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Exterior & Views 1, Serras Andorra
Sport & Beauty 2, Serras Andorra
Bedroom 3, Serras Andorra
Public Area 4, Serras Andorra
Bathroom 5, Serras Andorra
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Hotel

Serras Andorra

Canillo, Andorra

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna.

Reviews

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4.9/5
FantasticFrom 20 reviews
5.0/520 Feb 2026
Mark • Family Trip
An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
5.0/510 Feb 2026
Laura • Family Trip
Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
5.0/59 Nov 2025
Yana • Solo Trip
Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
5.0/529 Aug 2025
Verified traveler • Couple Trip
Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
5.0/525 Aug 2025
Michael
Amazing property and fantastic staff. Would be great to have air con in the rooms for t
5.0/52 Aug 2025
Rafael • Family Trip
Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
5.0/56 Jul 2025
Paul • Family Trip
From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
5.0/531 Mar 2025
Melissa • Family Trip
Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
5.0/530 Jan 2025
KEITH
Well kept property with super helpful staff.
5.0/511 Nov 2024
Gerardo • Couple Trip
Absolutely amazing
5.0/518 Oct 2024
Weiwei • Family Trip
Excellent hotel !!!
5.0/514 Oct 2024
Sandra • Couple Trip
Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
5.0/55 Aug 2024
Kelvin • Family Trip
Amazing hotel and amenities! Beautiful setting and amazing build quality!
5.0/527 Feb 2024
Luiz Felipe • Couple Trip
Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!
5.0/519 Feb 2024
adele • Family Trip
It’s the perfect spot for a family vacation! Everything and everyone was amazing
5.0/55 Nov 2023
Elizabeth • Family Trip
We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
5.0/515 Aug 2023
Nicholas • Couple Trip
Great location excellent service. Top class cuisine
5.0/527 Jul 2023
Weston • Family Trip
We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
4.0/510 Feb 2025
Iryna • Family Trip
The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
4.0/516 Sep 2024
Jörg
Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...

Location

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Carretera General 2, nº26, Soldeu, Andorra, AD
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.During the high season period from December 19 to – January 5, we require 100% deposit prepayment in advance upon booking. From January 29th to february 28th we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.When booking 7 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

About Serras Andorra

Serras Andorra Location
Located in Soldeu, Serras Andorra is in the mountains, a 1-minute drive from Soldeu Ski Resort and 12 minutes from TSF4 Solana Ski Lift. This family-friendly hotel is 6.5 mi (10.5 km) from TSD4 Pas De La Casa Ski Lift and 7 mi (11.3 km) from Pas de la Casa Resort.

Serras Andorra Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Serras Andorra Rooms
Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Restaurant and Cafe
Satisfy your appetite for lunch or dinner at Restaurante Bruna, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Room Type and Price

Thu, 06 Aug 2026 - Fri, 07 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children