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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Ensenada Resort

La Isabela, Puerto Plata

The Fun Awaits

Perfect for nature loversOnly 4.4 km to Punta Rucia Beach

Reviews

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3.0/5

OkayFrom 20 reviews

5.0/523 Mar 2026

Adolfo • Solo Trip

Breakfast menu was great fresh and delicious

5.0/53 Mar 2026

Zuleika • Trip with Friends

Excelentes servicios en especial José

5.0/51 Mar 2026

Eliana

Muy buen servicio y amabilidad quiero volver pronto

5.0/518 Dec 2025

Miguel • Trip with Friends

Yes very good breakfast

5.0/513 Mar 2025

Narciso • Family Trip

the service was amazing they were very accomodating.

5.0/519 Feb 2025

Rafael • Trip with Friends

Muy tranquilo

4.0/524 Feb 2026

Yamilet • Family Trip

The place is nice, very clean room. The staff was friendly. I recommend to stop a buy drinks and snacks before get there because is nothing to buy.

4.0/517 Apr 2025

Karen • Family Trip

Very Good place and great customer service, but the roads to get to the property are not in good condition. Also the GPS information given by expedia is not correct.

4.0/58 May 2024

MOISES • Family Trip

The pleace need some love and care

3.0/527 Jan 2025

virginia • Family Trip

Thay need varied breakfast

3.0/515 Sep 2024

Jacqueline • Family Trip

When we arrived at 330pm, we were told to come back rooms were not ready. Then when we came back we were given rooms where the table under the television were dirty with ketchup. The pool was dirty and restaurant was closed as well. If you want a place for a bed, this is it but you have to go out of the premises to eat.

2.0/57 Jan 2025

Nerida • Family Trip

This hotel should make radical changes if they want to keep on doing business because too many things needs to be improved, like to put garbage bags in the room, to put blankets, only fitted sheets and comforters in our rooms, we asked for them and they brought them later not dry yet. In the bathrooms not even a rug or towell floor, not shampoos just soap, the only thing that was a little better was the breakfast and the pool. Staff was friendly and try to do the best, but was not enough

2.0/527 Apr 2024

Jose

There were bugs, ants and grasshoppers in my room. I got yelled because I accidentally left the room key in my room, as the room key is what keeps the AC on, my first day of breakfast, I was given breakfast as though there was a deficit of food. The soap looked used and was opened. The windows to the bathroom were broken What was good? The pool was nice, there is potential to hire more staff instead of expanding more of the property and building new buildings. Invest in improving the current property

1.0/56 May 2026

Janser Alexander

Fue un desastre la estadía; el agua dañada la mayor parte del tiempo; ni para bañarse ni cepillarse ni bajar los baños. Todo un desastre fue

1.0/516 Mar 2026

geovannny • Family Trip

I couldn't stay at the hotel because they dotn work with hotels.com they demanded to pay in cash

1.0/59 May 2025

Bernardo

They don't know orbitz

1.0/511 Jan 2025

Narisa

i didn’t stay at this place when i arrived they said there was no power no electricity and no wifi

1.0/57 Jan 2025

Jordi • Family Trip

Hotel sin servicio y cocina muy sucia. Comida caducada. Decidimos desayunar fuera para no intoxicarnos

1.0/525 Aug 2024

Tammy • Family Trip

THIEVES. The photos posted are NOT the true image of this Hotel. I will show the truth of the condition this hotel is in. Save your money and your time this place is not worth a penny. Mold on the pillow's, ceiling fan was broken and not even bolted onto the ceiling correctly very unsafe. Shower curtain and rod on the floor, the hotel was notified about this to fix it and never showed up we took showers with it on the floor. No towels were ready when we checked in at 4pm we were told in one hour they would bring it to our room and at 8pm I personally had to go to the front desk to receive them myself. The toilet seat was broken and slides every time you would use the toilet. RATS and garbage/mattress thrown outside everywhere I will post photos. Power goes off all night long causing the A/C not to work. And to have the A/C on you have to place your hotel key in a slot in the room to turn it on. The hotel door lock did not even work. We booked for the weekend after the first night with the experience we had we asked for a refund for the remining days we still had booked we were told we would get a refund by the owner and still almost 2 weeks later we have NOT received any refund. The lady at the front desk was very kind she is the only positive thing I have to say about this Hotel.

1.0/513 Jul 2024

Olga • Family Trip

I feel like I was scammed by this Hotel. The room was dirty, the swimming pool didn’t have steps or a ladder to get in or out of the pool which is a safety hazard. The bathroom at check in was dirty with urine in the toilet. The shower glass had shampoo in the glass, the sink had toothpaste stains, the bed was made, but when we removed the sheets, it had pubic hair and stains in the bed. Horrible experience. I am disappointed on Expedia for having this Hotel listed on its choice of Hotels for this beautiful area of the Dominican Republic.

Popular Facilities

Swimming Pool

WiFi

Parking

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24-hour Front Desk

Accessible Facilities

Free Parking

Sports & Recreation

Children's Pool

Public Facilities

Accessible Parking

Parking (Free)

Accesibility

Wheelchair Accessible

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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View on maps

Carretera Punta Rucia, Villa Isabela, Puerto Plata, DO

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-1:00 PM

Check-out13:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

The front desk is open daily from noon - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 10:00 AM to 8:00 PM.
Contactless check-in and contactless check-out are available.

About Ensenada Resort

Ensenada Resort Location
When you stay at Ensenada Resort in Villa Isabela, you'll be 3.9 mi (6.3 km) from La Ensenada Beach. This hotel is within the region of Paradise Island and Cofresi Beach.

Ensenada Resort Facility and Service
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Ensenada Resort Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Fri, 11 Sep 2026 - Sat, 12 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children