




JW Marriott Hotel Surabaya
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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Executive Lounge]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children age 5 and younger are not permitted to access the Executive Lounge.
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 17 years old and above will be considered as adults.
Please make sure that the childrenâs age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Deposit
Guests need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 06:00 - 10:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
No alcohol drinks allowed.
About JW Marriott Hotel Surabaya
JW Marriott Hotel Surabaya is a luxurious 5-star hotel located in the heart of Surabaya, Indonesia. The hotel is conveniently located just a 45-minute drive from the Juanda International Airport (SUB).
The hotel offers a range of facilities and services to cater to guests' needs, including a fitness center, an outdoor pool, and a spa. In addition, the hotel provides an hourly shuttle service to Tunjungan Plaza Mall for guests' convenience.
The hotel boasts 407 elegantly appointed guest rooms, including 22 extended stay apartments, all of which feature modern amenities such as flat-screen TVs, coffee makers, and minibars. Guests can also dine in style at one of the hotel's seven on-site dining options, which serve a variety of international and local cuisines. Pavilion Restaurant offers buffet dining and a la carte fare featuring international dishes, while Imari is a Japanese restaurant featuring a sushi bar, teppan-style cooking, and fresh grilled seafood and meat. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights, and Tang Palace Chinese Restaurant serves authentic Cantonese cuisine and dim sum in an opulent setting. Wine & Co offers a selection of fine wines and light bites, Uppercut Steakhouse serves up delicious steaks and other meat dishes, and the Lobby Lounge offers specialty coffee, cocktails, and light bites, as well as nightly live music.
JW Marriott Hotel Surabaya is a suitable choice for business travelers and those hosting events, with a range of business and event spaces available. The hotel's friendly staff is always available to assist with any requests or needs. Overall, JW Marriott Hotel Surabaya is a top-quality hotel that offers a luxurious and comfortable stay for travelers visiting Surabaya.
Room Type and Price
General Information JW Marriott Hotel Surabaya
About JW Marriott Hotel Surabaya
JW Marriott Hotel Surabaya is a luxurious 5-star hotel strategically located in the heart of Surabaya. Offering a perfect blend of modern luxury and comfort, this hotel is situated on Jalan Embong Malang, just a 45-minute drive from Juanda International Airport (SUB). With its elegant interior design and world-class service, it serves as an ideal accommodation for both business travelers and leisure seekers looking for a premium stay.
The hotel features 407 elegantly furnished guest rooms, including 22 long-stay apartments. Each room is equipped with modern amenities such as a flat-screen TV, a coffee maker, and a minibar to ensure maximum comfort for every guest. Additionally, the property offers a complimentary hourly shuttle service to Tunjungan Plaza Mall, making it incredibly convenient for t-mates to shop or explore the city.
Why Stay at JW Marriott Hotel Surabaya
There are plenty of reasons why JW Marriott Hotel Surabaya should be your top choice when visiting the City of Heroes. Aside from its highly strategic location in the city center, the hotel offers complete relaxation facilities, including private bathtubs in the rooms and sauna facilities to help recharge your energy after a busy day. For t-mates traveling on business, comprehensive business facilities are available to keep you productive during your stay.
The hotel also offers spacious and comfortable accommodations, making it perfect for group trips or family vacations with living room facilities in select units. Furthermore, you don't even need to leave the hotel to find delicious meals, as there are seven outstanding dining options serving local to high-quality international dishes right on-site.
Location and How to Get There
JW Marriott Hotel Surabaya is situated in a prime location at Jl. Embong Malang No.85-89, Kedungdoro, Tegalsari, Surabaya, East Java. Its downtown position guarantees easy access from various transit points. If you are arriving by plane, the hotel is approximately a 45-minute drive from Juanda International Airport (SUB). Airport and train station shuttle services are also available at an additional charge, which you can arrange by contacting the hotel 24 hours prior to arrival.
For t-mates traveling by train, this luxury hotel is located just 1.3 km from Surabaya Pasar Turi Railway Station (SBI). From the station, you can easily take an online taxi or book the hotel's pick-up service to reach JW Marriott Hotel Surabaya in just a few minutes.
Room Rates and Types
Offering 5-star comfort, JW Marriott Hotel Surabaya features 407 luxurious guest rooms tailored to your staying needs. Accommodation choices range from premium rooms with scenic views of the Surabaya skyline to 22 long-stay apartments designed for extended visits. Every room type is furnished with high-end furniture, a flat-screen TV, a coffee maker, a minibar, and an elegant bathroom featuring a bathtub for relaxation. To find the latest rates and book the perfect room type for your itinerary, t-mates can easily check the tiket.com app.
Enjoy Various Facilities at JW Marriott Hotel Surabaya
Outdoor Swimming Pool
The hotel features a large outdoor swimming pool surrounded by lush tropical greenery, creating a peaceful oasis amidst the bustling city of Surabaya. This facility is perfect for a relaxing morning swim or simply lounging by the poolside while enjoying the refreshing breeze.
Spa
Pamper your body and mind with exclusive wellness treatments at the hotel's spa. Ranging from relaxing massages and facials to specialized body therapies, all treatments are delivered by professional therapists to rejuvenate your energy during your stay.
Fitness Center
For those who wish to maintain their workout routine while traveling, the hotel offers a modern fitness center equipped with complete cardio and strength-training equipment. This facility is designed to support your daily fitness goals comfortably.
Meeting and Event Spaces
JW Marriott Hotel Surabaya offers a wide selection of spacious business and event spaces to accommodate various occasions, from business conferences and seminars to grand weddings. Supported by professional staff and modern audiovisual equipment, your events are guaranteed to run smoothly.
Tourist Attractions Near JW Marriott Hotel Surabaya
Jalan Tunjungan
Jalan Tunjungan is an iconic historic district in Surabaya, located just 657 m from the hotel. Here, t-mates can take a stroll to admire the beautiful Dutch colonial buildings, take photos at various aesthetic spots, or visit trendy cafes lining the street.
BG Junction Surabaya
This popular shopping mall is located very close to the hotel, just about 424 m away. BG Junction offers a wide range of retail outlets, from fashion and dining options to budget-friendly family entertainment.
Surabaya Pasar Turi Railway Station (SBI)
One of the main railway stations in Surabaya, located approximately 1.3 km from the property. Its proximity provides seamless mobility for t-mates traveling by intercity trains.
Culinary Spots Near JW Marriott Hotel Surabaya
Rawon Setan Embong Malang
Located extremely close to the hotel, this legendary culinary spot is only about 75 m away. Rawon Setan Embong Malang serves East Java's signature black beef soup with rich, savory broth and tender, large-cut beef chunks that are sure to satisfy your appetite.
Pavilion Restaurant
Located directly within the hotel premises, this restaurant offers a luxurious dining experience with buffet and a la carte concepts. It serves a wide variety of selected international and local dishes with world-class flavors.
Imari Japanese Restaurant
For lovers of authentic Japanese cuisine, this on-site restaurant features a fresh sushi bar, live teppanyaki cooking shows, as well as premium grilled seafood and meats.
Tips for Staying at JW Marriott Hotel Surabaya
Why Book on tiket.com
Planning your vacation or business trip to Surabaya is now much more practical and budget-friendly when booking through tiket.com! Enjoy various exciting promo deals and get the best rates for your stay at JW Marriott Hotel Surabaya. Take advantage of the convenient Simple Reschedule and Refund features if your travel plans change. Plus, look forward to a safe and clean stay guaranteed with high hygiene standards for the ultimate peace of mind for you and your family.









