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Hotel

Gold Plaza Hotel

Kumasi, Ashanti

Reviews

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2.5/5
BadFrom 4 reviews
3.0/519 Oct 2024
Verified traveler • Family Trip
The hotel isn't really ready to receive people, we were told that we were not booked when arrived at the hotel, even though we showed them our paid reservation reference and email, they said that they only accept bookings from Expedia and haven’t heard of Hotels. Com, so we should pay again, I refused to pay and showed them the details and payment. This made the check in really long, because the director of the hotel had to be convinced that the website really existed. Luckily the daughter of the director was able to find the booking and payment, so we could go to our room. The WiFi didn't work on the our floor, the restaurant didn't have most of the food on the menu, and the food was very expensive and tasteless. There was no hot water for taking a shower, our room wasn't cleaned over the three nights we stayed. We liked the location of the hotel, and when we met the director on our last day, she informed us that the hot water was solar powered and the staff, should have switched it on for us.The hotel would be great if they had good management.
3.0/519 Oct 2024
Verified traveler • Family Trip
The hotel isn't really ready to receive people, we were told that we were not booked when arrived at the hotel, even though we showed them our paid reservation reference and email, they said that they only accept bookings from Expedia and haven’t heard of Hotels. Com, so we should pay again, I refused to pay and showed them the details and payment. This made the check in really long, because the director of the hotel had to be convinced that the website really existed. Luckily the daughter of the director was able to find the booking and payment, so we could go to our room. The WiFi didn't work on the our floor, the restaurant didn't have most of the food on the menu, and the food was very expensive and tasteless. There was no hot water for taking a shower, our room wasn't cleaned over the three nights we stayed. We liked the location of the hotel, and when we met the director on our last day, she informed us that the hot water was solar powered and the staff, should have switched it on for us.The hotel would be great if they had good management.
2.0/519 Dec 2024
Erin • Solo Trip
Credit card machine didn’t work for days, so was asked to make a wire transfer via the owner’s bank (which requires a heavy fine). Tried to pay cash instead and was yelled at by the owner. Hot water never worked, could feel the springs in the mattress, the restaurant had no options and the breakfasts got smaller each day. The staff was very friendly, but the owner seemed abrasive and inflexible with payment options (given her method of payment was broken). I’ve never taken time to write a review, but feel this is worth sharing.
2.0/519 Dec 2024
Erin • Solo Trip
Credit card machine didn’t work for days, so was asked to make a wire transfer via the owner’s bank (which requires a heavy fine). Tried to pay cash instead and was yelled at by the owner. Hot water never worked, could feel the springs in the mattress, the restaurant had no options and the breakfasts got smaller each day. The staff was very friendly, but the owner seemed abrasive and inflexible with payment options (given her method of payment was broken). I’ve never taken time to write a review, but feel this is worth sharing.

Location

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Race Course, Bantama, Kumasi, Ashanti Region, GH
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in12:00 PM-anytime
Check-out12:00 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 2-device limit.

About Gold Plaza Hotel

Gold Plaza Hotel Location
When you stay at Gold Plaza Hotel in Kumasi, you'll be in the business district, within a 10-minute walk of Prempeh II Jubilee Museum and National Cultural Centre. This hotel is 0.7 mi (1.1 km) from Asante Buildings and 1.5 mi (2.4 km) from Ghana Armed Forces Museum.

Gold Plaza Hotel Facility and Service
This hotel offers designated smoking areas.

Gold Plaza Hotel Rooms
Make yourself at home in one of the 25 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Restaurant and Cafe
At Gold Plaza Hotel, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Tue, 27 Oct 2026 - Wed, 28 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children