartment was comfy and clean.

2.0/530 Jan 2025

Peter

The stay was immediately jaded by, what must of been a Wish of Temu door lock of which required a locksmith for me to get in, which was past midnight, not ideal after driving over 4h to get there. Then the morning was horrendous only to find out there was no hot water for a shower. The room looked nice, but these issues are unforgivable. I was planning to stay here most weeks for work, but that is just not worth the stress.

1.0/526 Apr 2026

Maria Ottesen • Family Trip

Received the wrong code to the key box, called them and then she gave me another wrong code. Had to call them 2 times to check in and enter the room

Popular Facilities

Parking

tiket Green

Children Facility

Free Parking

Hair Dryer

Kitchen

Smart TV

Room Heater

Workspace

Washing Machine

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Express Check-out

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Location

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Ford Park Rd, 7, Plymouth, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Plymouth by Charles Hope

Plymouth by Charles Hope Location
With a stay at Plymouth by Charles Hope in Plymouth, you'll be within a 10-minute drive of Dartmoor National Park and University of Plymouth. This apartment is 0.9 mi (1.5 km) from The Box and 1.2 mi (2 km) from Charles Church.

Plymouth by Charles Hope Rooms
Make yourself at home in one of the 10 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

Room Type and Price

Sun, 13 Sep 2026 - Mon, 14 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children