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Your Apartment - Kensington

Kensington and Chelsea, London

Reviews

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3.3/5

OkayFrom 20 reviews

5.0/58 Jul 2026

Birgitta • Family Trip

Ein wirklich durchdachtes Apartment auf kleinem Raum und sehr guter Ausstattung. Wir waren für den Ventilator sehr dankbar!

5.0/528 May 2026

Ibrahim • Couple Trip

Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍

5.0/528 Dec 2025

Kieran

Great stay

5.0/57 Dec 2025

Pui Wai Bonnie • Couple Trip

房間整潔舒適，房間雖然空間不大，但有兩個衣櫃，其中一個可放置一個行李，小廚房設備齊全，都是有品牌的電器

5.0/52 Sep 2025

Alisa

Nice location clean and cozy i got a room with backyard view it’s fantastic

5.0/524 Aug 2025

Olivia • Couple Trip

Great location and the apartment was perfect. We had the best nights sleep. Would definitely stay here again.

4.0/513 Jul 2026

Tammy

Check in was awful. I booked 6 weeks prior and was traveling in other location one week prior. The immediate confirmation was vague about contacting just prior to check in for more info. Usually you receive another email a day or 2 before checkin with further directions, but this did not happen. When I called I was told I needed to use WhatsApp to communicate. This is not a common app to use in the U.S. unless you use it to text/call internationally a lot. So after a lot of hassle and a couple of unsuccessful attempts to send id, I just downloaded the app and communicated through there/uploaded passport and did talk to a knowledgeable rep. The place itself was nice enough though. Location was convenient,, safe, and fairly quiet. I’d stay again.

4.0/55 Jul 2026

Agnieszka • Family Trip

Upon arrival, there was a bit of stress as the door was sticky and we were under the impression that the door would not unlock after entering the code. The flat itself was well equipped, although the shower didn't have any shower gel or shampoo, which I had to go and ask a staff member for. The kitchen is well equipped, with plenty of utensils, a microwave, an electric hob (hidden in one of the cupboards). It could definitely benefit from having a drying rack for the dishes as the lack of it made cleaning up a little more difficult. The property also doesn't come with air conditioning, instead there was a big fan. This made the room a bit cooler, but I imagine during the hotter days it wouldn't be much help. The moment the fan was turned on, the floor started having clumps of dust appear, indicating the floor may not have been vacuumed completely. Aside from these factors, the bed was very comfortable, there is more than enough storage if anyone needed to put their belongings away, and the shower was lovely! The location is also very convenient for those who want to go out for food, visit museums or go shopping. 2 underground stations are within a 10 minute walk. Overall it was a positive experience. The only surprise was that I was asked for an additional £100 deposit when checking into the property which was not mentioned beforehand in the process. Currently awaiting a return of the deposit (checked out 5 days ago)

4.0/52 Jul 2026

Petter • Couple Trip

Mycket bra läge. Lite trångt men rent och snyggt. Välutrustad kitchenette, bra dusch och toalett och skön säng. Uteplatsen var inte mycket att glädjas åt. Inga stolar och en trött konstgräsmatta. Men överlag ett prisvärt och centralt boende som jag kan rekommendera.

4.0/54 May 2026

Rachel • Solo Trip

Check-in was easy, the apartment was smaller than I expected, but it was hard to tell from the photos to be fair. The location of the bed (raised above the sofa and accessed by a very narrow and oddly shaped staircase) was less convenient than I might have imagined. I’m very agile, but I felt I had to be very careful when getting out of bed (esp. in the middle of the night to go to the loo). The apartment was well equipped with storage space, a table, a fan (much appreciated as opening windows was not really possible & it was very hot and stuffy when I arrived). Unfortunately, it wasn’t possible to use the fan while sleeping except to create white noise … no room for the fan on bed level. The kitchen area was very well equipped and although I didn’t use the common kitchen, with full stove, I found this a good addition. I used the washing machine and drying rack in the room. All a plus. Excellent location for doing what I wanted to in London. Unfortunately, I have 2 major complaints: 1. This was listed as a patio apartment which meant to me (and was suggested by accompanying photos) that there was outdoor space; this was not the case. 2. My room was on the ground floor by the front door. The room was very badly insulated from noise in the corridor and the other rooms. Every time someone closed the front door I felt it was slamming in my apartment. I slept VERY poorly as a result, and also due to noise from neighbors who seemed to be up and about all night long.

4.0/522 Sep 2025

Hilary • Family Trip

Lovely place to stay for a few days, very convenient and lovely apartment. Our only issues were the main communal door should have a soft close hinge as others guests just let it bang to at all hours. Also the flats above should have sound proof flooring as we could hear footsteps, suitcases being unzipped and showers running. Kitchen facilities were perfect to make breakfast and light meals.

3.0/528 Jun 2026

Mahlet

The room looked like the pictures and was nice, but I was disappointed with a number of things. The check-in process did not go well as there's an extra step that you need to do to get into the room (including downloading an app) which wasn't communicated to me, I booked a room with a king size bed, but it was a double. The walls and ceiling are the thinnest I've ever experienced - I could hear the phone vibrate in the room next door and everything that was happening in the that room. I'm not a light sleeper and it was really bad for me.

3.0/53 Jun 2026

Zara • Solo Trip

The location is the main draw but the apartment itself lacks on many fronts. I booked the basement studio with a patio. You'll struggle to haul luggage down the narrow stairwell to the lower ground. Studios are small and closely packed together so you can hear every door slam, every footstep and voices - this was frustrating when a neighbouring guest chose to blare loud music till 4AM. The upside is the studio kitchenette is very well-equipped with appliances too - facilities best accommodate light use rather than full blown meal prep. However, I was disappointed to find the bed sheets dirty upon arrival, they smelt used. I should hope linen is replaced after each guest? Lastly, appreciate that fans are provided but they don't compare to air conditioning units.

3.0/51 Mar 2026

Christopher • Solo Trip

Good area and actually a pretty decent apartment, reasonable size for central London. However the cleanliness was not up to scratch, multiple hairs in the shower and on the bedroom floor when I arrived. Mould in the little office space and dusty on most appliances, lights etc.

2.0/528 Jan 2026

Jasmine Rose • Solo Trip

I stayed for 3 nights the room was lovely but I didn’t sleep properly all for 3 nights as the walls are very think you can hear people walking around every little sound you could here. Also the neighbours were playing music all night I had no sleep at all during my stay.

1.0/59 Jul 2026

Charles • Solo Trip

Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable. Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times. Fan was eventually dropped off on day 2, but too big to take up near the bed. This made sleep impossible for the two night stay. Overall, if booking during summer months I would actively avoid. Communication is poor and there are other hotels out there that would be far more comfortable.

1.0/59 Jul 2026

Charles • Solo Trip

Quite possibly the worst booking I've ever made in London. Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable. Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times. Fan was eventually dropped off on day 2, but too big to take up near the bed. Only managed 2 hours sleep the first night, and 4 hours the second. I've never felt so hot in any room I've ever stayed in. Overall, if booking during summer months I would actively avoid. Communication is terrible and there are much better hotels out there that would be far more comfortable.

1.0/59 Jul 2026

Charles • Solo Trip

Quite possibly the worst booking I've ever made in London. Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable. Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times. Fan was eventually dropped off on day 2, but too big to take up near the bed. Only managed 2 hours sleep the first night, and 4 hours the second. I've never felt so hot in any room I've ever stayed in. Overall, if booking during summer months I would actively avoid. Communication is terrible and there are much better, cheaper hotels out there that would be far more comfortable.

1.0/510 Jun 2026

Tine • Couple Trip

Please note that you actively have to check in with the host via e-mail more that 24 hours in advance of arrival. This is not very clear on the website and we unfortunately did not see this. When we arrived we could not reach them and therefore couldn’t get in to the apartment and ended up having to find other accommodation at 10pm and paying double as no refund is provided. I think this is a horrible manner - they and Hotels.com should be more clear and be the ones to actively send the information to the person who booked it. Horrible service and I believe they calculate on people making this mistake. I would look to the Ember Lodge/cove apartments just around the corner instead of this place. It was great and they were our saviors that night and provided wonderful service!

1.0/52 Sep 2025

Kristin • Solo Trip

The code didn’t work upon arrival so I had to sit outside in the rain for almost an hour before management responded to my messages. Once inside, I discovered four flies buzzing in the tiny flat. I killed two but became worried about cleanliness. The television wouldn’t connect to the wifi so it couldn’t be used. During all of this I reached out to property management and they never responded. I called Expedia and they couldn’t get a hold of management either. I ended up leaving and staying elsewhere. They sent a “sincere apology” email but refused to refund my payment.

Popular Facilities

WiFi

tiket Green

Kitchen

Hair Dryer

Coffee Tea Maker

Ironing

Room Heater

Workspace

Refrigerator

Smart TV

Hotel Services

Laundry Service/Dry Cleaning

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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9 Marloes Rd, London, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Your Apartment - Kensington

Your Apartment - Kensington Location
Located in London (London City Centre), Your Apartment - Kensington is within a 15-minute walk of Kensington High Street and Kensington Gardens. This apartment is 1.3 mi (2.2 km) from Hyde Park and 2.7 mi (4.4 km) from Marble Arch.

Your Apartment - Kensington Rooms
Make yourself at home in one of the 14 guestrooms featuring refrigerators and Smart televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks.

Room Type and Price

Sat, 17 Oct 2026 - Sun, 18 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children